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Forums » DSLExtreme Redirecting 404 Browsers » Easy answer:
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« Wonder how many winers actually made it past the headline to  
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Phylop
Premium
join:2002-11-17
Reston, VA

reply to Techman21
Re: Easy answer:

said by Techman21 See Profile :

Actually you would be surprised by how many Joe Blows call in about this problem. I work tech support for dialup service and get calls all the time relating to Page cannot be displayed.

Usually the culprits can be tracked down to crappy phones lines, crappy modem, or ta da...Norton Security. Then again I would deem IE unsafe myself, but that is issue is totally different.
If any of those issues are the cause for the 404s the "redirect" BS isn't going to be able to solve anything, thus won't reduce the number of calls. I think these idiots are just looking for more cash.


53059959
Temp banned from BBR more then anyone

join:2002-10-02
PwnZone

2 edits
reply to ylen131
heh

I can't help but chuckle at the n00bs that see error 404 and think there computer is being taken over by aliens or something

then call support for answers

Techman21

join:2005-04-14
Richmond, VA

reply to dvd536
Re: Easy answer:

Actually you would be surprised by how many Joe Blows call in about this problem. I work tech support for dialup service and get calls all the time relating to Page cannot be displayed.

Usually the culprits can be tracked down to crappy phones lines, crappy modem, or ta da...Norton Security. Then again I would deem IE unsafe myself, but that is issue is totally different.


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

reply to fiberguy
So everytime someone fat-fingers a URL they make money. Fsck'n lowlifes. oh yeah. i call my ISP everytime i get a page not found. uh huh uh huh.
-
its GREED plain and simple!
--
You can never be too rich, too thin or have too much Bandwidth

looseBits

join:2004-06-04
Arlington, TX


1 edit
reply to fiberguy
This doesn't make sense, you get a 404 when the server name is valid but the requested resource isn't there. If they are acutally redirecting in these cases, they must be inspecting HTTP packets for 404 error codes. If that's the case, changing your DNS server won't do a thing.

If they are redirecting when you do a lookup on a non-existant domain name, that's a different issue and switching DNS servers should fix the problem... but that isn't a 404.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
reply to oliphant
When my contract comes up for renewal, I'll have to re-evaluate it.

DSL-Extreme - why don't you offer another set of DNS servers i.e. one used by DHCP for your 'lookup' / 404 killer, and one for those that do not want it?


ylen131

join:2000-02-09
Canoga Park, CA

reply to oliphant
said by oliphant See Profile :

The ONLY thing that will stop this is them losing subscribers over it. Will you be the first to cancel over this?
i will be one of the first people to change if anything else comes up that can't easily be bypassed by using another isp dns address. Only reason i am saying this is i am on price guarantee for life so i would give that up if they started doing more changes that would be affect me


oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
reply to ylen131
The ONLY thing that will stop this is them losing subscribers over it. Will you be the first to cancel over this?
--
WAR HAS NEVER SOLVED ANYTHING, except ending slavery, facism, communism, Nazism....


oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA


1 edit
reply to pb5k
Delete any cookie changes the setting for that cookie. Just as if you delete the DSLR cookie I guess you have opted back in in to logging in to the site.

If it's that bad, wouldn't just using someone else's DNS get around this anyway?
--
WAR HAS NEVER SOLVED ANYTHING, except ending slavery, facism, communism, Nazism....


ylen131

join:2000-02-09
Canoga Park, CA

reply to fiberguy
yes i could use new dns and that's what i am doing using verizon dns. However when isp company starts doing this type of stuff it usually means that other stuff will happen. At this point i am not going to switch but being i am out of contract i will switch if anything else gets changed for the worse

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to ylen131
SO just use alternate DNS servers..

SBC, CA: 206.13.31.12
206.13.30.12
206.13.29.12
206.13.28.12

Qwest: 205.171.3.65
205.171.2.65

UofM: 128.101.101.101

If they are using DNS as the point of redrect, simply use other DNS servers out there.

If you have a hosting provider for webhosting, use their DNS servers..

There are pleanty of options.

What they are doing is 100% B.S. and should not be.. however, make a choice and switch DNS or switch providers. Maybe they will get the message. If you are using SBC already for the DSL line, simply call DSL and have them swith you to them as an ISP or grab another one of the providers in the list.


pb5k
more cowbell
Premium
join:2005-11-16
Glendale, AZ
reply to keyboard5684
I believe Doubleclick's opt out feature is temporary (as in delete the cookie and it automatically assumes you are "opt-in" again).


ylen131

join:2000-02-09
Canoga Park, CA

reply to Admj
said by Admj See Profile :

I sent in an e-mail asking What's going on with DSLextreme.com?

Here is their reply...

Hello,
This is just a feature that will allow to redirect you. There should be no
issue. If you have any questions please feel free to give us a call .

Thank you,

Herbert.H
support@dslextreme.com
DSL Technical Support: (866) 491-7221, 24 hours a day, 7 days a week.
Dial-Up Technical Support: (877) 714-7549, 24 hours a day, 7 days a week.
Billing & Orders: (800) 774-3379 6:00AM - 6:00PM Mon - Fri, 9:00AM - 4:00PM Sat,
closed Sun.
i see all of them singing the same tune

Admj

join:2001-01-17
Placentia, CA

 reply to TScheisskopf
I sent in an e-mail asking What's going on with DSLextreme.com?

Here is their reply...

Hello,
This is just a feature that will allow to redirect you. There should be no
issue. If you have any questions please feel free to give us a call .

Thank you,

Herbert.H
support@dslextreme.com
DSL Technical Support: (866) 491-7221, 24 hours a day, 7 days a week.
Dial-Up Technical Support: (877) 714-7549, 24 hours a day, 7 days a week.
Billing & Orders: (800) 774-3379 6:00AM - 6:00PM Mon - Fri, 9:00AM - 4:00PM Sat,
closed Sun.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME


1 edit
reply to ylen131
Hehe - I have my Firewall block all references to doubleclick

The last time this issue popped up was with Verisign, if I'm not mistaken, where they decided that it was in everyones best interest to hit a search engine instead of a 404 error, and redirected all 404 traffic.

George, Ari, there are tools such as Google toolbars, MSN toolbars, etc. Why do you need this redirect, and why did you not notify your subscribers?


ylen131

join:2000-02-09
Canoga Park, CA

reply to keyboard5684
said by keyboard5684 See Profile :

A little "proggy" called change your DNS servers to something other than what the ISP is giving out.

Or, use there opt out "feature".
opt out don't work, and i shouldn't have to use someone else dns address just to avoid this problem, sounds like this company going downhill fast

keyboard5684

join:2001-08-01
Youngsville, PA
reply to TScheisskopf
A little "proggy" called change your DNS servers to something other than what the ISP is giving out.

Or, use there opt out "feature".


ylen131

join:2000-02-09
Canoga Park, CA
reply to TScheisskopf
haven't happen to me yet, but if they start doing that and much more i may just jump to sbc. I was hopping that no changes would happen as result of dslx being sold but guess was wishful thinking


TScheisskopf
World News Trust

join:2005-02-13
Belvidere, NJ
A little proggy called "HostsMan". Kicks D-click's ass every time.
Forums » DSLExtreme Redirecting 404 Browsers« Wonder how many winers actually made it past the headline to  


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