Ron_Hermione
join:2006-05-11
Pioneer, TN
 ·AT&T Southeast
| reply to blahdeblah
Re: Glad t hear from another satisfied customer.
You sure gave several points to ponder and I concede the point that perhaps I was overly harsh about some points. I think that one reason unions have a bad rap is because of union executives abusing the system and living "high on the hog" at the expense of dues paying members. Another reason, from personal experience: management too often controls the unions. A few years back I worked at Kroger and when management said jump, the union was ready to ask how high. I was the victim of "dirty pool" by a vindictive manager who had a vendetta against me for reasons that were unknown to me then and still are ten years later. As a result, I was demoted from cashier to courtesy clerk and the union did NOTHING to help me, so as a result of the bad taste that experience left in my mouth, I don't have much use for unions. The employees I was mainly referring to were billing, which were about the most useless bunch of idiots I have ever had the misfortune of having to work with. As far as employees being dedicated to their jobs and doing the best jobs they know how, you are right: the majority of you are, but a few bad apples spoil the whole barrel, unfortunately. What about all the installer appointments cancelled for no discernible reason? There were lots and lots of them, and almost all of them were correctly scheduled using published company policy, yet there were a lot of cancellations: I know because I worked the project for several months that tracked appointment cancellations and hopefully the installers improperly cancelling appointments were pinpointed and dealt with. Your right about most management types: they don't have a clue about the jobs that they are supposed to be managing, which is why a top-down management philosophy is bad for all concerned. The competent employees capable of management work their way up: the cream always rises to the top. You are certainly correct about the discriminatory nature of ADSL rollout, which is why I never held much hope that I would ever have it. As for Client Logic: I miss the people I worked with, but I'll never miss Client Logic. Client Logic seems to have fallen on hard times and I guess I really shouldn't say more. |
