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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [SunRocket] AC-211 Vs. Innomedia - Not a ViaTalk or VT (Employee
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« [General] VoIP thru out the house  
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Stewart

join:2005-07-13
·PHONE POWER

reply to YOUR_UGLY_VT
Re: [SunRocket] AC-211 Vs. Innomedia - Not a ViaTalk or VT (Empl

> One Innomedia. Doesn't connect properly with sip server...

It may be easier for you to see what is going wrong, rather
than spend hours with SR support. Capture the traffic with
e.g. Ethereal and see if a good REGISTER request is going
out and what response, if any is coming back. Or, try a
few simple things first such as connecting the InnoMedia
without any intervening NAT or firewall devices, or seeing
if the affected account will work with an AC-211 (or some
other device).

> ... it started randomly losing the VoIP light

I saw another post of exactly this problem. He only had
the trouble when the InnoMedia was behind his Dlink router.
Strangely, if he ignored the lack of dial tone and tried
to call anyway, it would go through.


voiplover
Premium
join:2004-05-28
Portsmouth, NH
·callwithus
·Axvoice


1 edit
Yes, that's what I thought. Been there done it.
I've got a snapfooed ATA.
We suspected the problem existed when it first showed up. I wasn't here but it was first hooked up behind an older linksys router that had almost the same IP programmed into it. My nephew connected a computer behind it and when attempting to log into the router ended up on the /user?/ innomedia screen that didn't need authorization. Go figure.
Only seems to happen in that config. with that router??? It's not well.
I went through it for an hour last night with Level2 and the best that the sip server could get was the MAC ID but there are suppose to be extra digits???
They are suppose to call back tonight but I'm not holding my breath. I did request the AC-211. I seem to have better luck with them.

The luck of the draw! I got the one out of 200 that is Bad out of the box. Any more trouble and I'll just cancel the account.

Anyone want to bid on a snapfooed innomedia?

OK. That's my story and I'm sticking to it.
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