Barneysltd
join:2002-06-16
Glendale, CA
| reply to scfarmer
Re: Best way to renew DSL contract? Need some ideas please
Well I am also up for renewal for my DSL service in August ...I called AT&T after reading some of the threads here on Broadband Reports and it looks like everyone has their own version of how to renew. Unfortunately I can't upgrade my DSL service yet in my area cause there are no remote terminals for the higher speeds so I am stuck with the basic package...When I called I was told that they could not give me the the same price that I was paying which was $19.95 but that I could get a reduced rate to 14.95 if I added on several other services. If I didn't want to add on any additional services then I would have to pay 34.95.Then I said the "magic word" ok then I am gonna cancel my DSL and switch to Verizon...soon as I said that the sales person said well you said the magic word so now I can offer you the same rate as your prior contract was for....at this point I couldn't help but laugh...you mean to tell me all I had to say was that I am going to cancel my service and then I could get the same rate..geezzz whats this world coming tooo now !!!!So to all you people who don't have an option to upgrade or want to add on worthless add on services there you go!!!! Good Luck !!!! |
