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Forums » Are You Getting the Speed You Pay For? » Interesting idea but....
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Read the contract and watch out for Carlini! »
« It isn't "speed", it's "bandwidth".  
page: 1 · 2 · 3
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
reply to pahuser
Re: Interesting idea but....

I do believe that's the first time anyone's ever accused me of being a pushover when it comes to my expectations of residential broadband.

I may have to reconsider my position on refunds.

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to Jameson
said by Jameson See Profile :

Look, im not a big fan of sarcasm; Like i said, they better provied what im paying for or hell yes im going to call in every time my speeds drop below 100kbps of what im paying for. Its BS that people are getting screwed for their money, and to tell you the truth im sick of it.
You are paying for speeds "up to" the speed advertised. What part of that don't you understand?

I think it's incredible how home/residential users think that they can get SLA based speeds for starting at $12.95 a month up to about $42.00 a month.

If this were the case, I bet ever business in the world would stop purchasing T-1 T-3, and other large trunk links for internet.

If you expect and desire internet that doesn't drop below 100kbps of what you pay for, then you should give up and get off the internet.

Even corporate networks drop below that point at times during heavy use. Get real!

This is nothing more than election year politics. Come on! What ever happened to gay marriage?

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to JTRockville
I'd only pay $399.00 for that. Speak Easy has T-1 1.5 service for $399 a month. $299 if you want 384. But hey, you get that SLA..

This is no different than cell phones. When they were too expensive for everyone, people that had them, like me, had better service.

I really wish that broadband users would wake up and get a clue. Most of the bb users see what they WANT to see. Where does DSL state that the speeds advertised are guaranteed or what you will actually get? Anyone that uses DSL knows it's distance limited and speeds may vary on many factors. Cable modem service is the same thing. The speeds up "UP TO" speeds. So, please tell me where they are not advertising the speeds correctly? They are required to provide at least 256k to the end user by law to be broadband service.

I also wish that the DSL and cable companies would price service back up in the $80 range with $250.00 install fees so more people would jump off the net.

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to pahuser
You don't buy cable tv with "up to 100 channels".. you DO, however, purchase speeds "up to X"... if you look at where it really matters, it's actually 256 or best effort.

DSL is actually a little better about this. They sell speeds at 256kbps UP TO 1.5 (Going on SBC here) and 1.5m UP TO 3M.

So once again, here we are.. we see what we want to see, right? On the 1.5 to 3MB tier, I suppose you are going to hold them to the 3mb because that's what you see, right? Ok, in the case of selling at least 80% of the advertised speeds, they would only have to deliver AT LEAST 80% of the 1.5 tier since they are selling you 1.5mb UP TO the 3.0. This has NEVER been a shocker people..

Come on.. wake up and get real for once would you?

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to midconetcableuser
said by midconetcableuser :

i'm paying 29.95 a month for 8mb down and i'm getting 11mb down and 256 kb up ofcourse i have fiber to the yard and hub is only 100 feet from my house mobile home trailer trash with high speed internet.
Based on the assumptions of people around here, you should call the isp and offer to pay them more since you are getting mroe than you are supposed to.. lol


cork1958
Cork

join:2000-02-26
Fruitport, MI
·Verizon Online DSL
·Charter Pipeline

reply to pahuser
said by pahuser :

Before I rant, I do understand there may be times where speeds are perhaps a tad slower. I know why this happens, and can occasionally live with it. Having said that, I guarantee you this. If it becomes a problem, and I don't get the advertised speed, they will fix it. If it slows down, I guarantee you, I will call them again, and again, and again. I also guarantee you, that eventually, they will give me a refund (they've already done so). I can also guarantee you, that they will know I will switch to a provider that can give me adequate service, should their sub-par service continue.

So why do you select few get on some of these folks cases, accusing them of whining about it. You sound like a corporate crony. Good business practice is good business practice. Maybe they don't have to "guarantee anything" in their TOS. But I guarantee you this, if pathetic and continual sub-par service is what a company offers, then they cannot advertise speeds they cannot deliver, and they will not survive.
Man, you said it all right there. Of the replies I've read down to here, the whiners are the ones you're responding to. Or, at least the "holier than thou" attitude type people. If my service were to go down to 80% efficiency for a prolonged period, you better believe I'm calling and complaining also. I don't expect a guarantee on speeds, but dang well better be getting close to "advertised" (NOT guaranteed) speeds. Expecting anything less makes you a total fool and also means I have a bridge for sale that I bet I can con you into buying simply because you are total pushover who is afraid to speak up!!
--
Spread Free Opera. Fastest browser on Earth or in Cyberspace!!


noone

@sbcglobal.net

reply to ptrowski
»www.eprairie.com/redirect.asp?ur···ts%2Ecom
There are two errors in this chart. Someone who understand bits, bytes and the internet would spot this error right the way.
Forums » Are You Getting the Speed You Pay For?Read the contract and watch out for Carlini! »
« It isn't "speed", it's "bandwidth".  
page: 1 · 2 · 3


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