no_one
| DSL price for life.
Anyone hear the exact details on this. Can an existing customer get this? If not there may be a backlash. |
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Nik1108
VIP
join:2002-01-16
Nampa, ID | Never heard of it. Where did you hear it? |
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no_one
| reply to no_one
Two-Year Service Commitment
Sign up for a two-year service commitment today and see the savings add up:
Keep your low introductory price for life with a two-year service commitment for Qwest Choice™ DSL Deluxe with MSN® Premium.
SAVE as much as $216 a year
Price available to new residential Qwest Choice DSL Deluxe subscribers who agree to a 2-year term commitment. Restrictions apply. See below. Offer ends 10/14/06.
Qwest Choice DSL: With approved credit. Service not available in all areas. Prices exclude taxes, surcharges, and other fees. Price for life offer available to Qwest residential local service customers. Offer ends if customer discontinues Qwest local phone or DSL service, or changes DSL speed or ISP. Early termination charge applies to fixed-term contracts. Requires compatible modem. Actual speeds vary depending on many factors. Subject to additional restrictions and subscriber agreement. MSN Premium also requires acceptance of MSN's terms and conditions. Contact Qwest for complete details.
MSN is a registered trademark of Microsoft Corporation. All other trademarks are owned by Qwest.
Copyright © 2006 Qwest. All Rights Reserved.
"It is a new ad."
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jjgb10
Premium
join:2004-11-24
Kasson, MN
clubs: | reply to no_one
This seems like a pretty good deal. If you are fine with signing a 2 year contract with Qwest, then you get that introductory $26.99 price for as long as you have DSL through Qwest. I think it's a good deal. |
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christcorp
Premium
join:2001-05-21
Cheyenne, WY
 ·Bresnan Online
 ·VOIPo
| Of course it is ONLY for NEW CUSTOMERS. Also, it isn't clear, from my perspective, if it allows anything similar for dry dsl.
Anyway, the fact that they continue to allow existing promo customers to "RESIGN UP" for another year at the discounted price, but won't let existing customers have any type of "Deal", is really pissing me off. Again, it's not the money, so don't anyone suggest "Ways around the system". It's the principle of it and I'm just venting. Later... Mike... |
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Bink
join:2006-05-14
Denver, CO | reply to no_one
Have a URL or something like this for this? |
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Jonbo298
join:2004-01-12
Council Bluffs, IA
| reply to jjgb10
Remember though, in all states but Arizona and Nebraska, the price is $31.99 a month before any possible bundle discounts (package is the anchor for the discounts).
So with just a basic line + dsl, dsl would be $31.99 a month "For life" meaning, barring a few stipulations, agree to a 2 year commitment and you get the price 'forever'.
Main stipulations are if you disconnect/reconnect and its not a situation fo switching states. Changing the responsibilty on the account over to someone else, disconnected for non-pay. Just the usual things you'd expect I'd guess... |
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christcorp
Premium
join:2001-05-21
Cheyenne, WY
·Bresnan Online
·VOIPo
| But again, not for a customer who has been one for say,,,, 15 years, and dsl as long as it's been available. There are a lot of those type customers. Their only recourse for getting a lower price, was to change speeds. Not a big issue considering you were normally going to a higher speed for less money. In the last 3 years or so however, certain customers became fixed on a certain speed as being the max that they will probably get for quite a while. Some of the customers are at the 256kb range, and most are at the 1.5mb range. They can't "UPGRADE", they don't get the promos. They are stuck paying their existing prices.
(We aren't talking about quitting and resigning up). Separate issue. We're talking about what is right and what is wrong. I think DSL for $31.99 is a good deal for new customers. Sign up for 2 years, get the price until your quit or upgrade. No bad. Now, if they would do it for dry dsl (Add the extra $5 for not having a qualified phone plan) = $36.00, and offer it to existing customers, that would be a good deal. Later... Mike.... |
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Nik1108
VIP
join:2002-01-16
Nampa, ID | Ah. Now I see. |
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nonymous
join:2003-09-08
Glendale, AZ
1 edit | reply to no_one
This may work and sounds good for new customers. bad for the old. |
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danawhitaker
Space...The Final Frontier
Premium
join:2002-03-02
Urbandale, IA
 ·MSN
·Mediacom
| reply to no_one
"Offer ends if customer discontinues Qwest local phone or DSL service, or changes DSL speed or ISP."
The whole "lifetime" aspect is just something to generate buzz and attract attention. Do you really want 1.5 megabit DSL for life? No. And by their terms, even changing the speed terminates the offer, by the sound of the line I pasted. Even if I were stupid enough to screw with my good connection, cancel Qwest service entirely, and sign up again to lock in a price, the second Qwest gets a faster speed, I'm going to lose out on that price because I'll want to upgrade.
Now, I'm a bargain shopper. But I'm not this desperate to save a little money. And for many people, it won't be even close to that $200 dollars they mention. That sounds to me like one of those bundles with internet+TV+phone+cellular+firstborn child attached to it, and for those of us who can't even commit to locking into the DSL for two years, locking into a TV and cellular contract is also not very appealing.
It seems like everyone wants to lock people into a contract now. Qwest is probably doing this to try and dissuade the service hoppers who jump from cable to DSL to cable and back when one or the other has a better bundle. I don't like being told that I *have* to stay with you for two years or pay a fee, even if the odds are good I will be staying with that particular service.
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You're watching Sports Night on CSC so stick around... |
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Jonbo298
join:2004-01-12
Council Bluffs, IA | In case you weren't aware, they still have the no contract offer of $31.99 for one year at least. So anyone new isnt screwed completely to being forced into a contract. You still have the option of the regular price for 1 year. |
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danawhitaker
Space...The Final Frontier
Premium
join:2002-03-02
Urbandale, IA
·MSN
·Mediacom
| Yeah, I did know that new people aren't forced into contracts directly. But, this is a way to simply encourage people who'd be less likely to sign up for a contract-based form of service to do so. Everyone does stuff like this, not just Qwest, so I don't really care, in that respect. The word lifetime is simply a good buzzword that pulls people in, and I hate the way it's used in the sales industry. They always put in all kinds of stipulations that make it last basically 2-3 years at *best*. Then people get angry when they find out that they didn't bother to read the fine print and doing something as simple as upgrading their DSL speed unravels the "lifetime" price. It's their fault, yes, but I just wish companies would avoid advertising in a manner that's deceptive to many people. Tivo did this with their "lifetime" subscription (which isn't even available, anymore, I believe). It was only good for the life of that particular box, if I remember correctly.
If it sounds too good to be true, it probably is.
The only exception I've encountered is with software. All the software I've bought with free lifetime upgrades has remained so, and some of those pieces of software are going on almost five years now with no change in that regard.
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You're watching Sports Night on CSC so stick around... |
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Nik1108
VIP
join:2002-01-16
Nampa, ID
| Contracts are a somewhat garauntee that the customer will stay for the contract term or pay to get out. This is becoming the norm for discount pricing in the internet market these days because there is so much turnover of customers going the course of changing providers with each new promo. This is to me is sort of a good and bad. |
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Goosey8
@66.119.x.x
| reply to no_one
I'm one of the new promo customers trying to figure out whether to sign up for a 1 year term or 2. I'm ordering telephone, internet and Direct TV from them. Even if I move, I won't be moving outside of Washington state so I'm pretty sure I won't break the contract in the next 2 years. And being a student, I probably won't upgrade in speeds in the next 2 years either. So with that in mind, should I sign the 2 year contract and guarantee the price? I'll definitely be moving away after 3 years for work so at that time I can cancel if I so wish. Any advice? |
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Jonbo298
join:2004-01-12
Council Bluffs, IA
1 edit | Its a tough decision. But anyone that I sell HSI to, I explain the 2 options and the advantage/disadvantage of each along with the stipulations of the 2 year deal. Right now at least the past few days been about 25% take the 2 year, the rest take the no commit.
But doesn't surprise me. I expect it to be about that way.
If you don't expect to cancel DSL or change speeds in 2 years or after that, go ahead with the "Price for Life". Even if you move out of the Qwest area, we'd probably consider waiving the termination fee depending on the situation. |
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christcorp
Premium
join:2001-05-21
Cheyenne, WY
·Bresnan Online
·VOIPo
| If you look back 2 years at the pricing, you will see that it has gone down. In a technology like DSL/HSI, VOIP, etc... isn't always such a good thing. That price might be great today, but that doesn't mean it will still be a good deal this christmas or next summer. Technology changes to quickly for those kinds of contracts. The only way out of it is to cancel service and start over. If you want to go through that hassle should you see better deals coming down the pipe in 6-12 months, then go for it.
The way it has been laterly, people sign up for the discounted price and it's good for one year. NORMALLY, you would think that after 1 year, your price would go back to normal. That is what the fine print says. However, that is not the case. At the end of 12 months, customers simply call qwest and say that their normal price is too high and that they aren't going to pay it. Instead of letting the customer quit and go somewhere else, Qwest has been allowing the customers to have another year at the discounted price. I have my own views about that, but irrelevant, customers are posting here that they can do it. That seems like a smarter deal. Same price, no committment. Later... Mike.... |
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Goosey8
@66.119.x.x | reply to no_one
Hmm... but I will be ordering their phone, Qwest unlimited, and Direct TV bundle along with the internet. Would this affect my ability to renew the promo price? It would be difficult for me to simply cancel. |
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cdigioia
Premium
join:2005-06-08
korea, repub
·Korea Telecom
| reply to christcorp
said by christcorp  :If you look back 2 years at the pricing, you will see that it has gone down. In a technology like DSL/HSI, VOIP, etc... isn't always such a good thing. That price might be great today, but that doesn't mean it will still be a good deal this christmas or next summer. My thoughts exactly... |
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scareg
join:2003-10-27
Walla Walla, WA
| reply to no_one
I am an existing customer and have been for nearly 3 years. I called and asked about this and they signed me up straight away with no hassles whatsoever. Now I will be paying $26.99 a month instead of the $44.99 that I have been. I have no problems staying with Qwest because I have no other providers of HSI and Qwest have been extremely reliable. In all the time I have had DSL I have had maybe 3 outages lasting at most a couple of hours. |
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