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Forums » Selected ISP Support » Earthlink DSL » [Split] Fax, Modem or Alarm System, LPV Problems
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I just ordered Earthlink DSL »
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jcricket

join:2002-08-30
Seattle, WA


1 edit
reply to e_dub
Re: [Split] Fax, Modem or Alarm System, LPV Proble

So did you test fax functionality on those circuits? The basic functionality (voice + dsl) work fine for me.

Or, better yet, any way for us to get in touch with people inside of Covad (through Earthlink) who do have access to the right knowledge/tools?

Edited to add: My issues are all on the voice side right now, in order of importance:

1) Analog fax machines cannot make outgoing fax calls successfully.

2) ADT Alarm systems do not connect. My alarm company reports receiving "no signals" when I perform a test.

3) Analog modems cannot successfully dial out and connect to remote modems.

4) Voicemail indicator appears not to work. It's possible that my phone relies on the "stutter tone" and not "FSK" for VM indicators. Supposedly LPV offers VM notification via FSK. I have not verified this yet.

5) Caller ID timestamp is off (no matter what you set as your timezone in Earthlink's web portal). The timestamp is correct on the voicemail messages

The DSL and regular phone service work, including caller ID and voicemail functionality.

tquan

join:2001-09-13
Mountain View, CA
jcricket--notice that you posted on the Covad Direct forum as well. Post here if you find out anything.
Forums » Selected ISP Support » Earthlink DSLI just ordered Earthlink DSL »


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