| [General] 'Virtual' secretary? Hello,
I saw a commercial, or an ad somewhere for this and I just can't remember what the service is called or the company that provides it.
Basically we want a automated forwarding service. If I remember correctly it allowed you to record a message, and when someone calls they hear it and you can tell them press 1 for joe, press 2 for james, press 3 for john, and it would automatically forward them to their phone number.
This is NOT for internal setups, aka 'extensions', this would be forwarding to peoples cell phones..
Anyone recognize or even understand what I'm talking about? hehe.
I'm pretty sure it was a VOIP provider....I have Vonage but I didn't see a service with this description on their website. |
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 voiploverPremium
join:2004-05-28
Portsmouth, NH | Wasn't it called Asterisk? |
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| reply to lucky644
Maybe you are thinking of Packet8's Virtual Attendant
"Packet8 Virtual Attendant is a powerful, automated call routing solution that allows businesses to connect wired, mobile, home phones and other Virtual Office extensions, regardless of geographic location, under a single primary phone number. Virtual Attendant can be used as either an independent service or in conjunction with an accompanying Virtual Office Service Plan. Callers are greeted promptly and professionally by an automated attendant that forwards the incoming caller to the designated numbers."
»packet8.net/about/VOAttendant.asp |
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| Yeah, just like that, GotVmail is another service.
Both, however, are US only.
I'm in Canada. |
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 RockyBBPremium
join:2005-01-31
Steamboat Springs, CO | I'll send you a PM about it. |
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Test99Premium
join:2003-04-24
San Jose, CA
kudos:1 | reply to lucky644
How about this: »www.linksys.com/servlet/Satellit···rWrapper
I believe it should work with many BYOD VOIP services. Inphonex, for instance, recently announced support for it.
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50775@fwd.pulver.com |
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| Looks like it's for internal setups, not what I was looking for. |
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Test99Premium
join:2003-04-24
San Jose, CA
kudos:1 | Incoming calls to Inphonex virtual numbers (aka extensions) can be set to ring PSTN phones.
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50775@fwd.pulver.com |
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| accessline.com provides this service. Again, they are in the US, but I know that they license their technology to a Canadian company. Check their partner page and search through their list of press releases. |
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 nunyaWho is John Galt?Premium,MVM
join:2000-12-23
O Fallon, MO
kudos:5
 ·Charter
 ·voip.ms
1 edit | reply to lucky644
»bestcallback.net/toll_free_servi···nada.htm
»www.telcan.net/
These were off of the first page of a Google search for "canadian virtual pbx". Try other keywords such as Canada, IVR, Unified Messaging, Unified Hosting, etc...
edit: As someone mentioned above, Asterisk will also do what you ask - and have greater scalability as well as choice in phone service providers. |
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| reply to lucky644
I've been investigating, and Telcan seems to be the best choice....however, I'd rather not have to have a 1-800 number. Ideally I'd like it to just be a normal local number I can forward my existing business line to.
Having the 800 number means 7 cents a minute for all calls, that might get expensive for just local stuff.. |
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Daviey
join:2003-02-26
Lakeland, FL | reply to lucky644
Try this:
»www.angel.com/
David |
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 Greg_ZPremium
join:2001-08-08
Springfield, IL | reply to Test99
Good find Test. That would be definitely a good buy for those that do not want the headaches of setting up Asterisk, but want a good IVR system. |
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Greg_ZPremium
join:2001-08-08
Springfield, IL | reply to nunya
Same thing with the Linksys IVR box. |
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Greg_ZPremium
join:2001-08-08
Springfield, IL | reply to lucky644
Lucky, you can set up the Linksys IVR, and Asterisk to forward to a different number, instead of their desktop extension. It would just mean going in and set a Forward active to the number, not the extension that you normally would have it going to.
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One man's customer loyalty is another man's misguided arrogance.
Another Tech forum site
Get your own Tekwear |
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nunyaWho is John Galt?Premium,MVM
join:2000-12-23
O Fallon, MO
kudos:5 | reply to lucky644
Anybody get a price on that linksys box? I didn't even know they existed? |
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Test99Premium
join:2003-04-24
San Jose, CA
kudos:1
4 edits | said by nunya:Anybody get a price on that linksys box? I didn't even know they existed? From memory, $399.
Update:
»froogle.google.com/froogle?q=SPA9000
»search.ebay.com/search/search.dl···aEndSort
»store.voxilla.com/customer/home.php?cat=270
»www.voipsupply.com/product_info.···_id=1576
»www.inphonex.com/products/enterp···voip.php (scroll down)
Inphonex also has configuration instructions: »www.inphonex.com/support/linksys···9000.php |
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| reply to lucky644
I'm now looking into buying the hardware....aka the linksys box.
However, We don't want to use VOIP for the system.
We just want a regular landline, to pbx, to customers.
Anyone know if the linksys can do this? If not, any companies that sell boxes that will? I saw a DLINK one, but it was $1,500, that looked like it did it, but the price is far far far too high. |
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nunyaWho is John Galt?Premium,MVM
join:2000-12-23
O Fallon, MO
kudos:5 Reviews:
·Charter
·voip.ms
| reply to lucky644
Most modern hardware PBX's will do this. Of course you will need a POTS in and a POTS for simultaneous outbound. However, this is a hardware solution. You're better off with one of the unified messaging providers in this case.
That Linky seems rather spendy. Wonder if the price will come down?
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Nevermind the bullet with your name on it, try to avoid the shrapnel addressed to occupant. |
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| said by nunya:Most modern hardware PBX's will do this. Of course you will need a POTS in and a POTS for simultaneous outbound. However, this is a hardware solution. You're better off with one of the unified messaging providers in this case. That Linky seems rather spendy. Wonder if the price will come down? So I'd need two landlines? Hmm... You're sure the Linksys can do that? |
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