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piersden

join:2005-10-31
Los Angeles, CA

 DSLExtreme Scraps Redirect Service

This is one of the few, if any, times that I have witnessed a company actually respond to its customers--quickly, affirmatively and, even more surprisingly, understood and respected customers' reactions and opinions. I think that DSL Extreme deserves the highest commendation for their decision to reverse their action and for admitting they made a mistake.

Kudos
to forum · permalink · · 2006-04-08 12:40:03 · Reply to this


envoid

join:2002-12-21
Duluth, GA		 Agree. I am very surprised to see a company actually listen AND respond to its customers, especially when it involves removing something that will generate money for the company.
to forum · permalink · · 2006-04-08 13:29:01 · Reply to this
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