 bluemax1
join:2006-03-18 Holyoke, MA
| reply to bluemax1 Re: My Viatalk Phone Service is Dead
Well I started the thread so I'll update my experiece. My service remained down for about 2 hours then returned. The problem WAS NOT on my end. I had opened a ticket which triggered an email asking what phone agapter I had. In my reply I informed Viatalk that my service had returned and never recieved any reply as to why it was down.I'll stick by my original message because I still believe I'm getting what I paid for, now is it good enough the jury is still out, is it as reliable as my old Ma Bell Phone...No Way!! not at this point. |
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  redshift Premium join:2004-03-23 Beverly Hills, CA
| What you have to remember is that the phone line is just that, a phone line. VOIP relies on not only your internet provider, but also your VSP. So that's already one extra party in the mix. Therefore if any one of the two has a problem, (which is 2X more likely then your phone) then you're going to have downtime. If you really want less risk of downtime but like voip why not try a digital phone provider like your ISP (if they offer it). At least then again you only have one company providing your internet and VSP, so less risk of downtime.
Finally just because you went down but your internet was fine it still doesn't mean it was on their end. It could have something to do with your ATA not registering properlly. -- "So this is how liberty dies. With thunderous applause." |
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  The Beer I Love It When A Plan Comes Together Premium join:2001-07-24 Omaha, NE clubs: | reply to bluemax1 Did you reboot the piston return valve? Check the muffler bearings? How about the blinker fluid? |
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  Medic63
join:2004-02-15 Butler, PA | Go play with your dipstick, The Beer |
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  The Beer I Love It When A Plan Comes Together Premium join:2001-07-24 Omaha, NE clubs:
·ViaTalk
| Sorry if I had a dollar for everytime my VOIP had been down for a hour in the past 4 years I could easily pay for a year of ViaTalk  |
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 djheimb
join:2006-06-08 Elk Grove Village, IL | Keep the jibber jabber out of this thread. 
Nice avatar lol. |
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