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[Connectivity] Different IP for modem and router? Is that normal »
« Cable in Montgomery County  
page: 1 · 2
AuthorAll Replies


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
reply to sniper33
Re: Just bought cable modem and comcast (problems already)

Good to hear!

Happy surfing!

sniper33

join:2006-03-05

reply to rody_44
Well guys, thanks for everyone's help. Got it taken care of this morning. Asked the neighbor if he could take a look to see if it was one of those traps/filters or if we would need new wiring. By the way, he works for Comcast in this area.

He did what he had to do, and after I called up comcast and had it all set up (password and account and such). So I am now on Comcast High speed instead of the slow AOL that I had.

Gotta say that people were WAY more helpful here then at the other board that I checked out, but then again this is a forum for stricktly these prob's. Again thanks for the help guy/gals!:D

rody_44
Premium
join:2004-02-20
Quakertown, PA
reply to sniper33
a line cost around 30. they will probably charge you a install fee which is usually 49.00 when charged. many get free installs but not when you go thru a reseller.


jjsk8r85

join:2005-02-17
Belleville, MI

1 edit
reply to sniper33
you need to make sure you have all RG6 coax(or at least to the first splitter, then to the modem), or quad shield rg59 at the least, and minimal splitters. the modem should go on the closest splitter the pole/tap (in terms of line)

sniper33

join:2006-03-05
reply to rody_44
cant really tell about that. all the cords come up from the basement, and im not to sure where they are there. If it is about 30 to install, then what about this $39-$49 I hear people talking about when having the tec's come to the house?

rody_44
Premium
join:2004-02-20
Quakertown, PA
·Comcast


1 edit
reply to sniper33
probably around 30.00 to run a line. are all 4 lines run from 1 location. any idea what markings are on the splitters before the cable modem. not the one from the self install kit but before that. they should be able to get you going when they come out.

sniper33

join:2006-03-05

reply to rody_44
Four Tv's going through the cable. Dont know who installed it, but it was roughly around...10 years ago maybe. So if they have to install things to the house, how much is that gonna end up running? As well as how long it takes for them to go through the whole process.

rody_44
Premium
join:2004-02-20
Quakertown, PA
·Comcast

reply to sniper33
people tend to jump at traps being the problem. some times it is and then you wont get charged. often its just to many splitters hooked to the line. how many tvs are in the house? do you know how old your cable is and who installed the cable? what do the splitters look like on your cable where it enters the house? these are the things that will decide whether or not you get charged for the install.

sniper33

join:2006-03-05
reply to dadkins
Well I went to that site and checked out the screenshots of it, and it seems pretty much like FireFox. Ill download that after I get my Comcast connection taken care of, cause downloading with dial-up hasnt been the best the past few days.


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

reply to sniper33
SlimBrowser is IE based... IE on steroids.

Opera is the most secure browser available for a Windows machine. See my signature for link.
--
Think outside the Fox... Opera

sniper33

join:2006-03-05
reply to dadkins
How good is Opera and SlimBrowser? Was thinking of getting another browser for the others cause IE seems to mess up everynow and then.


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

reply to sniper33
Yeah, Comcast is just a connection, you get to choose what to use or not use.

ANY browser will work, and no software is needed to access the internet.
You don't even have to see the Comcast.net home page if you don't want to(I have Yahoo as my home page in SlimBrowser, and BBR as my home page in Opera).
--
Think outside the Fox... Opera

sniper33

join:2006-03-05
reply to globalgreg
Alright thanks. Yeah thats why I use Firefox, IE is used by other people lol. Dont want them messing around with my bookmarks.

But its good to know that I wont need something else installed on my pc to be able to use the comcast service.

globalgreg

join:2002-08-25
Kaysville, UT
reply to sniper33
Nothing else needed...just your Firefox (HIGHLY recommended over IE).

sniper33

join:2006-03-05

reply to dadkins
I dont drink coffee though

Messing around with AOL befoer it gets dumped for Comcast, and started wondering. Is there gonna have to be something installed on my PC for it to work? Like with AOL has the whole aol browser and things. How would I access stuff, would I just click on IE/Firefox and then thats it?

Lol I know I know I got alot of questions, just wanna be prepared for the big day.


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

reply to sniper33
Make a cup of coffee and set you cup on that CD! That's all it is worth! ;):D

When you get it up and runing, we will try and squeeze all of the speed out of it for you!
--
Think outside the Fox... Opera

sniper33

join:2006-03-05

reply to dadkins
Alright thanks for explaining that stuff to me. So once I get to the garden call them up and follow their process...got it.

umm..truck roll would mean the guy from comcast coming to the house i suppose. But thanks for the help, youve been...well helpful.

I was gonna exchange the modem and cd to bestbuy to see if it would work then, but if I have the trap then it wouldnt make a difference. Also glad that I dont really have to exchange now, cause it might of messed up the rebates that I got (which would of made both the modem and comcast start-kit free).


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

reply to sniper33
The trap is a amall filter that connects at the tap and filters out stuff you aren't paying for(HSI/Digital), and your cable drop is connected to it. Once removed, your cable modem will connect.

There may not be a trap and your signal may just be out of range... either way, the truck roll should cure it.

As for the crap CD, not needed! Once the modem connects, you will see the "Walled Garden"(only page you will be able to see). When you call to have the modem provisioned, they will walk you through the process.

Yes, CSR is Customer Service Reresentative.
--
Think outside the Fox... Opera

sniper33

join:2006-03-05
reply to sniper33
Also, what about the price? Should I just wait to see the first bill, and if it is 19.99?

sniper33

join:2006-03-05

reply to dadkins
What would be a trap that you are talking about?

So the CD isnt needed then, but how do I get the user name and passwords set up without the CD? Lol and what is CSR (customer service rep?).

Lol but from the sounds of it, guess there is no avoiding the guy on tuesday. Well I guess the little few day wait will be worth it... dail up user going up to broadband will be a big difference.

Thanks for the help.
Forums » US Cable Support » Comcast » Comcast HSI[Connectivity] Different IP for modem and router? Is that normal »
« Cable in Montgomery County  
page: 1 · 2


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