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[SunRocket] Bad news for SR and other VOIP? Verizon gets exempti »
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Italian
Premium
join:2002-04-30
Collegeville, PA

reply to Italian
Re: Quick Help: Might Switch to Voip

I just got off the phone with Sunrocket. I was inquiring about the $199 annual plan. I am very interested in the service. I didn't hear him mention anything about free phones though, and didn't see that listed on the site. I do have one major problem though. Right now we have two separate phone lines in our house, and need both of them. I asked the guy, and he said that we can only receive calls on the second line(which is free). That won't really work for us. Do all Voips work this way, or only Sunrocket? Is it possible to have two standard two-way lines on other providers? Would it be possible to have two separate Sunrocket accounts in the house, using the same internet connection, or would they interfere. Another $199 a year would still be worth it if we could do this, as right now we are paying $50 a month for each line!


christcorp
Premium
join:2001-05-21
Cheyenne, WY
·Bresnan Online
·VOIPo

Yes, you can have all the numbers you desire. Yes you would need to have basically 2 accounts / 2 adapters. The only thing I recommend is that you do a little homework first. I know you are excited about VOIP, and your parents are making a decision, but it is still better to think it all through and know what you are getting into.

Remember, your parents are full grown adults. They made a lot of decisions on their own before you even existed. Just mention to them that there are some options and maybe they should hold off of the cable phone system for a little while until you can gather some information. I'm not talking about 4 or 5 people tonight sending forum messages.

Voip, even through the cable company, is not 100% guranteed. When the internet is down, so is the phone. Fax is not guaranteed to work on VOIP. If all you have is one computer on the internet, then the adapter is pretty easy. If you have any type of network, you want to have this figured out.

You definately need to call as many providers as you can and ask all the questions you can. Cheaper than cable is definately something to look at, but don't automatically think that all voip providers are equal and therefor the cheapest one is the way to go.

No, I'm not dumping on SunRocket, there's already enough people who will tell you that they suck. Just like there will be as many telling you they are great. You will find the same for all providers and their fans. One thing I will tell you however, SunRocket can be a very good choice for voip but the average user needs to be a bit more computer and voip litterate and proactive as compared to other providers. In other words, it's rare that it is a simple plug and play. When it is working however, people are happy.

The point is, there is over 1100 providers to choose from. Many are resellers and many are direct. This forum deals with mainly the top 16 even though they all are welcomed. Jumping head first to sunrocket or any provider in this stage of the game is not a smart thing to do. Later... Mike...


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk

Wise words christcorp. Italian, the best thing you can do is do your homework and research on what options, etc are important to you, what your price range is etc. Then you just start plugging in the qualified providers from there.
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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat[SunRocket] Bad news for SR and other VOIP? Verizon gets exempti »
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