Re: [Connectivity] New Support Parameters

Author	All Replies
Drew502 join:2005-05-19 Louisville, KY	reply to Drew502 Re: [Connectivity] New Support Parameters It's just client support reduced not email support. They recently dumped a bucketload of cash to bring their webmail interface up to date for customers to use so that they could go the route of many other isps and not offer third party app support. You can still get email support for the webmail interface that includes all the support that third party used to get and more. The difference is we'll get a lot less calls where just updated itself and for god knows what reason added to it's blocked app list.
Drew502 join:2005-05-19 Louisville, KY	to forum · permalink · · 2006-01-26 14:25:49 ·
Vodka2 join:2005-12-20 Sacramento, CA	Drew, that's pretty fair. I've seen the webmail interface, trying to help my newbie mom through it, and it's not as good as it could be. In fact, I had to write down a translation on quite a few functions... between what makes good common sense, and what she was looking at. But it was worth the effort, and if management would get off their ass and make it right, it'd be a hell of an addition.
Vodka2 join:2005-12-20 Sacramento, CA	to forum · permalink · · 2006-01-26 14:57:11 ·


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