rizzo2dial
Premium
join:2004-08-05
| reply to TheKing75
Re: [SunRocket] Sunrocket down again?
On-line account management is accessible; however, switching my line to "Do Not Disturb" doesn't send calls to Voicemail (like it normally does). Furthermore, activating "Simple Forwarding" (to my cell phone) isn't working at the moment either. I guess I should try Find Me Forwarding too.
For the time being, inbound calls are receiving a busy signal (after a few seconds of delay). |
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ronny_b
join:2004-10-10
Saint Louis, MO
| said by rizzo2dial  :On-line account management is accessible; however, switching my line to "Do Not Disturb" doesn't send calls to Voicemail (like it normally does). Furthermore, activating "Simple Forwarding" (to my cell phone) isn't working at the moment either. I guess I should try Find Me Forwarding too. For the time being, inbound calls are receiving a busy signal (after a few seconds of delay). I just called my SunRocket number from a ViaTalk phone - after two rings, it forwarded to my cell phone. (In find me)
Ron |
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Mi_Guy
@mi.charter
| Web Site Enhancements in Progress
We are currently improving our Web Site.
Your phone service will remain unaffected.
Please check back soon to access the site. Thank you for your patience.
COOL, AT LEAST MY DOWN SERVICE IS UNAFFECTED!! |
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ronny_b
join:2004-10-10
Saint Louis, MO | reply to ronny_b
Just tried another call from ViaTalk phone. Voice light is out, but the call completed. However, there is no dial tone for outgoing.
Ron |
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hellosunrocket
| reply to Mi_Guy
finally login into the portal after trying for over an hour.
I need to find a friend's phone number from call log. and you know what? part of contacts and call log are gone.
it's one thing that there is an outage given that voip is relatively "new;" It's another matter losing customer data. (which could affect their bottom line, for god sake). |
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CampMaster
Rather Be Camp'n
Premium
join:2001-05-16
Trabuco Canyon, CA | hmmm, unregistered?
My logs are there.
Perhaps, if your logs are gone, they may be doing a restore from backup soon?
~CMT
--
There's no place like 127.0.0.1 |
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