AUTIGERS1101
@knology.net
|  Need help networking! HELP! FAST
I just bought a Belkin Wireless Router (F5D7230-4) and tried to install it using the CD. When it searches for the router connectivity, it doesn't find it. It says to call customer serivice and say I have a "Problem Connecting with the Router." However, I called and I was put on hold for WAY to long. My mom's bday is today, and I wanted to burn her a CD, so I need to do this fast! A Belkin Wireless USB adapter is installed on the other computer. Anybody know why it can't connect? Thanks! |
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cacroll
Eventually, Prozac becomes normal
Premium
join:2002-07-25
Martinez, CA
3 edits | said by AUTIGERS1101 :
I just bought a Belkin Wireless Router (F5D7230-4) and tried to install it using the CD. When it searches for the router connectivity, it doesn't find it. It says to call customer serivice and say I have a "Problem Connecting with the Router." However, I called and I was put on hold for WAY to long. My mom's bday is today, and I wanted to burn her a CD, so I need to do this fast! A Belkin Wireless USB adapter is installed on the other computer. Anybody know why it can't connect? Thanks!
Welcome to DSLR Forums. Please consider registering (it's free), so everybody can help you better.
First, please connect to the router using Ethernet, and forget about setup software. Never do wireless setup without an Ethernet connection.
•Making changes to a router thru the WiFi connection will sometimes make the router restart. If you make changes that affect WiFi connectivity, you can end up with the problem that you're having right now.
•You don't need additional software to access a router thru its interface; your browser can do that just fine. Some router setup programs may even install software that you don't want or need. Just run the setup using the router interface, connected using Ethernet.
•And remember to configure security before turning the radio on. You don't need your neighbors leeching your service.
Please read my article for additional information:»nitecruzr.blogspot.com/2005/11/s···essPoint
It's very possible that the radio portion of the router is off until you connect by Ethernet, and intentionally turn it on. That's a procedure that has been badly needed for a long time.
--
Cheers,
Chuck
MS-MVP [Windows - Networking]
PChuck's Network |
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AUTIGERS1101
join:2006-02-14
Huntsville, AL | reply to AUTIGERS1101
I am set up by ethernet. I'm kinda new to this to if it is not to much trouble, can you take me step by step on how to do this stuff? Thanks! |
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cacroll
Eventually, Prozac becomes normal
Premium
join:2002-07-25
Martinez, CA
| said by AUTIGERS1101  :I am set up by ethernet. I'm kinda new to this to if it is not to much trouble, can you take me step by step on how to do this stuff? Thanks!
OK, I'll give it a shot.
•Setup your computer as a DHCP client. Check TCP/IP Settings, and make sure "Assign an address automatically" is selected.
•Power your computer off.
•Install the router, and give it power.
•Connect an Ethernet cable to the router, and to your computer.
•Power your computer on.
•When your computer comes up, it should have an IP address, and a default gateway. Run "ipconfig" from a command window, and note the default gateway. That's the address of the router LAN connection.
•Type the address of the router LAN connection into the browser address window, run the router configuration program, and make all the necessary changes.
•You do still have to read the manual that came with the router. It should include a section on using the browser interface, in addition to a section on installing the unneeded router control software. It will tell you the account / password needed for accessing the setup program thru your browser.
Read the cited articles discussing the many settings that you will have to make. The router manual will probably list each one; depending upon the amount of content there, these articles may complement, or may supplement that.
»nitecruzr.blogspot.com/2005/11/s···lan.html
»nitecruzr.blogspot.com/2005/05/s···ect.html
»Wireless Security
And ask questions!!
--
Cheers,
Chuck
MS-MVP [Windows - Networking]
PChuck's Network |
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AUTIGERS1101
join:2006-02-14
Huntsville, AL | reply to AUTIGERS1101
it didnt work .. now what .. |
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cacroll
Eventually, Prozac becomes normal
Premium
join:2002-07-25
Martinez, CA
| said by AUTIGERS1101 :it didnt work .. now what ..
Well, start with more detail than "it didnt work".
Start by providing "ipconfig" from the computer, when connected to the router.
»nitecruzr.blogspot.com/2005/05/r···ing.html
--
Cheers,
Chuck
MS-MVP [Windows - Networking]
PChuck's Network |
|
AUTIGERS1101
join:2006-02-14
Huntsville, AL | reply to AUTIGERS1101
How do I copy what it says in ipconfig/all?? It wont let me ctrl+c |
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cacroll
Eventually, Prozac becomes normal
Premium
join:2002-07-25
Martinez, CA
| said by AUTIGERS1101 :How do I copy what it says in ipconfig/all?? It wont let me ctrl+c
Redirect the output.
•ipconfig /all >c:\ipconfig.txt
•notepad c:\ipconfig.txt
The instructions are in the article:
»nitecruzr.blogspot.com/2005/05/r···ing.html
If we're going to fix this, you'll be spending some time reading my articles, for details like redirecting output. Best you get used to reading the articles, and make it easier on both of us.
--
Cheers,
Chuck
MS-MVP [Windows - Networking]
PChuck's Network |
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AUTIGERS1101
join:2006-02-14
Huntsville, AL | reply to AUTIGERS1101
the only bad thing is .. your articles dont make since to me because im new to this and I get confused easily .. When I plug in the router, is the computer supposed to recognize it? |
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SVG1
Premium
join:2005-05-21
Kasilof, AK
| Click Start > Connect To & select show all connections .
Click the LAN connection icon then select internet protocol (TCP/IP) . You will see a screen similar to the attached image . Make sure its set to obtain ip automatically & obtain DNS server address automatically .
Connect any LAN port of the router via ethernet to your pc's wired network interface card & the routers WAN port to your modem. Plug in the router .
After the routers lights stop blinking go back to the TCP/IP settings on your pc & copy what it says & post it in your next message. |
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AUTIGERS1101
join:2006-02-14
Huntsville, AL
| first heres this:
Windows 2000 IP Configuration
Host Name . . . . . . . . . . . . : woods-110110110
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : knology.net
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : knology.net
Description . . . . . . . . . . . : Realtek RTL8139(A) PCI Fast Ethernet
Adapter
Physical Address. . . . . . . . . : 00-40-F4-8D-EA-CA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 69.73.7.95
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 69.73.7.1
DHCP Server . . . . . . . . . . . : 69.1.30.42
DNS Servers . . . . . . . . . . . : 69.50.188.180
195.225.176.31 |
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AUTIGERS1101
join:2006-02-14
Huntsville, AL | There is still no internet access when I plug the router in .... I have Windows 2000 so some things are different. I put it on obtain an IP and DNS server automaticaly. |
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cacroll
Eventually, Prozac becomes normal
Premium
join:2002-07-25
Martinez, CA
1 edit | said by AUTIGERS1101 :There is still no internet access when I plug the router in .... I have Windows 2000 so some things are different. I put it on obtain an IP and DNS server automaticaly.
Well, the ipconfig is a start. It shows that you are getting settings from a Knology server.
hunt-server1.knology.net (69.1.30.42)
69.1.0.0 - 69.1.63.255
KNOLOGY Holdings, Inc.
What those DNS servers is questionable.
69.50.188.180
69.50.160.0 - 69.50.191.255
InterCage, Inc.
195.225.176.31
195.225.176.0 - 195.225.179.255
NetcatHosting
Vsevolod Stetsinsky
Ukraine, Kiev
Forget it. Just go to the screen where you selected "Obtain DNS server addresses automatically", select "Use the following DNS server addresses", and enter "4.2.2.1" and "4.2.2.2" into the Preferred and Alternate address boxes.
--
Cheers,
Chuck
MS-MVP [Windows - Networking]
PChuck's Network |
|
AUTIGERS1101
join:2006-02-14
Huntsville, AL
| reply to AUTIGERS1101
OK, I wanna make sure of a few things. Here are my computers basically:
Windows 2000
Webstar DPC2100 Cable Modem
Belkin Wireless G Router
Host Name . . . . . . . . . . . . : woods-110110110
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : knology.net
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : knology.net
Description . . . . . . . . . . . : Realtek RTL8139(A) PCI Fast Ethernet
Adapter
Physical Address. . . . . . . . . : 00-40-F4-8D-EA-CA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 69.73.7.95
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 69.73.7.1
DHCP Server . . . . . . . . . . . : 69.1.30.42
DNS Servers . . . . . . . . . . . : 69.50.188.180
195.225.176.31
Windows XP
No Modem
Belkin USB Network Adapter
Do I need anything else to make a netork connection? |
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cacroll
Eventually, Prozac becomes normal
Premium
join:2002-07-25
Martinez, CA
| said by AUTIGERS1101 :OK, I wanna make sure of a few things. Here are my computers basically: Windows 2000Webstar DPC2100 Cable Modem Belkin Wireless G Router (SNIP) Windows XPNo Modem Belkin USB Network Adapter Do I need anything else to make a netork connection?
Well, the ipconfig for the Windows 2000 computer is the same as before, with the wonky DNS servers. No ipconfig provided for the Windows XP computer. The equipment list looks OK - Windows 2000 computer using Ethernet, Windows XP computer using WiFi.
What are you trying to do - share Internet, share files, or both?
--
Cheers,
Chuck
MS-MVP [Windows - Networking]
PChuck's Network |
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AUTIGERS1101
join:2006-02-14
Huntsville, AL | reply to AUTIGERS1101
both |
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cacroll
Eventually, Prozac becomes normal
Premium
join:2002-07-25
Martinez, CA
| said by AUTIGERS1101 :both
OK, knowing the scope of the project is the first step.
Let's get back to the Internet issue. Since I've only seen the ipconfig for the Windows 2000 computer, I can't comment on the Windows XP computer. The Windows 2000 computer looks OK, except it's DNS servers are wonky.
As I listed above
69.50.188.180
69.50.160.0 - 69.50.191.255
InterCage, Inc.
Concord, CA
195.225.176.31
195.225.176.0 - 195.225.179.255
NetcatHosting
Vsevolod Stetsinsky
Ukraine, Kiev
If you're in Alabama, why do you use one DNS server that's in California, and another that's in Russia? You need to verify, with Knology, if they actually set those up intentionally.
Is that the same on the Windows XP computer? Please don't make us guess.
»nitecruzr.blogspot.com/2005/06/b···-in.html
--
Cheers,
Chuck
MS-MVP [Windows - Networking]
PChuck's Network |
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AUTIGERS1101
join:2006-02-14
Huntsville, AL
| all the other one says is:
Host Name . . . . . . . . . . . . : DELL
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
and its physical address.
right now we dont really need to worry about the xp computer, I could probably connect them as long as we got the computer to find the router, and connect to the internet while hooked up to the modem. |
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cacroll
Eventually, Prozac becomes normal
Premium
join:2002-07-25
Martinez, CA
| said by AUTIGERS1101 :all the other one says is: Host Name . . . . . . . . . . . . : DELL IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : No and its physical address. right now we dont really need to worry about the xp computer, I could probably connect them as long as we got the computer to find the router, and connect to the internet while hooked up to the modem.
OK, it's your dime.
So what are you doing about your Internet problems? You started with "Need Help Fast!" and "can't connect to the router". Are you still in an urgent situation?
Anyway, I'm looking at the ipconfig, and I can't see how it connects to the router either. That looks like it's connecting directly to the modem, because it's getting an IP address, DNS Suffix, and DNS servers from Knology.
This doesn't make any sense, really. Look at my example Normal IPConfig, with a pair of computers connected to a NAT router (as I'm thinking you should be). See the "192.168.1.x" all thru the list there. That's normal for a subnet managed by a NAT router. Why does your computer not show any of that?
»nitecruzr.blogspot.com/2005/05/r···l#Normal
Verify how the modem, router, and Windows 2000 computer connect. What is the label on the port (connection hole) where each network cable plugs into each of the 3 devices?
Now, none of my articles yet provide any diagrams or pictures of how to do anything. I use words - and lots of them. But look at my Networking article, and follow the references to several good instructive websites for diagrams and pictures. Check out what they have to say, and see if there's maybe some basic mistake that you may have made in your wiring.
»nitecruzr.blogspot.com/2005/08/n···ers.html
--
Cheers,
Chuck
MS-MVP [Windows - Networking]
PChuck's Network |
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AUTIGERS1101
join:2006-02-14
Huntsville, AL
| I finally got a little something yesterday when I hooked up the router and typed in CMD, and IPCONFIG/ALL:
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Realtek RTL8139(A) PCI Fast
Ethernet Adapter
Physical Address. . . . . . . . . : 00-40-F4-8D-EA-CA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Is there a problem with that? I emailed Belkin and they sent a reply telling me what to do. I followed their steps, and I got to the 3rd to last one, which is type in 192.168.2.1 in the browser bar, but I can't because I still don't have internet. Hopefully you can catch what I'm doing wrong! |
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