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Forums » US Cable Support » Comcast » Comcast HSI » [Connectivity] My account was suspended for exceeding the in
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Comcast HSI Structured Wiring - Router Needed? »
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Nsane_iceman
Workaholic
Premium
join:2001-02-26
North Richland Hills, TX
clubs:


2 edits
reply to Johkal
Re: [Connectivity] My account was suspended for exceeding the in

said by Johkal See Profile :

Get a second account. Problem solved.
Odd thing, I work at Best Buy (Geek Squad). There was a customer that came in talking to me about Comcast. He said that they would not let him have a second account/second modem in the house. He was telling them the MAC address of the cable modem to get it activated and they said he already had one.

Sorry to go OT, but I think Comcast would be into making money. Anyone hear about this ever.

Edit: Grammar error
--
Avatar by: dandelion

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

said by Nsane_iceman See Profile :

Odd thing, I work at Best Buy (Geek Squad). There was a customer that came in talking to me about Comcast. He said that they would not let him have a second account/second modem in the house. He was telling them the MAC address of the cable modem to get it activated and they said he already had one.

Sorry to go OT, but I think Comcast would be into making money. Anyone here about this ever.
I have seen it discussed before. It may be something which varies by market; some have been refused, others have posted claiming to have two accounts.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Primis1

join:2005-06-13
Coldwater, MI

reply to Nsane_iceman
quote:
Odd thing, I work at Best Buy (Geek Squad). There was a customer that came in talking to me about Comcast. He said that they would not let him have a second account/second modem in the house. He was telling them the MAC address of the cable modem to get it activated and they said he already had one.
It depends on the way the DB's are setup. Some are archaic and didn't have the foresight when they set it up to see that in the future there might possibly be a need to have more than one provisioned MAC at a particular address -- that MAC is locked in to the physical street address and so that street address then can't be used again. And since the DB's are usually regional or even just local, it varies depending on the market.

HOWEVER, in some cases I've also seen they COULD setup a second account at an address, but are simply too lazy to.
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