llast08
join:2004-08-05
Boise, ID | reply to DracoFelis
Re: [Other] NuFone problem! Need another carrier ASAP!
Your arms must be tired.
»en.wikipedia.org/wiki/Air_quotes |
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DracoFelis
Premium
join:2003-06-15
| reply to druber
said by druber  :i somehow do doubt "jer-jer" has too many customers left (after being off the air for a week now? or is it more?) And the customers he does keep, are probably not going to "depend upon" his service, or keep large balances in their accounts. As such, he will probably be keeping "the small fry", after chasing off "the big boys" (that can't afford to have Nufone's level of uncertainty in their phone service). To put it mildly, any "trust" in his business is shot at this point.
I personally will probably "wait it out", because his service USED TO do what I wanted (mostly toll free incoming, at a fair price). And if his "status report" is accurate, those of us who didn't "port our numbers" already, may actually get back our DIDs in the next week or so.
But even if he pulls his business "back from the brink", I will not "depend upon" him for anything that is "mission critical" (i.e. only use him as a cheap provider, for those things I can afford "down time" with). And I'll also make sure I keep low "balances" in my account at all times (so that if he does just quit service, I won't lose a lot of money). And I suspect that many other Nufone customers will come to the same conclusion. So while he might retain some "bargain hunter" customers (assuming he actually comes back on line in the next week or two, like he is currently promising), he probably has already lost "the big accounts" that can't afford such "uncertainty" in their service. |
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druber
join:2000-04-11
Marlborough, MA | reply to llast08
ah, caffeine deficiency, i guess. i somehow do doubt "jer-jer" has too many customers left (after being off the air for a week now? or is it more?) |
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llast08
join:2004-08-05
Boise, ID | reply to lordkuri
I think it was just a joke... After all, none of us are Nufone customers any more! |
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druber
join:2000-04-11
Marlborough, MA | reply to voiplover
not sure why you responded the way you did. i am NOT a nufone customer. |
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voiplover
Premium
join:2004-05-28
Portsmouth, NH
 ·callwithus
·Axvoice
3 edits | reply to informpage
said by informpage :Just out of curiosity, can someone explain why anyone would be with this company? Nufone was offering what some subscriber wanted and in a price range that made it acceptable to them.
There is always a risk when buying from a reseller. 
said by druber :stupidity? stubbornness?  No need to be so hard on yourself. There are now many quality voip providers to switch to.  |
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druber
join:2000-04-11
Marlborough, MA | reply to informpage
stupidity? stubbornness? |
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informpage
Never Be Satisfied
join:2003-07-09
Forest Hills, NY | reply to lordkuri
Re: [Other] NuFone problem! Need another carrier ASAP!
Just out of curiosity, can someone explain why anyone would be with this company? |
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muppetmaster
join:2002-10-22
Barcelona
| reply to lordkuri
What is scary here, is how does a VoIP provider allow such things to get our of their hands?
From NuFone:
Apr.28.2006 We are finally gaining ground with this horrible situation. We have been notified that Toll-Free numbers will be coming back online in batches over the next week. We have been working hard to solve this outage but unfortunately much of the trouble, and the solution to it, has been very much out of our hands. We thank you for your patience and support. Expect more detailed announcements soon. |
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csudsu11
join:2004-05-28
Hackensack, NJ
| reply to lordkuri
From the website today:
We have been unable to restore services as we had hoped. We are continuing to work to restore full services, but circumstances beyond our control are slowing the process. Thank you for your patience and continued support.
Wahhhhhh, someone won't help Jeremy. Isn't it ironic. |
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muppetmaster
join:2002-10-22
Barcelona | reply to lordkuri
Now that is karma in action... |
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llast08
join:2004-08-05
Boise, ID | reply to sgarrand
So much for "daily updates". |
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sgarrand
Insert Witty Phrase Here
Premium
join:2000-04-13
West Brookfield, MA
·Callcentric
·VOIPo
·QuantumVoice
 ·Charter Pipeline
 ·1and1
1 edit | reply to lordkuri
said by »nufone.net/press/ :Apr.25.2006 - We realize many people rely on the telephone numbers that we provide, but unfortunately the situation is currently out of our control. We are currently working to resolve the issues with our provider and hope to have service restored soon. NuFone is committed to keeping our customers in the loop during this outage and we will provide daily updates with our progress. Thank you for your continued support during this difficult time. Apr.21.2006 - We are working very diligently to restore service to our Toll-Free and Michigan number services. We expect everything to be restored within a 48 to 72 hour period. We would like to apologize for this outage and once again want to thank everyone for standing behind us and offering assistance. Apr.21.2006 - Telesthetic has chosen to terminate our DID services before allowing us to properly migrate the network elements to our new carrier. A solution is in progress, but due to Telesthetic's lack of cooperation in this situation, your Toll-Free and Michigan DID services have been effected. Outbound calling has not been effected by this situation whatsoever. Unless Telesthetic elects to do the right thing and restore our services, your Toll-Free numbers will be down for a few hours if not most of the day although we hope it will be much shorter. As for Michigan DIDs, we currently have no other carrier that is capable of porting those numbers and Telesthetic has been completely uncooperative with providing us with recommendations on who we could turn to. If anyone has any suggestions, we more than welcome them. We will post updates on our website as we have more information to provide. Thank you for your continued support. Scott
--
FWD number 48043. Enjoying my QuantumVoice UNLIMITED RESIDENTIAL TOLL FREE NUMBER for an all inclusive $39.99! Gotta love VoIP! |
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voiplover
Premium
join:2004-05-28
Portsmouth, NH |  reply to dot_null
Has anyone had success with incoming or porting yet? |
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dot_null
Premium
join:2004-06-28
Kennesaw, GA
·Callcentric
·Comcast
·VoiceStick
 ·AT&T Southeast
| reply to lordkuri
Re: [Other] NuFone problem! Need another carrier ASAP!
quote:
Apr.19.2006 The situation with Telesthetic has been stabilized and all services are operating as expected. We have conference calls setup at 9 AM and 10 AM Eastern on April 19th, 2006 to finally iron out all of the details surrounding the business relationship between NuFone and Telsethetic. I regret the situation was forced to become yet another very public incident for NuFone, but actions needed to be taken to ensure our continued success. Once again all of us here at NuFone want to thank you for your support.
I found this on NuFone's press page: »nufone.net/press/ |
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RockyBB
Premium
join:2005-01-31
Longmont, CO
| reply to N9MD
said by N9MD :Or maybe I should just stick to doing colonoscopies!  ewwww! |
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N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric
| reply to voiplover
said by voiplover :Thanks. N9MD, if you don't mind, I'm going to keep a copy of the info that you posted. Of course, voiplover --- my pleasure.
said by RockyBB :This doesn't work if Telesthetic is buying from a primary carrier like MCI. In fact, checking Resp Org for Telestheic's main phone number shows it is controlled by ATL Communications. Points well taken, as always, Rocky. But, even if Telesthetic is not the RespOrg, one can get the name and phone number of the actual RespOrg and possibly have some leverage on contracting directly with them (or porting to another TF provider). ---[Or maybe I should just stick to doing colonoscopies!] |
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RockyBB
Premium
join:2005-01-31
Longmont, CO
| reply to N9MD
said by N9MD :If Telesthetic actually controls your number and NuPhone was simply an intermediary sales agent, you will have no problem keeping the number. But at least you will have a Telesthetic contact # to hopefully help to resolve your issues. Not so fast, doc. Let me do the diagnosis. This doesn't work if Telesthetic is buying from a primary carrier like MCI. In fact, checking Resp Org for Telestheic's main phone number shows it is controlled by ATL Communications. It also wouldn't work if Telesthetic doesn't want small accounts or has a high minimum monthly fee. Be careful and don't assume anything. |
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