Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » DSLExtreme Responds to 404 Redirect Complaints » People will still complain...
Search Topic:
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Post a:
Post a:
AuthorAll Replies


vpoko
Premium
join:2003-07-03
Jamaica Plain, MA

reply to oliphant
Re: People will still complain...

said by oliphant See Profile :

So have you evidently.
I never claimed I was above it


oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
reply to vpoko
So have you evidently.


vpoko
Premium
join:2003-07-03
Jamaica Plain, MA

reply to oliphant
said by oliphant See Profile :

Sorry for not jumping on the whining like a schoolgirl about taking 10 seconds to change DNS settings bandwagon.
That's OK, you seem to have found something else to whine about.


djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable


1 edit
reply to oliphant
They haven't "solved" anything. They're still trying to capitalize on mistyped URLs. People are still going to be reformatting windows looking for spyware that they don't have.

The issue never *affected* me to begin with since I think I have verizon's DNS servers plugged into my router. It's the sheer concept of DSLX instituting server-side spyware that turns my stomach. Giving people a backdoor pass to an old backup DNS server they haven't corrupted yet is hardly a resolution to the issue.

To say they "set this server up to solve the issue" is misleading. That DNS server has been there since I subscribed to the service. It used to be the recommened DNS #2 entry.

-- Rob
--
\\ROB - a part of the SCB local network


oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA

reply to nixen
If it gets busy they'll add more. What if a giant meteor destroys the data center. We can play ...what if... games all day long. Instead we should focus on what is currently going on.

I'm sure they're shocked by the backlash over this redirect thing, but they should be commended for the speed at which our complaints were addressed and the manner in which it was corrected which is the non-redirect DNS server availability should users wish to take the 10 seconds to change their DNS settings to this new IP.

I'm simply saying that we can continue to beat DSLx over the head for an issue that was resolved virtually the same day it came up, or we can be satisfied that DSLx listens to their subscribers and not continuing to punish them for doing so.

As for their incentive to continue being responsive...is us subscribers not jumping ship for the incumbents. They at DSLx know full well that the ONLY reason they're able to charge a premium for their service is for the service they provide. If they deteriorate into a typical whore ISP like Verizon or SBC, there is NO reason for us to continue paying the premium. George understands that, and certainly the parent company now understands this.
--
WAR HAS NEVER SOLVED ANYTHING, except ending slavery, facism, communism, Nazism....


nixen
Rockin' the Boxen
Premium
join:2002-10-04
Alexandria, VA
·Cox HSI
·Speakeasy

reply to oliphant
said by oliphant See Profile :

Sorry for not jumping on the whining like a schoolgirl about taking 10 seconds to change DNS settings bandwagon.
How bout for "not thinking ahead"?

It takes resources to run a DNS server. I'm that DSLX is professional enough of a firm that the IP address given is a virtual IP for at least a pair of servers (if not, what happens to their customers if that server goes belly-up?)

So, what happens when everybody hops off of their advertisement-supported DNS servers and hops onto and overwhelms the non-advertising supported ones? You think they're going to go out of their way to continue to size them to meet demand? What's their incentive to do so? Certainly not advertising partnership dollars.

-tom
--
"Some people have morals, standards and ideals about quality, but I'm an American: I couldn't care less." --Tony Pierce (paraphrased)


oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
reply to braynes
Sorry for not jumping on the whining like a schoolgirl about taking 10 seconds to change DNS settings bandwagon.
--
WAR HAS NEVER SOLVED ANYTHING, except ending slavery, facism, communism, Nazism....


braynes
Premium
join:2005-03-14
Waterville, ME
reply to oliphant
I gotta ask? did you fail out of bed this morning and hit your head?
Bruce
Forums » DSLExtreme Responds to 404 Redirect Complaints


Tuesday, 01-Dec 12:54:00 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.
page compression OFF
Most commented news this week
· [62] Baltimore To Ban Lazy Cable Installs
· [54] Broadband Killed The Game Console
· [38] Rural Carriers Quickly Embracing Fiber
· [37] Rogers Unveils The ISP Dream Model
· [33] AT&T Top Lobbyist Cicconi Has His Feelings Hurt
· [31] Charter Exits Chapter 11
· [26] Comcast Releasing Promised Usage Meter
· [24] Midcontinent Socked With Easement Lawsuit
· [16] Vivendi Agrees, Comcast/NBC Deal Soon
· [12] ACTA: Global Three Strikes
Most people now reading
· Heating - my dad gave me this advice... [Home Repair & Improvement]
· buying a one way ticket [General Questions]
· Windows 7 boot manager editing questions [Microsoft Help]
· Data Usage Meter Launched [Comcast HSI]
· Is Microsoft Technet ok to use for my family PC's? [Microsoft Help]
· [OOL] Youtube not loading [OptimumOnline]
· [Rant] called out sick! [Rants, Raves, and Praise]
· IMG 1.7 (IMG Updates and Discussion) [Verizon FIOS TV]
· Why Criminals (Hackers) Must Not Be Rewarded [Security]
· Considering Leaving Vonage, who should I Consider? [VOIP Tech Chat]