djrobx
join:2000-05-31
Valencia, CA
 ·PHONE POWER
 ·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
 ·RoadRunner Cable
1 edit | reply to oliphant
Re: People will still complain...
They haven't "solved" anything. They're still trying to capitalize on mistyped URLs. People are still going to be reformatting windows looking for spyware that they don't have.
The issue never *affected* me to begin with since I think I have verizon's DNS servers plugged into my router. It's the sheer concept of DSLX instituting server-side spyware that turns my stomach. Giving people a backdoor pass to an old backup DNS server they haven't corrupted yet is hardly a resolution to the issue.
To say they "set this server up to solve the issue" is misleading. That DNS server has been there since I subscribed to the service. It used to be the recommened DNS #2 entry.
-- Rob
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\\ROB - a part of the SCB local network |
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oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
| reply to nixen
If it gets busy they'll add more. What if a giant meteor destroys the data center. We can play ...what if... games all day long. Instead we should focus on what is currently going on.
I'm sure they're shocked by the backlash over this redirect thing, but they should be commended for the speed at which our complaints were addressed and the manner in which it was corrected which is the non-redirect DNS server availability should users wish to take the 10 seconds to change their DNS settings to this new IP.
I'm simply saying that we can continue to beat DSLx over the head for an issue that was resolved virtually the same day it came up, or we can be satisfied that DSLx listens to their subscribers and not continuing to punish them for doing so.
As for their incentive to continue being responsive...is us subscribers not jumping ship for the incumbents. They at DSLx know full well that the ONLY reason they're able to charge a premium for their service is for the service they provide. If they deteriorate into a typical whore ISP like Verizon or SBC, there is NO reason for us to continue paying the premium. George understands that, and certainly the parent company now understands this.
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WAR HAS NEVER SOLVED ANYTHING, except ending slavery, facism, communism, Nazism.... |
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nixen
Rockin' the Boxen
Premium
join:2002-10-04
Alexandria, VA
·Cox HSI
 ·Speakeasy
| reply to oliphant
said by oliphant  :Sorry for not jumping on the whining like a schoolgirl about taking 10 seconds to change DNS settings bandwagon. How bout for "not thinking ahead"?
It takes resources to run a DNS server. I'm that DSLX is professional enough of a firm that the IP address given is a virtual IP for at least a pair of servers (if not, what happens to their customers if that server goes belly-up?)
So, what happens when everybody hops off of their advertisement-supported DNS servers and hops onto and overwhelms the non-advertising supported ones? You think they're going to go out of their way to continue to size them to meet demand? What's their incentive to do so? Certainly not advertising partnership dollars.
-tom
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"Some people have morals, standards and ideals about quality, but I'm an American: I couldn't care less." --Tony Pierce (paraphrased) |
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