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Alpha_Tay
join:2003-04-30
Malaysia | Re: In Penang - PenangFon or Streamyx ? penangfon was not that great, visit forum.lowyat.net
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CatEyes
Evga
Premium
join:2003-03-10
IG,PG,MY | Re: In Penang - PenangFon or Streamyx ? recent post there saying it's getting more reliable and better
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Penang PC Price listing: WWW.PC1STOP.NET | |
| | shawkee
join:2006-06-20
Mastic, NY
3 edits | Re: In Penang - PenangFon or Streamyx ? I had very bad experience with their management team. During the hard time when the network was not stable, i filed complaints. But the so-call "CEO" challanged me to terminate the line as that was the best they can do. If you have time, you can visit here (»groups.yahoo.com/group/pjerejak/···e/39?l=1) Very long mail. I agree people needs time to improve, but i would never tolerate if the provider has the kind of attitude that "if you stay with us, accept what we can provide and keep quiet". If so, take out the complaint form from their web site.
Another bad experience, due to some special requirements, our internet backbone is monopolized by PenangFON. As i need the internet to work, i have no choice but i resubmit the application on Apr 26. Since then, when i called to check the status, they gave thousand of non-sense reasons to keep me out(like the application is sent to KL for review, etc). I received a call on June 19 from PenangFON that they rejected my application, with reason "they do not accept applications which terminates within the same year on the same permises". I asked the person to mail me the rejection notice, but the guys said NO and quickly hang up the call (what a professional provider??). In the other hand, this is in conflict with what they have offered in the mail (as posted earlier in the link, under .
From my investigation (as documented clearly in the post), PenangFON 2MB is even slower than StremayX 512kB, and the "CEO" even agree to this fact. The 2MB is only true if both parties are within the same network, meaning PenagFON user to PenangFON user(best effort also). Ask yourself, how many PenangFON users do you think they have (vs StreamyX users)? And their network has no peering with TM. All network traffics actually go to Japan (they peer with NTT Docomo) and come back to Malaysia. But that does not mean their Japan network traffic is good. I have BF2 connects to Japan EA server and get kicked out because of high ping count (>500 pings). I am surviving now without internet, but i wun give them easy life. I will continue my complaint to various government agencies. I will not and never resubmit my application to PenangFON, never again.
Try to find if you see any single word of "sorry" from the company in the email, then you will know how "good" their customer service is. | |
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RotiBoi
@60.51.x.x | Re: In Penang - PenangFon or Streamyx ? LOL....
"Hans" | |
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REVERSI
@218.111.x.x | Re: In Penang - PenangFon or Streamyx ? ALL ISP exists only to have our money...... MONEY revolve around the world.....
there is definitely no ideal ISP... | |
| | | | | shawkee
join:2006-06-20
Mastic, NY
1 edit | Re: In Penang - PenangFon or Streamyx ? Hi All,
Just a quick update. Very sad, in less than 24 hours, around 12:02pm today, I received an anonymous "cursing" call, with all kinds of dirty words. So, I lodged a police report just now, worrying on my family safety. The inspector in-charged call up and confirmed that the phone owner is from a company in Belissa Row, Pulau Tikus, providing broadband service. I believe the inspector has given enough warning to him not to disturb me. At the same time, the inspector also mentioned that the guy wants to lodge another police report against me. I am interested to know what have i done wrong? Complaining too much? Is that a crime?
You guys feel that this company is very professional? I know the operation people all station in Mayang Mall office. They told me before that only high position managers are sitting in Belissa Row office. I can guess who that guy is, so can you all.
Before that, i would like express this loudly. All the while, when i talked and discussed anything with the operational people in PenangFON, they are all very polite and patiently listen to my problems, except this "CEO". So, don't take my words that PenangFON as a whole is bad, but this so-called "CEO".
*sign*.....malaysian way®.... Luckily the inspector is very helpful. He asked me to call him back if anything happen to me....
Or maybe, i should stop commenting now, else i am in deep life threatening situation | |
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echeo
@60.51.x.x
| Re: In Penang - PenangFon or Streamyx ? Sorry to hear that this matter happen on your place.
But I just wodering whether other subscribers at your apartment are makig this complaint as well.
I read the long email in the yahoo. Noticed that you have CC to all relevant parties and the YB also. I don't think this guy will react to this matter as he is lookikng to his urgent stuff only (no time for small issue) !!
The CEO should have solve this matter professionaly. | |
| | | | | | | shawkee
join:2006-06-20
Mastic, NY
| Re: In Penang - PenangFon or Streamyx ? yes, we do have a lot complaint to the company on the slow broadband service. But due to the job needs, a lot of us could not drop the package. I was the one "kek khi(hokkien" or "challanged" by them and i could not take it, thus i terminate. Now, whenever i got call, i either dialup, or if it is too slow to support, i have to rush back to the factory i work for (yes, i am 24x7 oncall).
CEO?? What is the new defination? | |
| | | | | | | | pmpymn
join:2006-06-21
11900
| Re: In Penang - PenangFon or Streamyx ? PenangFON use to have problem but since 3 months ago, their speed is better then streamyx and I have no problem using it.
It seem, that this guy shawkee must be pissing people off only people would make police report against him and scold him. It takes 2 to make noise.
My experience of using PenangFON is good, if you do not believe me, ask any existing user, not nonsensce user like shawkee. He did a survey on my condo, Alpine Tower but majority of the users do not agree with him. So now he pissed off making a fool out of himself. | |
| | | | | | | | | | | | | | | | | | | pmpymn
join:2006-06-21
11900
| Re: In Penang - PenangFon or Streamyx ? He is the trouble maker in my condo and that why I highlight what he has done. If I send you any test, you can always say that it was fabricated. Most of the Condo they service like my condo, managements are given a line. If you do not believe, you can take your notebook as test it out there.
I am not associated to PenangFON but I am a PenangFON user.
What I am requesting all other user is to test it themself, after all the test is free and within their own condo. | |
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bixantine
Hyelbaine
Premium
join:2003-03-05
Malaysia
clubs:
| said by XEQtor  : shawkee , I will make sure all my Penang friends get to visit yr URL(s), including this thread, and decide for themselves, before they make any decisions. Thank you for the heads up!XEQ. heh...i guess some things never change at all eh XEQtor  kekekeke
Cheers!!! 
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==Ne tournez pas le dos à moi, je ne sera pas igno== Hyelbaine == Lokee == The Blue Pill | |
| | | | | | | | | | shawkee
join:2006-06-20
Mastic, NY
| Re: In Penang - PenangFon or Streamyx ? Thanks all. Maybe i should stop talking now. Instead of worrying my family threats, i am now worry about lawyer letters(just received a mail). Let the facts surface by themselves. As i said, the decision is up to you all, i am just sharing my experience. And again, like i mentioned above, i am not saying their product is bad until cannot be used, i am just not satisfy with their customer service attitude. My main objective is constructively "force" them to improve, 'cos it carries the word "Penang"!! | |
| | | | | | | | | | pmpymn
join:2006-06-21
11900 | Re: In Penang - PenangFon or Streamyx ? ....if you are not wrong, why worry about lawyer letter unless you must have done something very wrong until some people report you to police and issue you legal letter. | |
| | | | | | | | | | shawkee
join:2006-06-20
Mastic, NY
| Re: In Penang - PenangFon or Streamyx ? Thank you for your comments. At the same time, i am not interested at all who you are, but just wonder if PenangFON is the best for you, why didn't you express that in the forum we have for our condo? Why only now? And as the forum is private, not all people can visit it. I can quote few of the statements i have put into the forum when i shared my experience. They read as below:
"If you feel that PenangFON is good for you, you should continue with PenangFON."
"So, if you think you are happy user like XXXX is, please ignore me and continue. It does not make sense to switch also."
Am i trying to forcing people out? I am just sharing my experience. Is that wrong? | |
| | | | | | | | | | pmpymn
join:2006-06-21
11900
| Re: In Penang - PenangFon or Streamyx ? well, in our condo private forums somebody has already told you that we are not interested to switch and we are happy with PenangFON when you are asking. Since he (you know who) already said so, I do not want to repeat.
Come to think of the things that you have done eg. promoting other ISP in our condo, I am now suspecting that you are working with another provider as the person going around smearing PenangFON service and trying to get other ISP for your own profit. | |
| | | | | | | | | | athlon 11
join:2003-01-15
31400
| said by shawkee :Thanks all. Maybe i should stop talking now. Instead of worrying my family threats, i am now worry about lawyer letters(just received a mail). Let the facts surface by themselves. As i said, the decision is up to you all, i am just sharing my experience. And again, like i mentioned above, i am not saying their product is bad until cannot be used, i am just not satisfy with their customer service attitude. My main objective is constructively "force" them to improve, 'cos it carries the word "Penang"!! penangfon wants to use lawyer letter to force a unstatisfied custumer shut up?that is too much!!!! | |
| | | | | | | | | | pmpymn
join:2006-06-21
11900 | Re: In Penang - PenangFon or Streamyx ? I do not think any lawyer can shut anyone if the person has done thing legally. If you say something not true, then people can take legal action you. If you do not why worry. | |
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XEQtor
Wanna See My 8 Boobies?
join:2003-02-20
52100
 ·Streamyx
| Re: In Penang - PenangFon or Streamyx ? Lawyers do things for money, err, I mean, for a fee. When they send out letters, they may not only charge their clients for the postage but even 'time and material'. Ofcourse they're only too happy to help out their clients.
And I've heard this RIAA sending lawyer's letter to grannies who dont even own a PC for sharing music over the Internet...
shawkee , had it been me, if I had as much info abt my police report as you, I'll aggressively persue my police report to it's utmost completion, vis-a-vis this lawyer's letter (altho I know not what yr letter entails).
Bix: we try to help speak up for the little guys... and we always encourage everyone to make informed decisions. And personal attacks in this forum, I no like.
XEQ. | |
| | | | | | | | | | pmpymn
join:2006-06-21
11900
| Re: In Penang - PenangFon or Streamyx ? XEQtor, why not you contact PenangFON and help your good friend Shawkee mediate his problem with them. Shoot out in this forum is not creditable. There are proper channel to discuss like CFM, »www.cfm.org.my/..When there is a dispute, if all information come from one side is always bias. These false information pass on in this manner is what I NO Like.
TMnut is Monopoly in Malaysia, when there are new small providers coming all out to service us; some conspiracy to shut them down is the worst of all especially ShawKee trying very hard to push Streamyx into our Condo to replace PenangFON. Do you know what he has done? Try contact any of the Alpine Tower’s resident, they will tell you the real story if you do not trust me. Talk to them and you will find out the truth.
I agreed with you to protect little guy but if the little guy is backed by TMnut, do you think this little guy is a real little guy. That is why there is a lawyer involvement.
Our condo was service by other ISP before PenangFON, the previous ISP give up and PenangFON was invited to service our Condo. I agreed when at first there are some teething problems and it has been very good since 3-4 months ago. They can potentially break TMNut monopoly. I believe TMnut finding this is a real threat, hence using Shawkee to kill competitor in bad mouthing them is which what I cannot stand.
TMnut cannot provide us the service because we are using Time Telecom via HICOM.
So TMnut asking Shawkee to get support and kill PenangFON so that they can be Monopolized again. In fact, there is one resident telling Shawkee that it should be optional where we can still Enjoy PenangFON while if he wants TMnut to come in.
Ask any Alpine Resident if Shawkee did send email asking everybody to switch to TMNut and also telling people the real reason he reapply PenangFON is to give them problem? In fact most people like Me Ignore his email. That why he complains I did not respond to his email in our private forums because we do not support him.
This is in fact, Shawkee(TMnut) Vs PenangFON.
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Zaiddin
@58.140.x.x
| Re: In Penang - PenangFon or Streamyx ? TM Net is large enough company to stand by itself I doubt they need Shawkee to push for Streamyx. What is couple more customers to them?
What is it with all these personal attacks pmpymn? Perhaps you're a PenangFON staff that is trying discredit anybody from telling about their bad experience with PenangFON. I admit I do not know anything about PenangFON. As jambalaya013 & XEQtor says, please provide data to support your claim.
Everyone is entitled to their own opinion that is what a public forum is about, there is no need to get personal at anyone.
Zaiddin | |
| | | | | | | | | | pmpymn
join:2006-06-21
11900
| Re: In Penang - PenangFon or Streamyx ? well...somebody attack me first and like yourself accusing me of being PenangFon staff , so like I said, test out and do not take any word from anybody because this information here is not creditable. I must admit that I personal problem with my neighbor,Shawkee because he has his own agenda and I do not like to see this happen in my Condo!
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| | | | | | | | | | pmpymn
join:2006-06-21
11900 | Zaiddin, your are posting this annoymous, you could be even TMnut staff! | |
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Zaiddin
@222.237.x.x
 from:
XEQtor
| Re: In Penang - PenangFon or Streamyx ? I do not at any time work with TM Net. I also never heard of PenangFON until this thread started so I am also interested in hearing about it, I am not a member of DSLR but I do occasionally browse through here, I sure am there are others who does the same.
But you now admit you have a personal problem with ShawKee. Is that why you join DSLR? Just to launch personal attacks against him? I do not know who ShawKee quite frankly nor do I care about it, but I do see him showing his proof of his experience using PenangFON with his email logs, I have yet to see you show any proof after your relentless defence of PenangFON. The OP also asked you to show some data supporting your claims, you have yet to do so.
I have nothing against PenangFON. I am sure no ISP is perfect, some will have bad experience whether it is national ISP or smaller ISP. Now that he showed his experience with PenangFON through email log, you then say its good and he is "nonsensce user" then later on claim he is "trouble maker", now you say you have "personal problem" with him and so on...
I do not know what it is about with claims lawyer involvement, phone threats, police case and so on. This thread is asking about whether PenangFON is good or not. ShawKee says no, he showed his proof, you said yes it is good and straight attack him. I do not know nor do I wish to know about your issues with him I am sure others in this forum does not wish to know either.
So, can you please show some data to support your claims it is currently good. I have nothing against you, I would also rather not see this OP thread about PenangFON becoming a bashing and trolling ground either.
Zaiddin | |
| | | | | | | | | | pmpymn
join:2006-06-21
11900 | Re: In Penang - PenangFon or Streamyx ? What data do you specifically wanted?
I have no problem perform a test on their network?
Let me know what proof you want or do you want to come to my house to see it for yourself? | |
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Zaiddin
@210.123.x.x
| Thanks for the link. LOL there is no need for me to visit you.
What is proof I was asking? Well, what I wanted to see is quite simple, show couple results of speedtests download & upload from eg DSLR, testmy.net or anywhere and post it here. Also download a large file eg Linux distro or anything from overseas and show the screenshot of the speed you're getting. There is no need to download the whole thing, just take a screenshot when your download speed stabilized. I would also like to see the ping results you're getting from eg yahoo/google. I am sure this will be quite enough to show how PenangFON currently is.
Zaiddin | |
| | | | | | | | | | shawkee
join:2006-06-20
Mastic, NY
| Re: In Penang - PenangFon or Streamyx ? Hi All,
As advised by my lawyer, i should stop all these comments for the time being, until he finishes analyzing if i am safe to continue to voice up. This actually incurred potential unnecessary expenses for myself...:(
To clear myself up, I am not working with TM or which ever ISP. As i mentioned in my earlier threads before, that i am a IT 24x7 support personnel. I need the broadband to work. That is the main reason why i bring in alternative ISP to my apartment. This is for my own survival. No job, no $$$. I did mention to the apartment community forum that whatever existing infrastracture will remains, and i even advise the residents to stay if they feel that their current ISP is good, 'cos it make no sense to pay the installation or registration fees again to the new ISP.
Like some of you agree, this forum is to share experience, not personal attack. I always use my real name to post comments. Of course there are some other with the same name as me also, or to pretent me, in other forums. PM me, if you could give pieces of advise what i should do next. Thanks! | |
| | | | | | | | | | athlon 11
join:2003-01-15
31400
| said by pmpymn :I do not think any lawyer can shut anyone if the person has done thing legally. If you say something not true, then people can take legal action you. If you do not why worry. ofcourse we need worry,get a lawyer to defence for us do need money as we all know,and it charge high! | |
| | | | | | rajulkabir
join:2004-07-14
Malaysia | Thanks for that update. I will definitely make sure not to use PenangFON and to tell all my friends the same thing. That kind of behavior is completely unacceptable. | |
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