Slickisme
join:2003-08-20
Sherman Oaks, CA
1 edit | reply to serialtoon
Re: interesting post made by dslextreme employee
Yep don't mess with the options or the loyal customers will be gone. Big companies sometimes think they know what's best but they don't always have a good feel for what the real deal should be. |
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serialtoon
join:2002-08-19
Long Beach, CA
| reply to deblin
said by deblin  :DSLX has been wonderful, but if they start messing with anything critical (e.g. removing static IP availability, going back to PPPoE, etc) I will probably jump ship along with a slew of others. I really, really hope IKANO doesn't screw DSLX up. It'd be sad to have to go back to SBC or some other ISP, given how great DSLX has been. I completly agree. Im sadened that you dsl techs dont get paid much for all your great tech support. All i can say is that i hope you put up the good fight and try and get all you can ( Larry H Parker maybe???) Ikono.....dont screw up a good thing. Otherwise say bye bye to my 50$/month payments... |
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deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE
| reply to ylen131
DSLX has been wonderful, but if they start messing with anything critical (e.g. removing static IP availability, going back to PPPoE, etc) I will probably jump ship along with a slew of others.
I really, really hope IKANO doesn't screw DSLX up. It'd be sad to have to go back to SBC or some other ISP, given how great DSLX has been.
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The question isn't "what are we going to do," the question is "what aren't we going to do?" - Ferris |
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ylen131
join:2000-02-09
Canoga Park, CA
| i am sure a lot of you didn't see this comment posted by someone that says they work as tech support for dslextreme
"A DSLX employee view
I think this thread is hilarious. I find it funny that it was linked on bluesnews. It's also ironic that I work at DSL extreme. We suspected that things were going to change once we found out we were bought out by Ikono. If they are getting money for doubleclicks, I can assure you we (DSLX employees)are not benefiting at all from this financially. Our motto still stands " Welcome to dslx, where the tech support isn't in India, but we get paid like we are". Seriously though, we are well below industry standard for what the average tech salaries is. I thought that being bought by a big corporation would increase our salaries. In Utah, Ikono pays their dial up techs almost twice as much as us. So far it looks like this acquisition will do nothing to change our crap salaries.
But I digress, what I originally meant to say is that the average tech you speak to @ DSLX, has no control over this kinda crap. The email response that someone posted earlier is what we were told, though some of us know what is really up. All Ikono wants is the DSLX brand. In a couple months, they'll probably can the entire lot of us and move the entire operation to Utah. Because It looks like all they want to do , is make money from us and not put a dime back in. Anyways, just my 2 cents. This is usually the last forum I'd post on, since I deal with customer's net problems all day. But I felt a different perspective was needed"
»A DSLX employee view |
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