tquan
join:2001-09-13
Mountain View, CA | reply to jcricket
Re: [Split] Fax, Modem or Alarm System, LPV Proble
jcricket--notice that you posted on the Covad Direct forum as well. Post here if you find out anything. |
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jcricket
join:2002-08-30
Seattle, WA
1 edit | reply to e_dub
So did you test fax functionality on those circuits? The basic functionality (voice + dsl) work fine for me.
Or, better yet, any way for us to get in touch with people inside of Covad (through Earthlink) who do have access to the right knowledge/tools?
Edited to add: My issues are all on the voice side right now, in order of importance:
1) Analog fax machines cannot make outgoing fax calls successfully.
2) ADT Alarm systems do not connect. My alarm company reports receiving "no signals" when I perform a test.
3) Analog modems cannot successfully dial out and connect to remote modems.
4) Voicemail indicator appears not to work. It's possible that my phone relies on the "stutter tone" and not "FSK" for VM indicators. Supposedly LPV offers VM notification via FSK. I have not verified this yet.
5) Caller ID timestamp is off (no matter what you set as your timezone in Earthlink's web portal). The timestamp is correct on the voicemail messages
The DSL and regular phone service work, including caller ID and voicemail functionality. |
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e_dub
franknbeans
Premium,VIP
join:2001-08-12
kickin ass
2 edits | reply to jcricket
I've replied to tquan's question in the Covad Forum, and I guess I'll reply here.
Many of us in the Covad Forum do not have access the LPV testing app. Only a small group within Covad have access and that's because LPV is still in it's testing phase. Sorry 
I've installed at least 10 LPV circuits in Atlanta (for the ELNK execs) and they have all gone smooth. I can only remember one circuit that was installed in the ELNK's Corp building being used test alarm dial out circuits. Not sure how that went. |
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jcricket
join:2002-08-30
Seattle, WA
| reply to tquan
Thanks tquan - Please do find out. Earthlink tech support's only suggestion was dial "*99" before using the fax. I tried that, and the result is nothing (literally). The fax dials the number and then no ringing, no connecting on the other side.
I'm definitely interested to hear what people at Covad have to say. |
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tquan
join:2001-09-13
Mountain View, CA | reply to Doctor Olds
doc olds & jcricket--I'll try asking a Covad tech directly in the Covad Direct Forum and see what I can find out. |
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