montano
join:2001-04-29
Central Cali
1 edit | Is this the ViaTalk section now ?
Since SR got it's own tab, the majority of posts here are about ViaTalk 
What's the guidelines for a company getting it's own tab ? |
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voiplover
Premium
join:2004-05-28
Portsmouth, NH
 ·callwithus
·Axvoice
| They have to outsource CS to a non english speaking country. 
I don't think anyone wants anymore segregation, please.  |
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n1zuk
My wood is stacked
Premium
join:2001-10-24
South Burlington, VT
·Future Nine Corpor..
·ViaTalk
 ·Comcast
| reply to montano
If you want, we can talk about why Packet8 uses an inferior codec, how the "Unlocked" firmware really isn't unlocked, or that they still haven't delivered the CID w/name that everyone wants.
Will that make anyone feel better? 
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montano
join:2001-04-29
Central Cali | reply to montano
Now you guys are speaking my language |
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christcorp
Premium
join:2001-05-21
Cheyenne, WY
·Bresnan Online
·VOIPo
| reply to n1zuk
Yea, but that's not going to last for long. Packet8 is actively finishing up their caller ID w/name. Working good in beta. Suppose to be released in the next couple of weeks. "I Know, we've heard that before". Better than hearing nothing.
The g.711 codec is still a debatable issue. With a pristine connection, which I have, I really have not been able to tell the difference. I have however witnessed first hand many time where a person's call quality totally improved by having them switch FROM g.711 TO g.729.
And as far as the unlocked firmware goes, I guess it's just how you look at it. I believe that there is a difference between an "UNLOCKED FIRMWARE" and an "UNLOCKED ADAPTER". The current "unlocked" firmware IS UNLOCKED. It unlocked ALL OF the features of Packet8's current firmware. An Unlocked adapter on the other hand would be a firmware that makes the Packet8 adapter NEUTRAL for use with any other provider. Unlocked Packet8 firmware and a DIFFERENT FIRMWARE that Neutralizes the Packet adaper seems like a separate topic that could be started.
By the way, I've only started the response to this thread to see if any of the Packet8 stuff is something anyone wants to talk about. The forum has definately take a different twist since SunRocket and Vonage have been broken off. I pretty much hang out in the "ALL" catagorie anyway, but it's nice if in a rush to be able to not have to sift through all of SunRocket's problems and issues. Later... Mike.... |
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N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric
| reply to montano
said by montano  :...What's the guidelines for a company getting it's own tab ? I asked the that very question, privately. It seems that it is up to our "glorious leader" Justin -- said with respect --- to make that decision.
Although I was not particurarly in favor of the split, now that it is a fait accompli I would urge the creation of a separate ViaTalk thread. My rationale is that, since we longer need to search thru a long list of non-Vonage & non-SR titles, we continue to see a host of VT threads in the VOIP - Tech Chat. By removing VT from the VOIP - Tech Chat listing, it becomes easier to parse the general VOIP and lesser VOIP player posts (e.g., GizmoProject, Stanaphone, TalkDigits, FWD, etc.).
Justin --- consider, ponder, weigh, mull --- and then render your decision. |
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct
| Re: [OT] Off Topic for a second!
Facing the thread |
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stufried
Premium
join:2003-10-13
 ·Verizon BroadbandA..
| It is just the Andy Wharhool 15 minutes syndrome. Sun Rocket had it, Broadvoice had it, ATT had it, and Vonage had it. Someone will offering a new exciting deal next week and things will switch to them.
The dating is always great. Stay tuned in six months to see how the marriage is doing. It is a tough act to grow these companies, particularly when you built your core business on rock bottom pricing. If you spend the money, you will start leaking it. If you choose to tighten the reigns, everyone will call you a cheat.
I'm glad I don't own a VOIP business, not with customers like me. |
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n1zuk
My wood is stacked
Premium
join:2001-10-24
South Burlington, VT
·Future Nine Corpor..
·ViaTalk
·Comcast
| reply to n1zuk
Re: Is this the ViaTalk section now ?
said by n1zuk :If you want, we can talk about why Packet8 uses an inferior codec, how the "Unlocked" firmware really isn't unlocked, or that they still haven't delivered the CID w/name that everyone wants. Uhh, Mike....
It was a joke... 
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New to Forum Life? Click here and learn. |
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christcorp
Premium
join:2001-05-21
Cheyenne, WY
·Bresnan Online
·VOIPo
| I know dude. It's cool. W've know each other too long. No problem. I was actually hoping just to spark up a little debate. It has gotten nice and quiet since the "SunShine" club has been given their own section.
I default my page to "ALL" so it's pretty much as it was, you just don't have as many weenies, (Like me), commenting on how many posts SunRocket has and that the majority of them are issues and complaints.
The timing of your post was perfect considering I was going to post a new thread mentioning Packet8 hopefully going to role out Caler ID w/name in the next couple/few weeks. I was hoping one of our favority Packet8 bashers; Floshcannon, Hoover, Eddie, etc... would have made an entrace for a comment. Believe it or not, as long as it is kept civil, I think this provider loyalty and bashing is a very good thing. It's difficult on possible future customers trying to hash throught opinions, facts, and emothions, but it keeps the forums alive. I guess I've been watching TOO many episodes of "The Deadliest Catch". (God I love that show). I must be just trying to bait a response from some people. Later... Mike... |
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druber
join:2000-04-11
Marlborough, MA | hey mike, can i accuse you of being a P8 pumper now? huh? huh? can I??? |
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christcorp
Premium
join:2001-05-21
Cheyenne, WY
·Bresnan Online
·VOIPo
| No, probably not. When people are looking for advice on getting VOIP, depending on what they need, I still recommend different providers. I still recommend Viatalk, Nuvio, Vonagee, and yes Packet8. I did even recommend Broadvoice the other day because of a person's extensive need for overseas calls. (College exchange student)
I consider someone a pumper, like certain SunRocket folks, because they refuse to acknowledge that no one provider is the best choice for everyone. They believe that their provider is the one and only choice for any rational customer. In my opinion, that is what a pumper is.
When someone states something about Packet8 that is wrong, or if they are coming out with some new features or pricing, I will bring it up. That's just informative. I will also defend some other providers like Vonage, Nuvio, ATT and Viatalk against all the morons who buy strictly on price but believe that they should have just as good quality, service, and support and that ALL PROVIDERS ARE EQUAL.
I saw the smiley face so I'm sure you were just kidding, but I wanted some of the pumpers to know why they are dogged by others some times. There are a lot of good SunRocket customers out there. Just as there are some great customers for all providers. There isn't one provider out there that I have ever had any total disapproval for. I think all the providers have something good to offer customers. I just have major heartburn for the pumpers who believe that their provider is the only one that is worth anything. My bitch isn't against the provider but rather against some of those customers. Later... Mike.... |
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N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric
| reply to usa2k
Re: [OT] Off Topic for a second!
USA2K --- I'm going incognito. Do you think this disguise (mask and cape) will hide my true identity? |
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cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
| reply to montano
Re: Is this the ViaTalk section now ?
said by montano :Since SR got it's own tab, the majority of posts here are about ViaTalk What's the guidelines for a company getting it's own tab ? Asked and answered already. Basically, while ViaTalk has been popular lately, it just doesn't have the same thread volume overall as what Vonage and SunRocket have had.
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"What gives them the right to come in and do this?" she said. - Lady complaining that she was getting FIOS in her backyard. |
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georgepan
join:2005-05-09
Wesley Chapel, FL
| ...but that will just increase as Viatalk adds to their customer base. With their current prices they will be moving into the forefront of VOIP providers as far as number of customers with time alongside Vonage and SR. They probably should get their own thread as well. |
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snert
join:2006-04-28
Bellevue, WA | You mean all the people that ordered and, even after a week, have no notification if they'll actually ever get a phone from ViaTalk? |
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OrygunSunset
join:2006-04-25
Portland, OR
| said by snert :You mean all the people that ordered and, even after a week, have no notification if they'll actually ever get a phone from ViaTalk? There website states " Unlike our competitors, there will not be a 5-7 day wait from when you place your order to when you can start using your service.
In order to ensure your satisfaction with our product, we make an effort to have your broadband phone adapter shipped within 24 hours of your order being placed, usually the same day we receive your order."
»www.viatalk.com/broadband_phone_···ping.htm
Well six days and counting and my order was still not even processed, I cancelled my order while I could. Over-Promised, Under-delivered, I am sure that some people out there have had a great experience, just not me, Not even when I called to cancel, (did offer to "upgrade" to expedite it) this is a textbook example of a company that is just not prepared for growth.
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retsok
Premium
join:2006-03-23
USA
clubs:
| said by OrygunSunset :said by snert :You mean all the people that ordered and, even after a week, have no notification if they'll actually ever get a phone from ViaTalk? There website states " Unlike our competitors, there will not be a 5-7 day wait from when you place your order to when you can start using your service. In order to ensure your satisfaction with our product, we make an effort to have your broadband phone adapter shipped within 24 hours of your order being placed, usually the same day we receive your order." » www.viatalk.com/broadband_phone_···ping.htmWell six days and counting and my order was still not even processed, I cancelled my order while I could. Over-Promised, Under-delivered, I am sure that some people out there have had a great experience, just not me, Not even when I called to cancel, (did offer to "upgrade" to expedite it) this is a textbook example of a company that is just not prepared for growth.
Not to minimize your poor experience with VT, but, in all fairness, they did notify their customers that, due to the huge response to their recent sale, a 3-5 day additional delay in activation/shipping could be expected.
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You are being officially ignored, as opposed to being just plain old ignored. |
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cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
| reply to georgepan
said by georgepan :...but that will just increase as Viatalk adds to their customer base. With their current prices they will be moving into the forefront of VOIP providers as far as number of customers with time alongside Vonage and SR. They probably should get their own thread as well. Did you even read the post I linked too?
said by Macy :
"More providers could be moved into their own forums at a later date if the amount of topics justify the need but at this time, we have decided to start with these two forums.
That means that, if at some point down the road ViaTalk gets to the point where they have as many active threads as what Vonage and SunRocket have, then they could get their own forum. They just haven't gotten there yet.
A service having their own forum shouldn't be viewed as a popularity contest. You don't get a forum because you are popular, you get a forum because you get lots of posts. If all those posts start drowning out other posts and many people don't need to read them as they are provider specific, then they get their own forum. Having your own forum can be good, as it usually means that you have reached a large enough threshold of users. However it could also be viewed in a negative light if many of those posts are questions, problems, or complaints.
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"What gives them the right to come in and do this?" she said. - Lady complaining that she was getting FIOS in her backyard. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
 ·AT&T DSL Service
·ViaTalk
| said by cdru :said by georgepan :...but that will just increase as Viatalk adds to their customer base. With their current prices they will be moving into the forefront of VOIP providers as far as number of customers with time alongside Vonage and SR. They probably should get their own thread as well. Did you even read the post I linked too? said by Macy :
"More providers could be moved into their own forums at a later date if the amount of topics justify the need but at this time, we have decided to start with these two forums.
That means that, if at some point down the road ViaTalk gets to the point where they have as many active threads as what Vonage and SunRocket have, then they could get their own forum. They just haven't gotten there yet. A service having their own forum shouldn't be viewed as a popularity contest. You don't get a forum because you are popular, you get a forum because you get lots of posts. If all those posts start drowning out other posts and many people don't need to read them as they are provider specific, then they get their own forum. Having your own forum can be good, as it usually means that you have reached a large enough threshold of users. However it could also be viewed in a negative light if many of those posts are questions, problems, or complaints. Exactly cdru, I agree. It can be good and bad depending on how you look at it. It would be interesting to see the number of "good" vs "bad" posts Vonage and SR had to warrant their breakout, and the reasoning behind it.
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