fiberguy
My views are my own.
Premium
join:2005-05-20
1 edit | reply to ITALIAN926
Re: Low Prices?
I work in the industry. You?
It still remains, you have much to learn. Your posts, at best, are emotional and theory and not based on any hard industry facts. For the record, I've worked in both phone and cable and not on the telephone call centers either.
Your post(s) have so many things to dispute that I won't. But, one that stands out in my mind is the installation cost of an average of $80.00. For one, that means they can be less or more - that's why it's an AVERAGE. Second, the equipment that was put in? all paid for? lol. Ok. You think the person on the telephone doens't get paid? how about the QC departments, line techs? CO techs? you know, there are these things called labor costs and costs to more a product from order to home.
It's clear you don't know what you are talking about.. respond if you would like, but it's pretty clear that you believe you are right so I won't respond to any more of your posts. |
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ITALIAN926
join:2003-08-16
Stratford, CT
| First of all, I DO work in the industry.... where I work or what i do is none of your business so dont ask. Secondly, you pull this $80 figure out of your A$$ and dont even tell anyone where you got this information. Im sure you can email Ivan Seidenberg (Verizons CEO) and he couldnt tell you what the average cost per DSL installation is.. but miraculously, YOU DO ! Because you thought of a figure off the top of your head and typed it into broadbandreports doesnt make it factual. haha I READ in an article that Verizon had announced the current DSL equipment is bought and paid for.. but yea sure , I'll believe YOU instead .. hahahaha. If you read my post more carefully, youll realize I said CO EQUIPMENT has been paid off. Of course theres costs involved in maintanance.. but you are talking about salaries that would be paid whether theres massive DSL orders or NOT. And dont try to preach how the company is paying massive OVERTIME to their employees to handle the extra workload for $14.95 DSL lines. verizon is still to this day declaring surpluses of their outside and inside technicians.. so obviously theyre NOT overloaded.
Bottom line is Verizon made a great business decision in offering a 768k speed for $14.95. |
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fiberguy
My views are my own.
Premium
join:2005-05-20
| It's aparent that you don't understand the business model of how an ISP or communications company works.
I am sure you work in the industry... Just remember to be freindly when you answer the phone, and when you are done talking to your customer you thank them for their business. You will go far in your call center job.
By the way, my source? From the CEO, I think it's you is is pulling stuff from your exit! To tell me or anyone that no one knows the cost of performing a DSL installation, well, you'd have to be smoking crack dude. To say that a corporation has not done a cost analysis on the cost of performing ANY service it provides to it's customers? You are a complete joke. Go troll off somewhere and get a life.
You're not worth the time. |
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ITALIAN926
join:2003-08-16
Stratford, CT
| quote:
Can you make some sense in your post please? Or reply to the appropriate one? Your message really made no sense at all.
Thanks.
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fiberguy
My views are my own.
Premium
join:2005-05-20 | Oh grow up! You know how to cut and paste.. whoopie!
Thank god premium membership has an ignore feature. |
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