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How do you like your updates served - with this poll I hope »
« How do you like your updates served to your Mother's System?  
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jbob
Reach Out and Touch Someone
Premium
join:2004-04-26
Little Rock, AR
·Comcast
·AT&T Southwest

reply to FoMoCo
Re: Strange nav pop up

This could be one of those times when your AV, in the past, has not been able to detect whatever you've got. Traditionally AV apps have been less capable of detecting Trojan type infections. When I first read this I was curious of the .tmp extension that showed being deleted. As Amy posted there is evidence that this could indeed be some sort of Trojan infection. It's possible that this has been on your computer for some time however your AV was either not capable of detecting it yet or perhaps you never did a full system scan for it to scan the file. I suppose what happened is that when you ran the new version of Windows Defender it scanned the file, which while it was being scanned by WD, your NAV then had a chance to scan it and now detected it.

It's possible NAV was updated and now was able to detect it or you're using a newer version of NAV that is better capable of detecting Trojan like activity.

One other thing is NAV typically uses a quarantine to store deleted files. You might check there of the NAV logs to see where the file might be. That is why it no longer showed in the tmp folder because it has been deleted from there.

Perhaps now is a good time to do a full system scan, all files, with NAV. I'd also download the free Ewido and A2 scnanners and give them a try as well. Might try some of the free online scans as well.
Forums » Up and Running » Security » SecurityHow do you like your updates served - with this poll I hope »
« How do you like your updates served to your Mother's System?  


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