Sinkalip
join:2001-04-07
Sacramento, CA
| [Connectivity] Sacramento, Ca - Any one else "lossy"? Well friends, it's that time of year again. Every three months or so, Comcast in & around Downtown Sacramento seems to take a dump:
East Coast :
6 tbr1-cl1.sffca.ip.att.net 0% 60 60 68.51 68.87 70.51
7 12.123.12.50 0% 60 60 67.89 67.97 68.11
8 12.117.240.10 37% 38 60 70.87 70.98 71.29
9 68.87.212.10 25% 45 60 70.92 71.01 71.27
10 68.87.212.158 0% 60 60 71.88 73.44 114.34
West Coast:
6 12.123.12.54 0% 60 60 2.40 2.61 4.47
7 12.117.240.10 35% 39 60 5.98 8.41 50.63
8 68.87.212.10 9% 55 60 6.06 6.28 7.26
9 68.87.212.158 0% 60 60 6.09 6.92 9.85
Hasn't been this lossy all week, but it has been problematic. | |
|
 
chris916a
@comcast.net | Re: [Connectivity] Sacramento, Ca - Any one else "lossy"? i keep getting kicked off of games online and it lags like hell | |
|
Fed up in Folsom
@comcast.net
| Yep, in Folsom. Internet gaming is near impossible. Sometimes service will work fine for 5 or 10 minutes and then lag hell sets in. ComCast is in denial...they suggest that a technician needs to visit my residence to determine my issues (and charge me $$$). | |
|
lcplwan
join:2002-12-25
Sacramento, CA | slownes......... | |
|
Sinkalip
join:2001-04-07
Sacramento, CA
| It's alot smoother in the mornings, but still quite a bit of loss. The tech I spoke to told me it was a load issue. Doesn't seem like it to me at this point.
2 41 ms 7 ms 7 ms 68.87.212.161
3 151 ms * 10 ms 68.87.212.22
4 10 ms * 38 ms 68.87.212.13
5 12 ms 12 ms 11 ms 12.127.33.45
6 15 ms 19 ms 11 ms tbr1-p010202.sffca.ip.att.net [12.123.13.158]
7 14 ms 15 ms 12 ms ggr1-p360.sffca.ip.att.net [12.123.13.65]
8 25 ms 24 ms 28 ms 64.200.151.17
9 39 ms 23 ms 23 ms sntcca1wcx1-pos2-1.wcg.net [64.200.149.45]
| |
|
 | 
pokesph
It Is Almost Fast
Premium
join:2001-06-25
Sacramento, CA
clubs:
 ·Comcast
1 edit | Re: [Connectivity] Sacramento, Ca - Any one else "lossy"?while the ping times are decent, there does seem to be some packet loss
2 11 ms 9 ms 14 ms 73.74.8.1
3 9 ms * 11 ms 68.87.212.217
4 10 ms * 37 ms 68.87.212.22
5 10 ms 8 ms * 68.87.212.13
6 12 ms 16 ms 15 ms 12.127.33.45
7 59 ms 72 ms 50 ms tbr1-p010202.sffca.ip.att.net [12.123.13.158]
8 49 ms 67 ms 51 ms tbr1-cl3.la2ca.ip.att.net [12.122.10.26]
don't know whats up.. no major lag or anything here, yet..
see: »/quality/nil/2010319
--
Webmaster Steve
- - - - - - - - - - - -
»ppnhosting.com
»sphenterprizes.com
»pokemonpalace.net | |
|
| dmfan94
join:2006-03-27
Aurora, CO
| Yeah Comcast here in East Sac/Rancho has sucked bad the last two weeks...
After going though the same 20m BS with tech support 3 times (you know the: "Have you checked your Browser Cache?" - "Dude we are talking Ping times here and other network happy stuff" - "I know, but can you please clear your internet cache and try again?" - "Sure... *4 clicks later* yeah look at that, still getting 2000-3000 pings from the other side of the cable modem") ... Finally after being put on hold for 10 minutes I get the "We are experiencing some load issues in your area" Which I'm beginning to believe is just a line they spout to get you off the phone...
Tracing route to www.comcast.net [216.148.227.202]
over a maximum of 30 hops:
1 * 2935 ms 1899 ms 73.75.192.1
2 * 4118 ms 2942 ms 68.87.212.177
3 2930 ms 2100 ms 2123 ms 68.87.212.17
4 2142 ms 1331 ms 1028 ms 68.87.212.9
5 1450 ms 1270 ms 1102 ms 12.117.240.9
6 688 ms 1041 ms 1484 ms 12.123.12.53
7 * 2249 ms 1566 ms 12.123.13.178
8 1477 ms 1492 ms 1506 ms idf22-gsr12-1-pos-7-0.rwc1.attens.net [12.122.255.218]
9 1936 ms 1244 ms 892 ms rwcsbix11-1-4.attbi.com [63.241.85.234]
10 1143 ms 1436 ms 2250 ms www.comcast.net [216.148.227.202]
Trace complete.
Reply from 73.75.192.1: bytes=32 time=1607ms TTL=64
Reply from 73.75.192.1: bytes=32 time=3209ms TTL=64
Request timed out.
Reply from 73.75.192.1: bytes=32 time=3003ms TTL=64
Reply from 73.75.192.1: bytes=32 time=3585ms TTL=64
Reply from 73.75.192.1: bytes=32 time=2059ms TTL=64
Reply from 73.75.192.1: bytes=32 time=2200ms TTL=64
Reply from 73.75.192.1: bytes=32 time=2510ms TTL=64
Reply from 73.75.192.1: bytes=32 time=1644ms TTL=64
Request timed out.
Reply from 73.75.192.1: bytes=32 time=2556ms TTL=64
Reply from 73.75.192.1: bytes=32 time=2977ms TTL=64
Reply from 73.75.192.1: bytes=32 time=3459ms TTL=64
Reply from 73.75.192.1: bytes=32 time=2882ms TTL=64
Reply from 73.75.192.1: bytes=32 time=2183ms TTL=64
Request timed out.
Reply from 73.75.192.1: bytes=32 time=205ms TTL=64
Reply from 73.75.192.1: bytes=32 time=418ms TTL=64
Reply from 73.75.192.1: bytes=32 time=720ms TTL=64
Reply from 73.75.192.1: bytes=32 time=539ms TTL=64
Reply from 73.75.192.1: bytes=32 time=343ms TTL=64
Reply from 73.75.192.1: bytes=32 time=816ms TTL=64
Reply from 73.75.192.1: bytes=32 time=1773ms TTL=64 | |
|
| |
vid2ip
| Re: [Connectivity] Sacramento, Ca - Any one else "lossy"? I live in Citrus Heights and my service is erratic at best. I ran a couple of speed tests and they ran from 6130-356 to 1265-329. I also have Vonage and have had issues with drops. This is not suprising since my video has it's own issues which they have been working on for a month! By the way I worked for them for 15 years and now work for SureWest. We kick their butts on speeds! | |
|
fedup916
@comcast.net
| screw comcast i switched to them from dsl 2 months ago and while webpages download really fast it is horrible for games.some are ok, but the ones that require a good connection (like fighting games) it is basically unplayable as it just likes to freeze for a second every 10-15 seconds. i cant imagine paying the $50 or whatever outrageous amount they want for tehir service. I'm paying $19.99 for 12 months as part of a special and i'm going to cancel tomorrow already | |
|
fedup916
@comcast.net | i would love to get surewest but they dont offer it where i live (fair oaks). With alittle competition, comcast ight actually give a daman and try to fix something too. | |
|
roseville916
@207.62.x.x | meh I'm in roseville which is surewest territory but we can only get dsl from them which is set at 3meg/768k up. I have had some issues with comcast in the past but no longer seem to be having any problems. | |
|
|
pokesph
It Is Almost Fast
Premium
join:2001-06-25
Sacramento, CA
clubs:
·Comcast
| Re: [Connectivity] Sacramento, Ca - Any one else "lossy"? I'm Arden/Arcade area and we have surewest's fiber on the pole outside our place.. they STILL refuse to service us (saying that our address isn't ready yet) so yeah comcast is the only usable solution (we're about 1000' too far for sbc dsl) here.
Luckily my pings aren't as bad as dmfan94 but there are times when there is excessive packet loss. Comcast does need to address these issues and fix them soon.
--
Webmaster Steve
- - - - - - - - - - - -
»ppnhosting.com
»sphenterprizes.com
»pokemonpalace.net | |
|
Gravy_Dave
join:2006-02-21
Sacramento, CA
|  Here in So.Sac Comcast sucks too.Just started to play online shooter games and the lag and the pings are horrible. Can't wait until Surewest comes in my neighborhood with the fiber, going to drop Comcrap in a heartbeat.
What makes the lag and ping times so bad? If I got a better graphics card will that help the lag? Your help in ping will greatly be appreciated. | |
|
| fiberguy
My views are my own.
Premium
join:2005-05-20 | Re: [Connectivity] Sacramento, Ca - Any one else "lossy"? What makes you think Surewest is going to come into South Sacramento? You think they will compete head on with both Comcast and Frontier? | |
|
| | Gravy_Dave
join:2006-02-21
Sacramento, CA
| Re: [Connectivity] Sacramento, Ca - Any one else "lossy"? I think they will eventually. Fiber would be a hell of a lot better than Frontier (ihad). Or Comcrap (i have). People will drop those two like a ton of bricks. All I ever hear is complaints about Comcast.  | |
|
kuyaglen
@comcast.net
| Natomas/Arco Arena 95834
Will a better video card help lag? - No
I have not been able to play BF2 online for almost 3 weeks now, pings have been in the 20-2000ms range in a 30 second period. Though it seems that regular surfing seems improved a problem with an interface with a certain att hop, it looks like our ping problems are now within comcast's network:
Tracing route to la-5.aowc.propagation.net [64.182.132.15]
over a maximum of 30 hops:
1 43 ms 37 ms 149 ms 73.74.128.1
2 123 ms 34 ms 498 ms 73.74.128.1
3 59 ms 38 ms 25 ms 68.87.212.225
4 87 ms 111 ms * 68.87.212.22
5 14 ms 49 ms 65 ms 68.87.212.13
6 28 ms 21 ms 17 ms 12.127.33.45
7 100 ms 33 ms 313 ms tbr1-p010202.sffca.ip.att.net [12.123.13.158]
8 16 ms 62 ms 15 ms gbr2-a80s5.sffca.ip.att.net [12.123.12.18]
9 60 ms 76 ms 73 ms dcr1-so-3-0-0.sanfranciscosfo.savvis.net [192.205.32.110]
10 58 ms 22 ms 18 ms dcr2-so-5-0-0.SanFranciscosfo.savvis.net [204.70.192.150]
11 99 ms 68 ms 83 ms dcr1-so-2-0-0.LosAngeles.savvis.net [204.70.192.89]
12 33 ms 31 ms 54 ms bpr3-so-0-0-0.LosAngelesEquinix.savvis.net [208.172.44.106]
13 34 ms 67 ms 33 ms bpr4-as0-0.LosAngelesEquinix.savvis.net [208.174.196.2]
14 216 ms 229 ms 206 ms bbr02-ge-2-1.lax02.us.xeex.net [208.174.196.66]
15 143 ms 78 ms 94 ms unknown.xeex.net [216.152.255.250]
16 39 ms 114 ms 68 ms 66.34.192.12
17 93 ms 54 ms 133 ms la-5.aowc.propagation.net [64.182.132.15]
Trace complete. | |
|
|
FolsomG
@comcast.net | Re: [Connectivity] Sacramento, Ca - Any one else "lossy"? I`m in Folsom and gaming is IMPOSSIBLE!
I got a new modem today and still terrible!
This is bull I hate comcast and their TERRIBLE customer service. | |
|
Groovman72
@comcast.net
| Lossy, Laggy, Frustrated, and Searching for Options describes my household. South Watt / Almost to Rancho Cordova area. Sometimes the net is smooth, fast and responsive, but here it is on Tuesday night and I'm dropping packets left and right. Anyone know of alternatives? | |
|
| CalibanXV
join:2006-03-14
Sacramento, CA
| Re: [Connectivity] Sacramento, Ca - Any one else "lossy"? said by Groovman72 :
Lossy, Laggy, Frustrated, and Searching for Options describes my household. South Watt / Almost to Rancho Cordova area. Sometimes the net is smooth, fast and responsive, but here it is on Tuesday night and I'm dropping packets left and right. Anyone know of alternatives?
Same here, South Watt/almost Rancho Cordova area. I've been on the official Comcast forums complaining about my service. For me it all started on March 9th. Many others on a thread we have going have also come forth to say it started for them on March 9th.
I've had 2 techs come out one said I was fine and replaced the modem with a RCA DCM425C and another tech came by to relocate my cable outlet to another room. He said my signal was excellent from my house to the street box. Go figure.
I have been getting intermittent slow speeds and seriously high pings. I mainly use my HSI for gaming, BF2 and Planetside. I recently took a screenie of my ping hitting 18781 --- now that can't be good. I have several tracerts and ping logs documented showing how bad this service has gotten since March 9th.
Anyways, still trying to figure out what to do.
Good luck to all. | |
|
| |
fedup916
@csus.edu
| Re: [Connectivity] Sacramento, Ca - Any one else "lossy"? i had to check this forum from schol today since i couldnt get ANY connection at all this morning lol. At first i was hopeful that it's down cause they're working on fixing their problems, but that's probably just wishful thinking.
Laguna west gets 20Mbps? how much does that cost. I'm looking to move soon anywas lol | |
|
| |
angryuser
| Same here! I live in Rancho Cordova and so far three technicians have come in the last 3 weeks. I even changed my router. BF2 is simply not playable at this point.
I get pings up to 1500ms for www.yahoo.com for example. | |
|
| | |
fedup916
@csus.edu
| Re: [Connectivity] Sacramento, Ca - Any one else "lossy"? i love how they spend all this time/money sending techinicians out and paying for customer service reps to tell us to clear our cache and delete our cookies and replacing modems etc, instead of just upgrading their service. they offer 16 mbs servicein areas that have fiber, so they can do something when they actually want to. | |
|
| |
SacStatekid
@comcast.net
1 edit | Feeling the pain...here in the arden area, i had the techs come out here twice within a week, it worked ok for the last week, but now it's shot all to hell again. | |
|
fedup916
@csus.edu
| i had dsl and gaming was great, i wasnt getting 6 or 8 Mbps downloads on webpages (usually like 2.5-3), and i got (what i thought) was a great deal on comcast HSI. i was like 2-3x the speed for about half the price, why not?
well i just found out why not. now im signing up for dsl again. only thing that sucks is they make you sign a contract and pay for a modem again (even tho it's free after rebate)
UPloads were much faster on dsl too. you run an upload test and it shows 300-500 up, but if you try to transfer a file via AIM, you can see it start off like that and then pretty soon it's going at like 30-50. It's like they make it seem fast just for the tests.
i also switched from dish to cable at the same time as a part of their deal and one of my cable boxes freezes about 3 times a day, each time requiring me to pull ot the power cord and then wait 10 minutes for everything to update again. comcast is just garbage all around. My bill is $130 a month (WITH the discount) and this is the service I get, it's completely unacceptable. | |
|
acaurora
join:2004-10-01
Elk Grove, CA
| SureWest IS in South Sacramento. Or, more specifically, in Elk Grove, and even more specifically, they are servicing pretty much only Laguna West AND areas south of 99. As for the neighborhoods in between the two freeways, not that I know of. Oh how I wish for the days of 20Mbit/sec...*salivate* | |
|
fedup916
@csus.edu | PS, can you post a link to their official forums? thanks. | |
|
nizrulesall
join:2006-01-07
Folsom, CA | i have a tech coming over today...oh joy. I hate comcast. | |
|
| CalibanXV
join:2006-03-14
Sacramento, CA
| Re: [Connectivity] Sacramento, Ca - Any one else "lossy"? Well, hate to keep hearing others having similar problems. I had such bad connection last night at approx. 9:30p that I called Comcast in frustration after doing some tracerts and ping tests. The guy basically verified that I was doing horrible and scheduled a tech for Friday noon time. He said he would make notes to the tech to search outside the residence.
Here's hoping the tech is knowledgeable and will spend some time troubleshooting.
I'll update after hes done.
The Comcast Official Forums are located here
»www.comcast.net/help/
under the Help Forums - click on Connection.
Good luck to all | |
|
macrospect
All The Little Stuff
Premium
join:2005-08-25
Doylestown, PA | Theres nothing wrong here sir  | |
|
joekker
join:2002-04-26
Sacramento, CA | Zero connectivity here in Arcade/Arden area at present?!? Dunno but things have been pretty smooth lately. | |
|
|
pokesph
It Is Almost Fast
Premium
join:2001-06-25
Sacramento, CA
clubs:
·Comcast
| Re: [Connectivity] Sacramento, Ca - Any one else "lossy"?hmmm still some remaining issues out of Sacramento:
C:\WINDOWS\system32>tracert www.comcast.net
Tracing route to www.comcast.net [204.127.205.8]
over a maximum of 30 hops:
1 .1 ms .1 ms .1 ms . [192.168.2.1]
2 62 ms 8 ms 8 ms 73.74.8.1
3 8 ms * 33 ms 68.87.212.213
4 11 ms * 43 ms 68.87.212.9
5 14 ms 11 ms 11 ms 12.117.240.9
6 82 ms 75 ms 126 ms 12.123.12.49
7 74 ms 91 ms 83 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
8 131 ms 75 ms 84 ms tbr1-cl14.n54ny.ip.att.net [12.122.10.1]
9 74 ms 73 ms 71 ms ar1-p312.n54ny.ip.att.net [12.123.0.49]
10 75 ms 75 ms 75 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
11 93 ms 82 ms 132 ms 63.240.64.102
12 * * * Request timed out.
13 * * * Request timed out.
14 87 ms 75 ms 79 ms www.comcast.net [204.127.205.8]
Trace complete.
--
Webmaster Steve
- - - - - - - - - - - -
»ppnhosting.com
»sphenterprizes.com
»pokemonpalace.net | |
|
| | CalibanXV
join:2006-03-14
Sacramento, CA
| Re: [Connectivity] Sacramento, Ca - Any one else "lossy"? As of this moment its the worst I have seen it for me:
C:\Documents and Settings\TitanXV>date
The current date is: Thu 03/30/2006
Enter the new date: (mm-dd-yy)
C:\Documents and Settings\TitanXV>time
The current time is: 19:08:40.53
Enter the new time:
C:\Documents and Settings\TitanXV>tracert www.comcast.net
Tracing route to www.comcast.net [63.240.76.72]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.123.254
2 102 ms 148 ms 159 ms 73.75.192.1
3 621 ms 39 ms 30 ms 68.87.212.177
4 318 ms 215 ms 80 ms 68.87.212.22
5 80 ms 82 ms 122 ms 68.87.212.13
6 73 ms 56 ms 354 ms 12.127.33.45
7 370 ms 181 ms 222 ms tbr1-p010202.sffca.ip.att.net [12.123.13.158]
8 495 ms 342 ms 272 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
9 1422 ms 170 ms 154 ms tbr1-cl14.n54ny.ip.att.net [12.122.10.1]
10 763 ms 171 ms 91 ms ar1-p312.n54ny.ip.att.net [12.123.0.49]
11 300 ms 1425 ms 90 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
12 585 ms 242 ms 502 ms sccsbix12-1-6.attbi.com [63.240.64.50]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 189 ms 1732 ms 777 ms www.comcast.net [63.240.76.72]
Trace complete.
did a speed test and got 75/17 | |
|
|
test0407
@comcast.net
| If anyone noticed a significant improvement in their internet connection speed over the weekend, I know why. The fiberoptic cable that was vandalized in South Sacramento on March 9 was finally repaired. Come to find out, almost all of the Sacramento area traffic was being diverted through Folsom causing significant slowdowns, packet loss, and dropped connections (don't ask me how I found this out, but it's true, it came straight from the mouth of someone who works there).
It's great to know that Comcast cares so much about their customers that they lied to me for a whole month, while sending 6 repair techs, fielding around 100 telephone calls from me, and finally having their local network engineer personally call me. If they had just been up front with me about the problem, I would have patiently waited for a fix. Instead, they waste valuable time and resources (mine and theirs) giving me the runaround instead of telling me what's really going on.
But a whole month! Give me a break! Something that takes that long to fix, they should at least be honest with their customers. If I don't see a credit on my bill (not very likely), I will be making a telephone call to someone to see where my credit is for the period of March 9 to April 2.
If you have called them to report a connection problem at any point between March 9 and April 2, I suggest you do the same, even if it did work somewhat okay. They shouldn't be able to get away with this crap.
The $40 credit is a drop in the bucket compared to the time spent dealing with it, but it's just the principle of the matter...
Gaming, Vonage, and uploads all worked erratically between this time period, with heavy packet loss and dropped connections. | |
|
|
|
|
