Ummmyea
@208.17.x.x
 from:
techjoe 
| reply to Jameson
Re: Interesting idea but....
please refer to the TOS where it says speed is gauranteed.
And if you find it, please post it here. |
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N10Cities
SILENCE I Keel You
Premium
join:2002-05-07
Roland, OK
clubs:
1 edit | said by Ummmyea :
please refer to the TOS where it says speed is gauranteed.
And if you find it, please post it here.
................. |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs: | Exactly. That's why refunds aren't appropriate.
If you want refunds, then get a connection with a guarantee. |
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crying morons
@bellsouth.net
from:
CrazyFingers
| reply to Ummmyea
It clearly states in most broadband TOS that it is a "BEST EFFORT" service. If you are too stupid to understand that, you DO NOT deserve to have broadband. Most companies do their best to provide you with the best possible speeds. If you would like a guaranteed bandwidth range and guaranteed 24/7 up time then you need to look at the ds1/ds3 arena. These are guaranteed lines and they cost what you would expect to pay for the service you will get from them. DSL/Cable/BPL- these services are made to be cheap- so don't b*tch when you don't get what your buddy gets who lives down the road. Granted if you have a line issue, it should be fixed. But just keep that in the back of your head a 1.544mb symmetric ds1 costs several hundred dollars a month most isps have 6.0mb asymmetric line for under 60 dollars. Think about that the next time you have something to whine about! |
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NY Tel
Premium
join:2004-04-09
Smithtown, NY
 ·VOIPo
| said by crying morons :
It clearly states in most broadband TOS that it is a "BEST EFFORT" service. If you are too stupid to understand that, you DO NOT deserve to have broadband. Most companies do their best to provide you with the best possible speeds. If you would like a guaranteed bandwidth range and guaranteed 24/7 up time then you need to look at the ds1/ds3 arena. These are guaranteed lines and they cost what you would expect to pay for the service you will get from them. DSL/Cable/BPL- these services are made to be cheap- so don't b*tch when you don't get what your buddy gets who lives down the road. Granted if you have a line issue, it should be fixed. But just keep that in the back of your head a 1.544mb symmetric ds1 costs several hundred dollars a month most isps have 6.0mb asymmetric line for under 60 dollars. Think about that the next time you have something to whine about!
You make an excellent point but how many times do you see someone post: "my 14.95 a month DSL line has been down and Verizon is making me lose 10 thousand dollars a day" or "Comcast caused me to lose my business because users can't get to my web site or my email is down etc..."
Lose my business? Then get a business grade circuit that has an SLA with 5 nines so that your livelihood is not based on a single point of failure.
But whine they do....  |
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Minister
join:2002-01-02
Fleeting | reply to JTRockville
Right-O! |
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs: | reply to JTRockville
Fact is no one does unless you want to pay a ridiculous amount a month. |
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Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
 ·Comcast
| reply to crying morons
said by crying morons :
It clearly states in most broadband TOS that it is a "BEST EFFORT" service. If you are too stupid to understand that, you DO NOT deserve to have broadband. Most companies do their best to provide you with the best possible speeds. If you would like a guaranteed bandwidth range and guaranteed 24/7 up time then you need to look at the ds1/ds3 arena. These are guaranteed lines and they cost what you would expect to pay for the service you will get from them. DSL/Cable/BPL- these services are made to be cheap- so don't b*tch when you don't get what your buddy gets who lives down the road. Granted if you have a line issue, it should be fixed. But just keep that in the back of your head a 1.544mb symmetric ds1 costs several hundred dollars a month most isps have 6.0mb asymmetric line for under 60 dollars. Think about that the next time you have something to whine about!
Actually all you need is a T1 with an SLA. No need for a ds1/ds3.
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YourIP.US - Quickly Locate Your IP! |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| reply to Ummmyea
said by Ummmyea :
please refer to the TOS where it says speed is gauranteed.
And if you find it, please post it here.
if you want guarantees, buy a connection with a SLA e.g. a T1 line.
--
You can never be too rich, too thin or have too much Bandwidth |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| reply to Rob
said by Rob :said by crying morons :
It clearly states in most broadband TOS that it is a "BEST EFFORT" service. If you are too stupid to understand that, you DO NOT deserve to have broadband. Most companies do their best to provide you with the best possible speeds. If you would like a guaranteed bandwidth range and guaranteed 24/7 up time then you need to look at the ds1/ds3 arena. These are guaranteed lines and they cost what you would expect to pay for the service you will get from them. DSL/Cable/BPL- these services are made to be cheap- so don't b*tch when you don't get what your buddy gets who lives down the road. Granted if you have a line issue, it should be fixed. But just keep that in the back of your head a 1.544mb symmetric ds1 costs several hundred dollars a month most isps have 6.0mb asymmetric line for under 60 dollars. Think about that the next time you have something to whine about!
Actually all you need is a T1 with an SLA. No need for a ds1/ds3. DS1 = T1, DS3 = T3. the acro's mean the same thing. theres a digital signal present for data.
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You can never be too rich, too thin or have too much Bandwidth |
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80 percent
@telus.net
| reply to crying morons
I think they should be forced to offer at least 80% of the speeds advertised 80% of the time on 100% of the network.. If they can't do that then it's false advertising... You can't put ridiculous statments in the TOS and say it is actually enforcable....
If a company is too cheap to upgrade a congested area (they claim it's not going to relieve the problem) I think it's a joke. when I worked for Cogeco, that's all the engineers would keep saying.. "If we add more upstream and downstream frequencies by splitting the nodes, all that bw will be saturated the same night.."
I found it pathetic that they thought this was an acceptable answer to the problem..(basically do nothing but throttle) If you can't offer 80% of the speed during peak times, then you have a poorly designed/run network..(the caps are too high) |
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avantare
Go Tribe
join:2000-02-16
Farmington, MI | reply to Rob
T-1's are Federally regulated for speed and up-time. I am also going to assume everything bigger is as well.
Chuck
--
Warner Music Group CEO Edgar Bronfman, Jr. "We're not greedy. We just want more money." |
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pahuser
@comcast.net
from:
Vvian Kalyss
| reply to dvd536
Before I rant, I do understand there may be times where speeds are perhaps a tad slower. I know why this happens, and can occasionally live with it. Having said that, I guarantee you this. If it becomes a problem, and I don't get the advertised speed, they will fix it. If it slows down, I guarantee you, I will call them again, and again, and again. I also guarantee you, that eventually, they will give me a refund (they've already done so). I can also guarantee you, that they will know I will switch to a provider that can give me adequate service, should their sub-par service continue.
So why do you select few get on some of these folks cases, accusing them of whining about it. You sound like a corporate crony. Good business practice is good business practice. Maybe they don't have to "guarantee anything" in their TOS. But I guarantee you this, if pathetic and continual sub-par service is what a company offers, then they cannot advertise speeds they cannot deliver, and they will not survive. |
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NY Tel
Premium
join:2004-04-09
Smithtown, NY
·VOIPo
| reply to 80 percent
said by 80 percent :
I think they should be forced to offer at least 80% of the speeds advertised 80% of the time on 100% of the network..
I found it pathetic that they thought this was an acceptable answer to the problem..(basically do nothing but throttle) If you can't offer 80% of the speed during peak times, then you have a poorly designed/run network..(the caps are too high)
Ahhhh perhaps yes but then the companies need to build the product using the bottoms up approach. Figure out the cost to engineer it, price it accordingly and then offer it in accordance with proper design.
This stuff does not just happen and get "productized" for free.
The problem is that people don't want to pay for quality. They want OC-192 bandwidth for 14.95 a month.
So your points are well taken but ALL of the carriers need to be careful of what the sell if they can't support it and make a decent margin on it to support it.
Am I alone in this view? |
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cork1958
Cork
join:2000-02-26
Fruitport, MI
 ·Verizon Online DSL
·Charter Pipeline
| reply to pahuser
said by pahuser :
Before I rant, I do understand there may be times where speeds are perhaps a tad slower. I know why this happens, and can occasionally live with it. Having said that, I guarantee you this. If it becomes a problem, and I don't get the advertised speed, they will fix it. If it slows down, I guarantee you, I will call them again, and again, and again. I also guarantee you, that eventually, they will give me a refund (they've already done so). I can also guarantee you, that they will know I will switch to a provider that can give me adequate service, should their sub-par service continue.
So why do you select few get on some of these folks cases, accusing them of whining about it. You sound like a corporate crony. Good business practice is good business practice. Maybe they don't have to "guarantee anything" in their TOS. But I guarantee you this, if pathetic and continual sub-par service is what a company offers, then they cannot advertise speeds they cannot deliver, and they will not survive.
Man, you said it all right there. Of the replies I've read down to here, the whiners are the ones you're responding to. Or, at least the "holier than thou" attitude type people. If my service were to go down to 80% efficiency for a prolonged period, you better believe I'm calling and complaining also. I don't expect a guarantee on speeds, but dang well better be getting close to "advertised" (NOT guaranteed) speeds. Expecting anything less makes you a total fool and also means I have a bridge for sale that I bet I can con you into buying simply because you are total pushover who is afraid to speak up!! 
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