 jbjetta Premium join:2004-07-23 Laurel, MD
| Botnets, the spam of 1999
This is nothing new to ISPs. I remember in 1999 when the RBL's started trample on the larger companies, out of nowhere one of our CS guys where turned into Abuse. 1 person trying to handle thousands of open relay and other spam complaints. It took nearly a year to get a second position in place to handle that. Eventually it ended up on the wayside till issues arose again.
Layer 8 only sees the dollars involved to run abuse departments, they really don't understand anything else about it. I no longer work for an ISP as I moved on to bigger more frustrating networks to run where the 8th layer is so bloated most management would cry. But its no different today when you forward proof of a HUGE botnet to some of the broadband providers to never hear from them again. Some actually take action and contact back and that's usually when I am most surprised.
For those still trying that battle good luck, I hope at some point some of the ideas mentioned today might actually become common practice. |