dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
| reply to dcharding
Re: SSH fails - no connection
Hi Dave,
I checked in our system and see that you currently have the firewall set to medium. That setting blocks the common Microsoft ports. You may want to try to disable that to see if it makes a difference. You can do that through the My Account section of our website.
Thanks
--
George
General Manager
DSLExtreme
Will work for reviews.  |
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dcharding
join:2002-01-20
Victorville, CA
| George,
That may have been when I reset the firewall tool to try the previous suggestion. The suggestion was to enable it, wait, then disable it. What is not quite right, is I set it "Full", not medium. I then pinged it with no respones (as expected). I then reset it to "No Firewall". Waiting 1/2 hr between each. I was then able to ping. Never had it set to "Medium" Please check for my firewall status now, as I just confirmed that I am showing as "No Firewall".
BTW, this is on a static account with multiple IP's, I "assume" that the firewall settings are global to all IP's? |
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
| Hi Dave,
I checked the firewall status on your account and confirmed that it is turned off. I also checked in our router to confirm that everything was set properly there. Although everything was set properly while I was in there I went ahead and reset your account in our router.
Thanks
--
George
General Manager
DSLExtreme
Will work for reviews. |
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