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Project Pronto and Alcatel 1000

I would not think that anyone in the business office would know an Alcatel 1000 it it bit them in the behind. I would not be concerned.

It was the DSL Help Desk, at the number I was given when I placed the order. First, she said I was calling the wrong number for Enhanced DSL help, then she said to get my IP addresses I have to register online (they put the cart before the horse). Some help desk....

Well, tomorrow's the day of reckoning. Please let there be sync!

Well, tomorrow has arrived .
IMO, you're experiencing unnecessary anxiety over getting your final IP assignments. Other then for pre-configuring purposes, does it really matter whether you get your IP assignments 2 months or 2 seconds before you go 'live'?

If this is a tech install and like all the enhanced DSL installs I've had, the tech will (and should) get your first machine up and running - once that's done, you can register or whatever else you feel is out of sequence. I wouldn't be surprised if, contrary to what the help desk said, the tech had your other IP assignments as well.

I hope all goes well for you ...

Ken

Everything went extremely well. This was a self-install, so I changed the VPI/VCI and got sync. So, the woman at the "Help" Desk was completely wrong, and the Alcatel 1000 works like a champ on Pronto. Oh, and I didn't have to register to get my IPs, but a simple phone call to a real Help Desk was all it took.

Congratulations - all's well that ends well.
I understood your anxiety, but I couldn't reassure you by saying for sure that what the first help desk told you would be the procedure was right or wrong - all of my installs were done by techs.
I'm glad it wasn't as complex as what you were first led to believe ...

Ken

reply to kenspi
I had the same problem with Pacbell telling me that my Alcatel 1000 modem would not work on the Pronto Remote Terminal. I asked them if there was a way to change my current hardware and they were telling me no that I have to buy a new modem.

Anyway the VPI/VCI settings were easy to change within like 5 min. Very simple fix. But you know they probably just want more people to buy their stupid newer modems.

Jim
»www.everythingdsl.com
[text was edited by author 2001-10-28 01:14:22]

reply to kenspi
ok, what exactly needs to be done for the Alcatel 1000 modem? Any sites I should visit so i can do this switch over. I hope that adsl from the RT will be available soon. I still haven't heard from pacbell for Campbell yet. Even though the date was 10/31 last week.

reply to kenspi
I have a Alcatel 1000 also and SBC/Pacbell said the same thing to me and mine works just fine...

Again, I ask the question what exactly did you change to get Alacatel 1000 to work with RT. I would like to know since I will getting switched over to RT in about a week and a day.

Hi.

The Alcatel 1000 has an internal private IP address of 10.0.0.138, and runs a mini web server for configuration.

Do this before your line goes live:
Give your computer an IP address in the same class C net as the Alcatel (i.e. 10.0.0.5, netmask 255.255.255.0).
Open your web browser and enter »10.0.0.138 and you'll get the Alcatel's config page.
Click the "Bridge" button, which will take you to the Port States page.
Look at the line for "ADSL Port 0". The settings you want are:
LLC\Snap for Encapsulation
No FCS
VPI of 0
VCI of 35
Forwarding state
The remaining 3 ports should be disabled.
If Port 0 does not have these settings, delete it and re-add it with the above settings.

When you're done, click Apply and Save (on the left side of the page).

This was what I did to make my Alcatel work. Good luck!

Hey thanks a bunch. That is what i was looking for. Would this mess up my existing 20k+ from CO dsl if i made the changes now?

reply to kenspi

said by vcincampbell:

---

Would this mess up my existing 20k+ from CO dsl if i made the changes now?

---

reply to kenspi
yes, i am 20k+ feet away from CO. But I a RT has been deployed across the block from me. So I will be switching over to that next week on the 15th. So i needed the instructions for the Alcatel 1000.

I was trying to follow your instructions and i can't seem to connect to »10.0.0.138. It should work right?

Maybe because I have 1 port linksys router between my pc and the Alcatel 1000 modem, could this be the problem?

If you've got a router between you and the Alcatel, you won't be able to reach the internal web server. You should connect your computer directly to the Alcatel with a standard ethernet cable. Just remember that you won't have internet access until you switch back to the Linksys (unless you make other mods to the computer's IP setup or use PPPoE).

reply to kenspi
Hello Kenspi or others,

Your comments on accessing setup of the Alcatel 1000
are much appreciated. I bought a second hand unit which
included so documentation. (Maybe that is standard?).

I'm not getting syn, so it could be my vpi/vci is not 0/35,
as required by my ISP (zNET in north San Diego, running
through Pac Bell).

But, when I accessed the Alcatel setup at »10.0.0.138
and clicked on Bridge, I found that no Port showed, and
I wasn't allowed to add one.
The messages: (at top of page) LM: Modem and IWV are not
initialized.
(at bottom) Error: Cannot create port.

Any thoughts on what the problem is?

Thanks very much,

BobH

Is the modem connected to a known active ADSL circuit? I've never seen the message, but it sounds like it might need to be communicating with a DSLAM for changes to be made. When my modem was still config'd for 8/35, I got sync, but no traffic would pass. After the settings were changed, I was able to surf.

Unfortunately I can't afford to "down" my circuit to try it out myself.

reply to kenspi
Hi Kenspi,

At this point I am supposed to have a functioning DSL
line, but this is yet to be demonstrated. My ISP suspects
that there is some problem with my modem setup.

I found an Alcatel 1000 manual on the WEB
(www.alcatel.com/consumer/dsl/pdf/a1000_user_guide.pdf )
which shows a picture of the Port States page but
no lines of port settings. Its what I see also on
my modem WEB page, but I just can't get any action
from the ADD button.

Do you think I might also have to be connected to a good
ADSL line to make this adjustment?

Thanks,

Bob

I may still have another Alcatel 1000 sitting in storage at work. I'll dig it up in the next couple of days and see how it reacts without an active DSL circuit. My suspicion is it'll react the same way yours is.

Is there any way you can connect an outlet at the demarc or MPoE? If so, maybe you can eliminate your inside wiring as a problem. You should also make sure you're using "line 2" of your current jack; the Alcatel doesn't use line 1 for data. This is frequently the black/yellow pair, not the green/red pair.

reply to kenspi
You have a no sync issue which has to be resolved before you address the ability to connect with a remote server. The vp/vc settings do not affect sync. Once you have sync then you will be able to address the modem and change the settings from 8/35 to 0/35 so you can connect with the remote server. Stay at it and good luck.