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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [SunRocket] AC-211 Vs. Innomedia - Not a ViaTalk or VT (Employee
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YOUR_UGLY_VT
Windows Is Crap

join:2001-09-27
Hoover, AL

[SunRocket] AC-211 Vs. Innomedia - Not a ViaTalk or VT (Employee

For those who have tried both adapters, which adapter provides the most crisp call qulaity.
--
HOLY HELL! VT IS CRAP!

voiplover
Premium
join:2004-05-28
Portsmouth, NH
·callwithus
·Axvoice

Re: [SunRocket] AC-211 Vs. Innomedia - Not a ViaTalk or VT (Empl

My experiences:
Out of 8 AC-211, my first was bad and it took 4 months to get it replaced. The others worked from the get-go without any issues that I couldn't fix with help from members here.

I did learn that if you have issues with SR, (many tickets and time spent) ordering a new account (wiping the slate clean) seems to be the permanent fix.

One Innomedia. Doesn't connect properly with sip server and has cost hours of Level3 support with no fix to date. They are talking about replacing w/ac-211 but I think the account will still be plagued?
I have not yet had a working innomedia to test on. Just my bad luck, No Joy.

OS_X_Tiger
Macintosh

join:2006-02-14
Tucson, AZ

InnoMedia. However, the AC-211 provides better reliability so far. Mine connected fine to the SIP server, but wouldn't work with DTMF tones. After they fixed that, it started randomly losing the VoIP light.

I think they may be sending me a new InnoMedia, I had the CSR open a ticket with Level 3 (Engineering).
Stewart

join:2005-07-13
·PHONE POWER

> One Innomedia. Doesn't connect properly with sip server...

It may be easier for you to see what is going wrong, rather
than spend hours with SR support. Capture the traffic with
e.g. Ethereal and see if a good REGISTER request is going
out and what response, if any is coming back. Or, try a
few simple things first such as connecting the InnoMedia
without any intervening NAT or firewall devices, or seeing
if the affected account will work with an AC-211 (or some
other device).

> ... it started randomly losing the VoIP light

I saw another post of exactly this problem. He only had
the trouble when the InnoMedia was behind his Dlink router.
Strangely, if he ignored the lack of dial tone and tried
to call anyway, it would go through.

voiplover
Premium
join:2004-05-28
Portsmouth, NH
·callwithus
·Axvoice


1 edit

Re: [SunRocket] AC-211 Vs. Innomedia - Not a ViaTalk or VT (Empl

Yes, that's what I thought. Been there done it.
I've got a snapfooed ATA.
We suspected the problem existed when it first showed up. I wasn't here but it was first hooked up behind an older linksys router that had almost the same IP programmed into it. My nephew connected a computer behind it and when attempting to log into the router ended up on the /user?/ innomedia screen that didn't need authorization. Go figure.
Only seems to happen in that config. with that router??? It's not well.
I went through it for an hour last night with Level2 and the best that the sip server could get was the MAC ID but there are suppose to be extra digits???
They are suppose to call back tonight but I'm not holding my breath. I did request the AC-211. I seem to have better luck with them.

The luck of the draw! I got the one out of 200 that is Bad out of the box. Any more trouble and I'll just cancel the account.

Anyone want to bid on a snapfooed innomedia?

OK. That's my story and I'm sticking to it.

DonChino

join:2005-01-18
Kearny, NJ

TELCO ACC-211 is BY FAR the BETTER ADAPTER because although I FINALLY GOT MY INNOMEDIA to work, it was only headaches to install. This might be attributable to the fact that it is a NEW ADAPTER and they are working out KINKS but the AC-211 has better quality STILL and they fixed it quickly. Innomedia seems to have nuances or problems with certain routers also, since it does NOT get along with them so I VOTE:

TECLO AC-211...

If it ain't broke, don't fix it...

So WHY DID THEY CHANGE ADAPTERS?!?!?!?

OS_X_Tiger
Macintosh

join:2006-02-14
Tucson, AZ

My InnoMedia has always been in front when I have used it. I didn't try to make a call though. They should send me another one, if it happens on that I'll try that and let you all know what happens.

But so far, in my luck, the AC-211 is better. I joined 6 days before they started shipping the InnoMedia only. Lucky me!

OS_X_Tiger
Macintosh

join:2006-02-14
Tucson, AZ
Are you sure your InnoMedia is provisioned? Have them change the MAC address. It may not be getting a provision file from SR so it can't connect.

VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY

Re: [SunRocket] AC-211 Vs. Innomedia - Not a ViaTalk or VT (Empl

Hi,

I have not been very impressed with the Innomedia device to date. Linksys has a few new ones that have been recently put on sale, which will be replacing the PAP2.

-Brendan
Hilbe

join:2002-12-13
·AT&T U-Verse
·VoiceStick

Based on what I've read and seen myself, I'm sticking with my AC-211 or PAP2 for now. The PAP2 is a very nice device if you can find a provider who offers it unlocked.
--
Hilbe
http://www.sunrocketforum.com | http://www.viatalkforum.com
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