sublime42083
join:2005-09-22
Sparta, NJ | reply to skj
Re: EL - $149.95 Early Term Charge - Why?
Charging back is a bad idea. Most companies don't appreciate it and there will probably be penalties.
If it was a billing error by Earthlink, it would be wise, and probably less messy to just call and inquire. |
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biv
Bbr Biv
Premium,MVM
join:2000-09-26
Baltimore, MD
 ·Verizon Online DSL
| said by sublime42083  :Charging back is a bad idea. Most companies don't appreciate it and there will probably be penalties. If it was a billing error by Earthlink, it would be wise, and probably less messy to just call and inquire. Perhaps the proper term isn't being used here. It is very wise to notify your CC company and let them know that you intend to dispute the charge from EL. That's the start of a fairly lengthy process (depending upon your CC company) that can lead to a charge back.
If EL doesn't fix it on their end and you do not dispute the charge within the time alloted by your CC company, then you are completely SOL. Disputing the charge AND contacting EL is the appropriate course of action.
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Don't blame me. I voted for the one with a brain. |
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public
join:2002-01-19
Santa Clara, CA
·DSL EXTREME
| said by biv208495:
If EL doesn't fix it on their end and you do not dispute the charge within the time alloted by your CC company, then you are completely SOL. Disputing the charge AND contacting EL is the appropriate course of action.
Earthlink will try to get you to accept service credit instead of a charge back refund.
If you accept you will give Earthlink a free loan. |
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