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EnasYorl
Thieves World
join:2001-12-02
West
 ·Verizon Online DSL
| Re: [News] Comcast imposing invisible caps again I would hazard to guess your pushing your CMTS port into the red.
Remember it's a 40Mbps pipe and if your using a constant 8Mbps your using 20% of the bandwidth to your node.
TOS
Viii. restrict, inhibit, interfere with, or otherwise disrupt or cause a performance degradation, regardless of intent, purpose or knowledge, to the Service or any Comcast (or Comcast supplier) host, server, backbone network, node or service, or otherwise cause a performance degradation to any Comcast (or Comcast supplier) facilities used to deliver the Service
»www.comcast.net/terms/use.jsp
Further down
Network, Bandwidth, Data Storage and Other Limitations
Comcast may provide versions of the Service with different speeds and bandwidth usage limitations, among other characteristics, subject to applicable Service plans. You shall ensure that your use of the Service does not restrict, inhibit, interfere with, or degrade any other user's use of the Service, nor represent (in the sole judgment of Comcast) an overly large burden on the network. In addition, you shall ensure that your use of the Service does not restrict, inhibit, interfere with, disrupt, degrade, or impede Comcast's ability to deliver and provide the Service and monitor the Service, backbone, network nodes, and/or other network services.
You further agree to comply with all Comcast network, bandwidth, and data storage and usage limitations. You shall ensure that your bandwidth consumption using the Service does not exceed the limitations that are now in effect or may be established in the future. If your use of the Service results in the consumption of bandwidth in excess of the applicable limitations, that is a violation of this Policy. In such cases, Comcast may, in its sole discretion, terminate or suspend your Service account or request that you subscribe to a version of the Service with higher bandwidth usage limitations if you wish to continue to use the Service at higher bandwidth consumption levels.
You may have to ask what the limits are on a Commercial Grade account. | |
|  rdelp
join:2003-12-18
Chattanooga, TN
| Re: [News] Comcast imposing invisible caps again Thats why they moved me to the PRO account.
As luck would have it, I still cannot get DSL in my area, strange I am in the downtown area, should be able to get it. I don't believe there are restrictions on the DSL, but haven't did much research since I am still out in the cold.
Rob D. | |
| | 
oldTDNickell
Premium
join:2000-12-19
Federal Way, WA | Re: [News] Comcast imposing invisible caps again The AUP is the same for both.
Having a pro account does not allow you to download anymore then a regular account. | |
| | | 
mdmaddox
Premium
join:2002-12-29
Federal Way, WA
1 edit | Re: [News] Comcast imposing invisible caps again TD
IAW the AUP isn't the only thing we are real guaranteed is to pay Comcast monthly for a service that may or may not be there.
Sorry I just get tried of the lawyer speak as to why Comcast doesn't haven't to do anything and I know the rest of the ISP are the same but I am a comcast user and this is a Comcast forum. | |
| |
EnasYorl
Thieves World
join:2001-12-02
West
·Verizon Online DSL
| From Verizon's TOS »www.verizon.net/policies/vzcom/d···licy=tos
3.6.5 You may not use the Broadband Service to host any type of server personal or commercial in nature.
3.7 Verizon reserves the right to audit connections electronically to enforce these or any other provision of the Agreement.
3.8 Verizon also reserves the right in our sole discretion, with or without notice to you, to modify or restrict the bandwidth available to download content from our Usenet Newsgroup services.
14.4 Verizon Network. For the purposes of backup and maintenance, we may use, copy, display, store, transmit, translate, rearrange, reformat, view and distribute your information to multiple Verizon servers. We do not guarantee that these procedures will prevent the loss of, alteration of, or the improper access to, your information.
14.5 Monitor of Network Performance. Verizon automatically measures and monitors network performance and the performance of your Internet connection and our network as part of this process. We also will access and record information about your computer's profile and settings and the installation of software we provide in order to provide customized technical support and you agree to permit us to access and record such data for the purposes described in this Agreement. We do not share information collected for the purpose of network or computer performance monitoring or for providing customized technical support outside of Verizon or its authorized vendors, contractors and agents. You hereby consent to Verizon's monitoring of your Internet connection and network performance, and the access to and adjustment of your computer settings, as they relate to the Service, Software, or other services which we may offer from time to time. | |
| | | NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| Re: [News] Comcast imposing invisible caps again said by EnasYorl  :From Verizon's TOS He isn't in Bellsouth territory?
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum | |
| | | | acrufox
join:2004-07-14
Canada
1 edit | Re: [News] Comcast imposing invisible caps again Oy, yes here we go again...long read ahead....
First off to b18c1crx:
I'm not defending anyone here but just because you download a lot doesn't mean you are a "warez kiddie" and by you just saying "warez" implicates that you know the lingo and one could assume you're doing illegal activities yourself. I haven't heard that term used in years.
I was a former user of Comcast and I fell victim to their "service". Can we all just give it a break on the anything over 50GB is a lot? The world of warcraft TRIAL download is over 4GB!!!! 3dmark is hundreds of megs to download now. 3D demos for newer videocards are as well up into the half gig territory.
I was on the service since before it was Comcast. I had 5-6 Megabit speeds and was happy. Then Comcast bought out our area, chopped my incoming speed 3/4 and my outgoing by 3 fold, meanwhile maintaining their wonderful pricing. After I started reading the threads, I installed a bandwidth monitoring device in Nov. I monitored the bandwidth and in Dec I did 104GB downloading and in January 101GB. Comcast was so nice with their "policies" to get both a Dec and January warning at the beginning of Feb! I called up and complained that I received both warnings within days of each other and their excuse was "it got lost in the Mail because of the Christmas rush" Yeah it got lost from my house to downtown where the bill comes from for TWO months.
Needless to say if I did it again it would be my last warning and I would be banned off their service, was even told how to curb my usage.
At that point they DOUBLED the service to 3.0 for free....so....say what?!?!?! now you're doing what?!?!?! "We at Comcast don't like you, you download too much, stop it....oh and we love you, here's a 3.0 speed upgrade for "free"; half of your @home speeds!"
On top of that I was on auto pay and was being charged $10 in late fees. You'd see on my bill "payment received on time thank you" Then the following day "payment received late $10 fee" Since that time I had no other choice I had to live with it, every month I checked for DSL. Then once my number came up, went through hell to get it, 2 months later I was on Verizon.
Then just for fun, I went in, their equipment in the bag...I went to their local office and the clerk said "yes we are auto charging you and this is a billing error, but the system won't let me correct the error and I can't give you a refund because the system won't let me" After standing there for over half an hour, she just looks at me like I'm just supposed to live with the $10 overcharge per month and walk out the door.
At that point I just put it all on table and pushed it towards her and said "I'd like to cancel my service with Comcast, I cannot deal with bandwidth abuse letters, being overcharged $10 a month, and have "basic service" all of which come in snowy because the box in the yard has it's cover falling off and leaning 45 degrees to the right and rusted all to hell.
This is the Very reason I left Comcast, because I knew down the road, game patches would get bigger, linux iso's would become dvd iso's, and driver sets alone would be over 50 MB JUST for the video card. They would bring out their "invisible caps again"
As for my usage? I beta test for Microsoft in my spare time, at the time I got the bandwidth abuse letters I was downloading weekly and biweekly builds of Windows XP, and sometimes several versions at once, like home and professional as well as server. I was also dabbling in redhat linux. Reaching 100GB on my own was easy, then take into consideration other family members using the internet. One of them loves to stream music and browse through flash animation sites, and watch movie trailers. All within the norm, just not Comcast's norm.
Now with FiOS in the area they have generously upped their customers speeds to 10-15 depending on the package. Comcast is playing the numbers game where Competition is now an issue. Why bother? at those speeds you could easily blow through their invisible caps, if you could actually attain those speeds, with 15/1 service, with DHCP overhead, obtaining the full download speed is next to impossible. I tried on FiOS once. The upstream was between 768-1Megabit. Which on Comcast means no breathing room.
Don't even get me started on the newsgroup service they provide...what is it now....2GB? Miserable limit if you ask me, again, more than one family member uses the service, 2GB can easily be eaten through in under half a month or even one week.
Comcast only wants you if you play games, do VOIP and take your bandwidth usage on Sunday afternoon drives.
Funny how FiOS came to town and they upped the speeds and are still doing that promotional plan of "for 6 months it's only" and don't state what you'll pay after that.
They're losing so many customers now, I had an employee spying on the dish; we got a call a week later..."we noticed you have Dish network...if you trade in your receivers" I stopped her and asked her how she got that information...her response was "from our database" My response "no, from the Comcast guy that did not service the box, but came up to our dining room with a notepad and went down the block noting customers not on Comcast services"
Funny, the line went dead. I wouldn't touch Comcast with a ten foot pole, heck a car side swiped one of their boxes MONTHS ago, they just came out with some orange plastic bags and some electrical tape and put it over their box to weather proof it. It's been that way since.
Comcast wants to compete while sitting on the couch drinking a beer, they think by setting modems to speeds of the competition they will keep their customers; because of their bandwidth abuse letters, even though Verizon support sucks. I have convinced over two dozen people to switch to Verizon DSL or Verizon FiOS. Comcast loses out big time with me, I know and do a lot of house calls, and when asked "what do you think?" I always say Verizon, expect stupidity, but in the end you'll end up with a service that won't jack your prices up in one year, or your promotional plan ends.
Comcast really is a sad sad company :/ | |
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EnasYorl
Thieves World
join:2001-12-02
West
·Verizon Online DSL
| Re: [News] Comcast imposing invisible caps again said by stonecolddsl : As my download does not affect my neighbor unlike cable. Not a true statement.
Everyone shares bandwidth, the point is where at.
FIO's shares with it's neighbors, but it has a 622Mbps download vs 40Mbps (Docis 2.0/1.0)
Cable will be better with DOCIS 3.0 as they can bond many Carriers together. | |
| | | | | stonecolddsl
Linux Junkie
join:2004-01-07
Sarasota, FL
·Rapid Systems, Inc.
 ·Sprint Mobile Broa..
·Verizon Online DSL
1 edit | Re: [News] Comcast imposing invisible caps again illusionist,
Heck to break this to you. But just because they are my nieghbot does not mean they are on the same dslam....
I am talking about DSL NOT FIOS!!!
Also I get my full rated speed and I can use it all I want with out Verizon telling me not too.
Thank you and good night. | |
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EnasYorl
Thieves World
join:2001-12-02
West
·Verizon Online DSL
| Re: [News] Comcast imposing invisible caps again They all come to a CBB router at some point.
DSL has lower speeds then cable 90% of the time.
Yes you can use your Slower DSL all the time because it's 1/4 to 1/3 the speed of Cable so your not going to impact a network as much.
My point stands everyone shares a pipe at some point. | |
| | | | NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| said by stonecolddsl :Face it Comcast has caps and verizon and most other dsl dont. As my download does not affect my neighbor unlike cable. It doesn't? Hmmmm. (Looks at the SBC forum where there are multiple complaints of a nightly slowdown from all over California.) What is the reason that my DSL modem shows me syncing at 1536 down (the max advertised), yet my speed test shows only ~400kbits/sec throughput? Good line stats (else I wouldn't be able to hold sync at the maximum), maximum sync, but minimum dl speed. And only during peak usage hours. From early morning hours until the afternoon everything is good; but speed goes to hell when the kids start getting home from school, and stays bad until bedtime.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum | |
| | | | | stonecolddsl
Linux Junkie
join:2004-01-07
Sarasota, FL
·Rapid Systems, Inc.
·Sprint Mobile Broa..
·Verizon Online DSL
| Re: [News] Comcast imposing invisible caps again said by NormanS :said by stonecolddsl :Face it Comcast has caps and verizon and most other dsl dont. As my download does not affect my neighbor unlike cable. It doesn't? Hmmmm. (Looks at the SBC forum where there are multiple complaints of a nightly slowdown from all over California.) What is the reason that my DSL modem shows me syncing at 1536 down (the max advertised), yet my speed test shows only ~400kbits/sec throughput? Good line stats (else I wouldn't be able to hold sync at the maximum), maximum sync, but minimum dl speed. And only during peak usage hours. From early morning hours until the afternoon everything is good; but speed goes to hell when the kids start getting home from school, and stays bad until bedtime. I cant help it if SBC over sells more than verizon.
i said most dsl providers not all. | |
| | | | | | NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| Re: [News] Comcast imposing invisible caps again You said:
quote:
Face it Comcast has caps and verizon and most other dsl dont.
SBC is not capping. Maybe they should, if they don't have the network capacity to support full speeds.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum | |
| | 
pahuser
@comcast.net
| Nice. Hi sir, or maam, you can use our Comcast Services, but you cannot use them to their full potential. And, no we are not going to let you in on what exactly that is.
Sorry, I didn't go to Comcast, Fiber, Bandwidth, ISP node college to become educated on 40 mbps pipes and 20 percent of bandwidths on nodes. But you'd think Comcast would expect us to know these things? What the hell is acceptable use? If they don't tell us specifically, then is there such a thing as non-acceptable use? Oh that's right, I was already supposed to know this. I was supposed to be able to read between the lines, and infer what they really meant in the AUP. Either tell us what we, the average Joe comsumers can or cannot do, or get off our backs. We pay a decent sum each month for this service. Comcast, either put it in black or white, or back off, and let us run with the service. Yes, it is that simple.... | |
| | 
MrChupacabra
Premium
join:2003-03-26
Florida
 ·Bright House
| Re: [News] Comcast imposing invisible caps again said by pahuser :
Nice. Hi sir, or maam, you can use our Comcast Services, but you cannot use them to their full potential. And, no we are not going to let you in on what exactly that is.
Sorry, I didn't go to Comcast, Fiber, Bandwidth, ISP node college to become educated on 40 mbps pipes and 20 percent of bandwidths on nodes. But you'd think Comcast would expect us to know these things? What the hell is acceptable use? If they don't tell us specifically, then is there such a thing as non-acceptable use? Oh that's right, I was already supposed to know this. I was supposed to be able to read between the lines, and infer what they really meant in the AUP. Either tell us what we, the average Joe comsumers can or cannot do, or get off our backs. We pay a decent sum each month for this service. Comcast, either put it in black or white, or back off, and let us run with the service. Yes, it is that simple....
It is in black and white. If you impact the area you're gonna get talked to. If you keep it up you're gonna get your services terminated. It is not an intelligent defense to try to fake ignorance of the rules as they are laid out. It is also not a defense to deny liability to your agreement of service due to you not reading the TOS and AUP.
Some people kill me with their attempts to argue that $46-100/mo residential services validate negatively impacting the 100-300 other subscribers in the node.
--
Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius -- and a lot of courage -- to move in the opposite direction. --Albert Einstein | |
| |
EnasYorl
Thieves World
join:2001-12-02
West
·Verizon Online DSL
| said by pahuser :
Sorry, I didn't go to Comcast, Fiber, Bandwidth, ISP node college to become educated on 40 mbps pipes and 20 percent of bandwidths on nodes. But you'd think Comcast would expect us to know these things? What the hell is acceptable use? If they don't tell us specifically, then is there such a thing as non-acceptable use? Oh that's right, I was already supposed to know this. I was supposed to be able to read between the lines, and infer what they really meant in the AUP. Either tell us what we, the average Joe comsumers can or cannot do, or get off our backs. We pay a decent sum each month for this service. Comcast, either put it in black or white, or back off, and let us run with the service. Yes, it is that simple....
I find it amusing how just a few years ago it was $80 to $125/ month for ISDN then you had to pay for a ISP as well for $30 to 40/ month
I would much rather pay for maximum bursting for less money then to start demanding companies to not oversubscribe bandwidth.
If you want companies to give you dedicated pipe your going to end up paying like T1 rates.
Most people use on average 128 to 256kbps when they use their connection. Companies are going to engineer on average usage per subscriber and they will spank the ones who abuse the TOS.
It's just economics 101. | |
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