The Beer
I Love It When A Plan Comes Together
Premium
join:2001-07-24
Omaha, NE
clubs: | reply to Unregistered User
Re: Nice customer service response by Earthlink/Covad
Some of Earthlink Support is outsourced to West Corp in Omaha, NE. USA 93rd and Bedford ave to be exact. |
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Unregistered User
@69.244.x.x
| Good. I'm glad to see that "ruralsourcing" is catching on. Not that Omaha is rural by any means, but it isn't a huge market, either.
There are many small markets with people who could do stuff like this. Not to mention that these areas are nice places to live, with a low cost of living and a more laid back lifestyle. |
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vavoiper
join:2005-03-08
Falls Church, VA
| reply to The Beer
"Not as think as you drunk as I am"...after studying it for 1 minute, I laughed my ass for 5. Too funny! Reminds me of the Buffet song "The weather is here, I wish you were beautiful."
Excellent points on potential ELNK/COVD marketing strategy. I like the tagline that they've tried a few times that it's "The Fire Your Phone Company" service.
I think they're playing nice with T & VZ hoping for out-of-region business though and will refrain from smacking them too much. |
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macken 657
join:2006-01-29
Ballwin, MO | reply to Unregistered User
lots of telemarketing and customer service companies in Omaha due to accent neutral voice of it's citizens |
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