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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [ViaTalk] syllable clipping
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My Viatalk Phone Service is Dead »
« [Packet8] Packet8 Down?  
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italkvt

join:2006-05-14
Plattsburgh, NY

 [ViaTalk] syllable clipping

I have a PAP2 set up with a static IP under the DMZ of a DI-524. I have run testmyvoip and have posted the link below:
»testyourvoip.com/details.html?id=J09IBK

Every now and then I get a clip syllable every couple of minutes? Any suggestions?


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
Clip syllable?
Do you mean you cannot hear the caller?

slow mo

join:2002-03-19
USA
reply to italkvt
I have a di524 also and it performs well in front of pap2, dvg1402 and inno gizmo. If you have v.C, use firmware 3.02, otherwise you should upgrade to the latest firmware.

Enable UPnP and gaming mode. It should work better for voip.

italkvt

join:2006-05-14
Plattsburgh, NY


1 edit
reply to ptrowski
Nope..Sorry should have clarified...When I'm talking to them they can hear my voice clip slightly every couple of minutes. Not so much as they can't understand me though. Sometimes the reverse will happen and the person I'm speaking to will clip but not that ofter. I will try to post a link that people can listen to if I can get the call record to work? Thanks

P.S. Already checked my router and UPnP and gaming mode were already enabled

italkvt

join:2006-05-14
Plattsburgh, NY

1 edit
reply to slow mo
"Enable UPnP and gaming mode. It should work better for voip". How do I do this?

slow mo

join:2002-03-19
USA

said by italkvt See Profile :

"Enable UPnP and gaming mode. It should work better for voip". How do I do this?
????

Well, if you have not already figured out they are in Tools tab then Misc. button on the left.


Nate425
Premium
join:2005-02-03
Charlottesville, VA
clubs:

reply to italkvt
Are there any other computers on the network the same time you are on the phone? I don't believe those routers have QoS, right? It may just be that every so often, your bandwidth will get used by some other application, and it'll make the voice sound choppy.

glassvial

join:2005-10-18
Henrietta, NY
Sounds like you need a broadband booster, like the Hawking HBB1.

italkvt

join:2006-05-14
Plattsburgh, NY
Don't think that would help because it happens even when my computer is not even on and/or not using the net

glassvial

join:2005-10-18
Henrietta, NY

What's your upstream on your ISP? If it's pathetic like most are, it's worth a shot. Pickup one at CompUSA (if you have one of those around) and you'll have 21 days to see if it fixes the problem or not. And if not, you may want to consider a router that has QoS, as (most) D-Link's don't.

guppy_fish
Premium
join:2003-12-09
Lakeland, FL
·Verizon FIOS

reply to italkvt
said by italkvt See Profile :

Don't think that would help because it happens even when my computer is not even on and/or not using the net
Is your phone a cordless? , they don't play nice with wireless routers .. or maybe your neighbors leaching your wireless, a little BT while your chatting on the phone

ctylor

join:2006-03-15
Vancouver, BC

reply to italkvt
it probably is just perfectly naturally jitter and the only main setting to handle it is your jitter buffer setting

It looks like you already have a great connection, with 4.4 on both legs of the test call to Boston, so your hardware is probably set up as optimally as it can be

italkvt

join:2006-05-14
Plattsburgh, NY
Packet Discards 0.02 3.2%
Could the packet discards be causing the problem? If so can I increase the buffer? Also I have a Panasonic KX-TG5422 5.2 Gigahertz phone and my network is secured by mac filtering and static ip's. Thanks

guppy_fish
Premium
join:2003-12-09
Lakeland, FL
·Verizon FIOS

said by italkvt See Profile :

Also I have a Panasonic KX-TG5422 5.2 Gigahertz phone and my network is secured by mac filtering and static ip's. Thanks
The 5 ghz phones only use the frequency in one direction and still use 2.4 in the other, or so I have read .. so they still can have interference with the router

italkvt

join:2006-05-14
Plattsburgh, NY

Not so...the older ones did but not the new ones Also I have the wireless part of my router shut off Back to the drawing board...


tommy13v
Premium
join:2002-02-15
Glenville NY
reply to italkvt
Change the rtp packet size in the adapter from .030 to .020 and that should help the problem.

On the "SIP" tab of the Advanced Admin page, the "RTP packet size" is shown.

italkvt

join:2006-05-14
Plattsburgh, NY

said by tommy13v See Profile :

Change the rtp packet size in the adapter from .030 to .020 and that should help the problem.

On the "SIP" tab of the Advanced Admin page, the "RTP packet size" is shown.
Tried that with no luck Guess I'm just going to have to live with it


pdxbuysell3

join:2006-04-25
Wilsonville, OR
reply to italkvt
Kinda unrelated. But I also have a DI-524. Is there some place where I can find info on what tweaks I need to do to make it work well with ViaTalk
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech ChatMy Viatalk Phone Service is Dead »
« [Packet8] Packet8 Down?  


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