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Talonn
Premium
join:2004-09-26
Lebanon, MO

ATM Loop Back Test

I have the 660 series modem and in the diagnostic I ran the ATM Loop Back Test and I always get the following result

"ATM Loopback Test Fail"

Is this normal...?

Thanks,
Chris


ToadisMcG
Boiingg Boiingg
Premium
join:2003-10-24
Harrisburg, PA
I'm not sure, but you have a router I would say yes it is normal. If no router, no it isn't.

Are you having any problems?
--
Um, maybe later?

Talonn
Premium
join:2004-09-26
Lebanon, MO
Yes, I am having problems and sprint is not helping much. I really doubt it is on my end.

ATM loop back test fails wether I have a router in use or direct to computer.

Also see post "Tech question about noise margin downstream"


ToadisMcG
Boiingg Boiingg
Premium
join:2003-10-24
Harrisburg, PA
Like I said in the other post, if you line capacity is at 100%, you have a line issue. Now why it would only happen sometimes I am not too sure, probably a special circuit that is only being used occasionally.

Ask tech to support to dispatch to "Verify local loop and check for special circuit interference."
--
Um, maybe later?

hazezilla

join:2006-02-19
reply to Talonn
You as a customer are not allowed to loop the redback.