timrek
join:2005-10-26
Reston, VA
| [TV] Verizon Cable Cards
Does anyone have a Verizon Cable card in the VA, Fairfax county area?
Two days in a row they sent a tech to swap my VCR for a Cable Card. On both days the tech said "I,m here to pick up your VCR". I said no....I want to swap it for a Cable Card. Both techs reply "What is a cable card and what does it do" ? Called customer service again and now they say they are on back order.
Now I am wondering if they were ever available, or they are not yet working with FIOS.
Don |
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nycdave
Premium,MVM
join:1999-11-16
Melville, NY
 ·Verizon FIOS
| CableCards are available and working with FiOS TV, but they probably are on backorder. Call up the FSC again and ask for a FiOS TV specialist who could verify your order...The field techs might be getting the wrong information on their service orders... |
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chrispix
join:2004-08-25
Rowlett, TX | reply to timrek
VCR? Just wondering if you mean DVR. Very different machines. Do similar things, but very different. |
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tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
 ·Comcast
| said by chrispix  :VCR? Just wondering if you mean DVR. Very different machines. Do similar things, but very different. That's probably what he meant, but if they would swap a VCR (cheap, antiquated device) for a registered cable card (expensive, useful, current tuning/control device) it would be a good deal 
Still I don't understand having to give up his DVR for a cable card, he gains the in set tuning, but loses the recording ability? |
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timrek
join:2005-10-26
Reston, VA
| reply to chrispix
Yes sorry, I meant DVR, and no, I do not need the recorder. I like the simplicity of all the features built in to the tv (ATSC, NTSC, QAM tuners and TV guide).
I am sure customer service knew that I wanted a Cable Card but that apparently got lost in their communication with the local installers (both days). It still seems strange that neither tech knew what a cable card is.
They are charging me only the rental fee for the Card ($2.95) until the DVR is replaced. I still have not heard that anyone in this area has a working Card.
Don |
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