rugby
I think I know it all.
VIP
join:2000-09-26
Camby, IN
 ·Comcast
 ·Callcentric
| [General] *@Home question regarding voicemail
I've got Asterisk@home running with Telasip according to the nerdvittles articles. I'm having trouble with voicemail however and I'm enough of a newb that I'm not sure where to look. When I call my # it forwards properly to the correct extension and the voicemail kicks in. However, the problem I have is that the voicemail .wav files are 0 bytes in size.
Any idea on how to fix this?
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Bob, David, Eric, and Shane get back to work before I report you. |
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druber
join:2000-04-11
Marlborough, MA
·VOIPo
| make sure the permissions and ownership on the voicemail directory is right. on mine, it looks like:
[root@asterisk voicemail]# ls -la
total 12
drwxr-xr-x 3 asterisk asterisk 4096 Feb 10 07:52 .
drwxr-xr-x 10 asterisk asterisk 4096 Feb 9 21:37 ..
drwx------ 3 asterisk asterisk 4096 Feb 10 07:52 default |
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rugby
I think I know it all.
VIP
join:2000-09-26
Camby, IN
·Comcast
·Callcentric
| reply to rugby
Mine's identical to yours:
[root@asterisk1 voicemail]# ls -la
total 16
drwxr-xr-x 4 asterisk asterisk 4096 Feb 3 12:09 .
drwxr-xr-x 10 asterisk asterisk 4096 Feb 3 12:09 ..
drwxr-xr-x 4 asterisk asterisk 4096 Feb 14 19:41 default
drwxr-xr-x 2 asterisk asterisk 4096 Feb 16 20:28 device
However, I notice another problem that is probably related. I just tried to place a call and had no audio during the call once the other receiver was picked up. I could hear the first half a second and then it went completely silent.
--
Bob, David, Eric, and Shane get back to work before I report you. |
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druber
join:2000-04-11
Marlborough, MA | question, when you leave a message and end up with the 0-length wav file, can you post the 'ls -la' of it and the directory it is in ? |
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rugby
I think I know it all.
VIP
join:2000-09-26
Camby, IN
·Comcast
·Callcentric
1 edit | reply to rugby
Here's the directory:
[root@asterisk1 200]# ls -la
total 12
drwx------ 3 asterisk asterisk 4096 Feb 14 19:41 .
drwxr-xr-x 4 asterisk asterisk 4096 Feb 14 19:41 ..
drwx------ 2 asterisk asterisk 4096 Feb 16 20:42 INBOX
and here's the contents
[root@asterisk1 INBOX]# ls -la
total 20
drwx------ 2 asterisk asterisk 4096 Feb 16 20:42 .
drwx------ 3 asterisk asterisk 4096 Feb 14 19:41 ..
-rw-r--r-- 1 asterisk asterisk 263 Feb 16 20:42 msg0000.txt
-rwx------ 1 asterisk asterisk 44 Feb 16 20:42 msg0000.wav
-rwx------ 1 asterisk asterisk 60 Feb 16 20:42 msg0000.WAV
They're not 0-byte now, but there's no data in the actual file. This is a 6 second long message I left myself.
Thanks for assisting with this, I've loving * so far but don't know how to look to fix this problem.
--
Bob, David, Eric, and Shane get back to work before I report you. |
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rugby
I think I know it all.
VIP
join:2000-09-26
Camby, IN
·Comcast
·Callcentric
| reply to rugby
I solved the problem. The two issues with voicemail and audio on the line were both related to the /etc/hosts file I updated today. I had to add 2 lines to the sip.conf file here:
externhost=my FQDN
localnet=10.7.50.0/255.255.255.0
Once I added those, rebooted the * server everything works (except emailing the voicemails but that's a filtering issue I think)
--
Bob, David, Eric, and Shane get back to work before I report you. |
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