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Forums » US Cable Support » Comcast » Comcast HSI » Can anyone iterpret Surfboard results?
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Cable in Montgomery County »
« Bait and Switch by Comcast???  
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Avee

@comcast.net

Can anyone iterpret Surfboard results?

I'm suddenly having some connectivity problems with CHSI...sudden drops, slow connecting and time outs. I have a SB4220 Surfboard modem. Here are my stats:

Downstream Value
Frequency 723000000 Hz Locked
Signal to Noise Ratio 34 dB
QAM 256
Network Access Control Object ON
Power Level 0 dBmV

Upstream Value
Channel ID 5
Frequency 21600000 Hz Ranged
Ranging Service ID 2113
Symbol Rate 3.200 Msym/s
Power Level 46 dBmV

Any suggestions/thoughts?

Thank you.

Avee


racer9876
Defender Of The Universe
Premium
join:2000-07-03
Lancaster, CA
Your SNR is good. Downstream Power Level is right on with 0dBmV. Upstream is at 46 which is good enough.


Avee

@comcast.net
Re: Can anyone interpret Surfboard results?

Thank you.

Based on what I know (which is very little), they seemed OK to me. Do you know what the "downstream locked frequency" means? Does this relate to the download speed I get from Comcast?


jjsk8r85

join:2005-02-17
Belleville, MI
reply to Avee
Re: Can anyone iterpret Surfboard results?

that's just the downstream channel your modem is locked to. has nothing to do with your speeds.
why don't you go into the tools section and run a line test, then post your results here.

out of curiosity, where are you located?
Forums » US Cable Support » Comcast » Comcast HSICable in Montgomery County »
« Bait and Switch by Comcast???  


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