republican-creole
Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » DSLExtreme Responds to 404 Redirect Complaints » People will still complain...
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Post a:
Post a:

oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA

Re: People will still complain...

If it gets busy they'll add more. What if a giant meteor destroys the data center. We can play ...what if... games all day long. Instead we should focus on what is currently going on.

I'm sure they're shocked by the backlash over this redirect thing, but they should be commended for the speed at which our complaints were addressed and the manner in which it was corrected which is the non-redirect DNS server availability should users wish to take the 10 seconds to change their DNS settings to this new IP.

I'm simply saying that we can continue to beat DSLx over the head for an issue that was resolved virtually the same day it came up, or we can be satisfied that DSLx listens to their subscribers and not continuing to punish them for doing so.

As for their incentive to continue being responsive...is us subscribers not jumping ship for the incumbents. They at DSLx know full well that the ONLY reason they're able to charge a premium for their service is for the service they provide. If they deteriorate into a typical whore ISP like Verizon or SBC, there is NO reason for us to continue paying the premium. George understands that, and certainly the parent company now understands this.
--
WAR HAS NEVER SOLVED ANYTHING, except ending slavery, facism, communism, Nazism....

djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable


1 edit

Re: People will still complain...

They haven't "solved" anything. They're still trying to capitalize on mistyped URLs. People are still going to be reformatting windows looking for spyware that they don't have.

The issue never *affected* me to begin with since I think I have verizon's DNS servers plugged into my router. It's the sheer concept of DSLX instituting server-side spyware that turns my stomach. Giving people a backdoor pass to an old backup DNS server they haven't corrupted yet is hardly a resolution to the issue.

To say they "set this server up to solve the issue" is misleading. That DNS server has been there since I subscribed to the service. It used to be the recommened DNS #2 entry.

-- Rob
--
\\ROB - a part of the SCB local network
Forums » DSLExtreme Responds to 404 Redirect Complaints


Wednesday, 09-Dec 16:52:58 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.republican-creole
page compression OFF
Most commented news this week
· [197] Sprint Sued For Distracted Driving Death
· [96] AT&T Launching New 24 Mbps U-Verse Tier
· [81] 3G Network Test Says AT&T Is Tops
· [72] Mediacom Unveils 105 Mbps Pricing
· [66] Sprint Poised For A Turnaround?
· [59] WPA Cracker: Test WPA-PSK Networks In 20 Minutes
· [51] The Future Of Wi-Fi Is Bright
· [47] Site Leaks Yahoo, Verizon Fed Data Share Pricing
· [44] Microwaving Your Innards Is Not 'Extreme'
· [39] Verizon LTE: 5-12 Mbps Downstream
Most people now reading
· MicroSoft Discontinues Sale of Windows 7 Family Pack in US [Microsoft Help]
· Cross Server Dungeon Experience [World of Warcraft]
· Windows 7 boot manager editing questions [Microsoft Help]
· Adobe Flash Player version 10.0.42.34 [Security]
· Man Downloads Child Porn "Accidentally," Faces 20 Years [Security]
· [ Classes] ATTN Death Knights - Post your spec for critique! [World of Warcraft]
· Is sleeping similar to being dead? [General Questions]
· Heather's mouth taped shut!! [Spam, Scam and Phishbusters]
· Comcast refused to install 400' feet. [Comcast HSI]
· HoR, PoS and FoS [World of Warcraft]