NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
 ·Pacific Bell - SBC
| reply to Johkal
Re: never pay full price for high speed again!!!
said by Johkal  :One question: With all the promos switching back and forth, I guess you don't use the ISP mail. You use something else like Gmail; correct? I keep my own domain, now. Easier to control the spam that way. The side benefit is not being tied to an ISP email address.
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Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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djrobx
join:2000-05-31
Valencia, CA
 ·PHONE POWER
 ·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
 ·RoadRunner Cable
| reply to fonzbear2000
quote:
SO HERES TO YOU FONZBEAR!!!
Working the system and causing it to work eveyone else! HATS OFF!
Fonzbear wasn't the one who came up with the ridiculous idea of actively encouraging churn by giving good deals to "new customers" only. There are so many ways providers can fix the "churn" and "re-churn" problem if they actually felt it was a problem.
1) DO NOT allow "new cusotmer" promotions for customers that have already had them. We have database technology, it shouldn't be that hard to identify people "gaming the system" so to speak.
2) How about a better approach. How about ENCOURAGING LOYAL CUSTOMERS TO STAY by offering the same fair pricing to both new and old customers alike! Why are "new customers" so much more important than the existing ones, anyway?
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Laser eye surgery rocks! I love frickin' laser beams. |
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b1gdr3
I Blame Your Mother
join:2001-07-28
Pittsburgh, PA | reply to fonzbear2000
scams like this are the reason Comcast won't lower rates
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I wasn't born with enough middle fingers. |
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fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN
| said by b1gdr3 :scams like this are the reason Comcast won't lower rates it doesn't surprise me to see you complaining about things like this b1gdr3-this is not a scam-it's completely legitimate
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comcast high speed subscribers: »[Newsgroups] use up ur monthly 2gb limit? try this! |
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fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN
| reply to djrobx
said by djrobx :2) How about a better approach. How about ENCOURAGING LOYAL CUSTOMERS TO STAY by offering the same fair pricing to both new and old customers alike! Why are "new customers" so much more important than the existing ones, anyway? this is exactly why i started doing this when qwest dsl became available in my area
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comcast high speed subscribers: »[Newsgroups] use up ur monthly 2gb limit? try this! |
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Daddio1949
join:2000-12-13
Rockville, MD
| reply to Wayne99021
These promotions entail more than just a few bucks, rather in the hundreds of bucks. I know I am completing these promotions. Perhaps, the best place to gain information is at fatwallet, '»www.fatwallet.com/forums/message···=comcast' |
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Daddio1949
join:2000-12-13
Rockville, MD
| reply to Morty
I signed up for their promotions, ordered high speed internet, and submitted for the rebates.
I don't think taking advantage of these promotions is fraud. Those who took advantage of the promotion do subscribe to high speed internet, and the individual promotions do not prohibit the multiple rebate-dipping. There is no deception or trickery involved. Consequently, no fraud is involved.
Is it fraud when a company misprices a product and you purchase it? You did not trick the company in this case when the seller does not monitor its price. If an ISP fails to monitor its rebate promotions, then it is not my fault.
fraud (frôd)
n.
1. A deception deliberately practiced in order to secure unfair or unlawful gain.
2. A piece of trickery; a trick.
3.
1. One that defrauds; a cheat.
2. One who assumes a false pose; an impostor.
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CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12
| reply to djrobx
said by djrobx : quote:
SO HERES TO YOU FONZBEAR!!!
Working the system and causing it to work eveyone else! HATS OFF!
Fonzbear wasn't the one who came up with the ridiculous idea of actively encouraging churn by giving good deals to "new customers" only. There are so many ways providers can fix the "churn" and "re-churn" problem if they actually felt it was a problem. 1) DO NOT allow "new cusotmer" promotions for customers that have already had them. We have database technology, it shouldn't be that hard to identify people "gaming the system" so to speak. 2) How about a better approach. How about ENCOURAGING LOYAL CUSTOMERS TO STAY by offering the same fair pricing to both new and old customers alike! Why are "new customers" so much more important than the existing ones, anyway? Your right. They should offer existing customers promos for 26.00 a month for 16 months. That is a BRILLIANT business model!! Way to stay competitive and grow the business.
They do not allow new customers promos if they have already had them UNLESS a certain amount of time has gone by.
So you dont want customers to get a promo more then once but you also want all customers to be able to get promos and discounts, existing or new? Thats a neat trick.
They encourage customers to stay by offering a good product at a good price.
I could say a Lexus is way overpriced but I still want one. Its worth what the public will pay. And if I want one thats the price it is.
Read my post again, they try to fix churn by implementing contracts and stretch out the promos. That is how they "fix" churn.
But I like your world where there are no promos. There are no introductory rates to try out products or lower your risk. Or the complete opposite suggestion that everyone gets promos. New and old. Nah.. that shouldnt kill the bottom line.
NEW customer are more important because if there wasnt NEW customers or ways to get new customers then you wouldnt have a business anymore.
( are you serious?)
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*´*)
¸.•´¸.•*') ¸.•*.
(¸.•´ (¸.•'
Technicians -Unplugged |
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Fobulous
Premium
join:2002-08-14
Missouri City, TX
clubs:
1 edit | reply to fonzbear2000
This is a good idea and all but it's just too much trouble for a normal person's to deal with. You can however, save some money by doing this every other year or so.. |
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batterup
I Can Not Tell A Lie.
Premium
join:2003-02-06
Netcong, NJ
clubs:
·Verizon Online DSL
| said by Fobulous :This is a good idea and all but it's just too much trouble for a normal person's to deal with. You can however, save some money by doing this every other year or so.. Cablevision in New Jersey will not play that game. Cablevision remembers forever if you once had internet from them at a particular address. With Verizon one gets DSL Connect Rate (Down/Up) 3360 KBits/Sec by 864 KBits/Sec for $29.95 with a free modem. One must agree to a one year commitment though. |
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Alphaotoko9
join:2006-06-08
Camby, IN | reply to fonzbear2000
Yea, "Hold on lemme send back my modem so i can switch and use your modem! Oh, hold on, let me give you my New "new" phone number" God, that would be a hassle every 6 months. |
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Alphaotoko9
join:2006-06-08
Camby, IN
·Comcast
| reply to fonzbear2000
said by fonzbear2000 :said by b1gdr3 :scams like this are the reason Comcast won't lower rates it doesn't surprise me to see you complaining about things like this b1gdr3-this is not a scam-it's completely legitimate Dude thats not legitimate at all im almost certin that there has to be a law agenst it. Its playing the system, maby legaly is ok, but moraly i dont think so. |
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David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
 ·DIRECTV
·magicjack.com
·AT&T Midwest
| reply to fonzbear2000
said by CableTool :Fonzbear is the reason they invented the term CHURN. He is also the reason why contracts exist and there are discounts for customers with more then one service. ( or penalty or blackmail fees as other chucklheads have wrongly dubbed them) He is also the reason why last year most promos that boasted big discounts only discounted the 3rd/6th/9th and 12th month of service. Although not really a contract.. an incentive to stay put for a year.. SO HERES TO YOU FONZBEAR!!!  Working the system and causing it to work eveyone else! HATS OFF! Agreed, it just makes it worse for everyone else.
said by MadMANN :I have no problem with any of this. It's called job security!  Agreed here too.
said by djrobx : Fonzbear wasn't the one who came up with the ridiculous idea of actively encouraging churn by giving good deals to "new customers" only. There are so many ways providers can fix the "churn" and "re-churn" problem if they actually felt it was a problem. 1) DO NOT allow "new cusotmer" promotions for customers that have already had them. We have database technology, it shouldn't be that hard to identify people "gaming the system" so to speak. 2) How about a better approach. How about ENCOURAGING LOYAL CUSTOMERS TO STAY by offering the same fair pricing to both new and old customers alike! Why are "new customers" so much more important than the existing ones, anyway? I think they are starting to realize #1 and starting to do it now. As far as #2, could not say... not in sales.. Thank god!
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If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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AthlGrond
Premium,MVM
join:2002-04-25
Aurora, CO
·Comcast
| reply to CableTool
said by CableTool :Read my post again, they try to fix churn by implementing contracts and stretch out the promos. That is how they "fix" churn. I thought they fixed it by making it a painful installation process, so you will stay a loyal customer because you don't want to go though that again.
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"When you're an Anvil, hold you still;When you're a Hammer, strike your Fill." -- Benjamin Franklin |
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Daddio1949
join:2000-12-13
Rockville, MD
| reply to fonzbear2000
Fonzbear does not make it worst for others when he takes advantage of the various promotions. If these promotions were not available, Comcast would continue tp charge you the same price and offer the same level of service. Why would they lower their price or increase cost by increasing the quality of service? They are in the business to make a profit and more profit the better. So, lowering the price for customers because they quit promotions does not make sense.
Comcast makes money from those who take advantage of its promotions. Many, if not most, never submit for their rebates. Many, if not most, never switch ISPs after the promotion is over. Comcast would not be offering these promotions if it was not making a profit. There is assumtion that the regular customers are subsidizing the promotional customers. Rather Comcast just makes less profit on the promotional customers in the hope of making even more profit in the future. The so-called multiple dipping for rebates has been around for years; multiple dipping of Comcast rebates was originally posted in August 2003 (www.fatwallet.com). I betting its not worth the cost of monitoring the rebates for Comcast to do anything about.
So, those of you who feel Fonzbear is the cause of their high Comcast bills should get forget about it. Rather, I believe Fonzbear keeps our bills lower because customers will leave their service if they price too high. |
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CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12
| I never said he cause high prices.
High prices are a result of a good product.
I said the isp bouncing is the reason for contracts and binding promos and discounts for bundled products as opposed to lower rates for stand alone products.
Bundeling = customer retention and less likley that a customer will bounce from ISP to ISP living off of promos.
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*´*)
¸.•´¸.•*') ¸.•*.
(¸.•´ (¸.•'
Technicians -Unplugged |
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motoracer
join:2003-09-15
Valencia, CA
·VOIPo
·AT&T DSL Service
| said by CableTool :I never said he cause high prices. High prices are a result of a good product. I have to disagree with this big time. High prices are due to a lack of options (can we say monopoly?). |
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Daddio1949
join:2000-12-13
Rockville, MD
| You are correct. High prices are the result of being the only show in town. I'm betting the locations that have other alternatives, e.g. DSL, get more promotions from Comcast. Where I live, I'm playing Comcast Cable off Verizon FIOS. I had Verizon FIOS for a year. I quit FIOS for Comcast because of the great promotions. When the promotions run out, I'm back with FIOS. If I lucky, I'll do the promotions again. |
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CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12
1 edit | reply to motoracer
said by motoracer :said by CableTool :I never said he cause high prices. High prices are a result of a good product. I have to disagree with this big time. High prices are due to a lack of options (can we say monopoly?). I guess Mercedes charges too much because they are the only car maker around? Or is it that they are offering a superior car? Or desired car? Its market value.
Would you expect to pay 19.99 for DSL at 1.5/512 and the same for cable at 6/384?
Of course not.
In areas where there is competition Comcasts prices are the same as areas without.
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*´*)
¸.•´¸.•*') ¸.•*.
(¸.•´ (¸.•'
Technicians -Unplugged |
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fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN
| reply to CableTool
said by CableTool :I said the isp bouncing is the reason for contracts and binding promos and discounts for bundled products as opposed to lower rates for stand alone products. here, i have comcast and qwest to bounce back and forth between, NEITHER of which require a contract
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comcast high speed subscribers: »[Newsgroups] use up ur monthly 2gb limit? try this! |
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