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Activation Keys

To set up your 2Wire intelligent gateway, you will be asked to provide a key code. The proper key code should have been provided to you either on a sticker on the shipping container, or in the documentation from your broadband service provider.

If a key code was not provided, please follow the instructions below to obtain one.
Determine your broadband service provider.
In the section for your service provider in the table below, select the description that best describes your Internet service and use the corresponding key code to the right.

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Broadband Link light
OFF - No broadband signal is present. The HomePortal is not plugged into a power outlet, or the HomePortal is not physically connected to your broadband service.
Blinking orange - The HomePortal is attempting to establish a physical broadband connection. (trying to Sync. Also, has been noted you'll get blinking orange if DNS fails.)
Solid red - The HomePortal has not detected a broadband signal.
Solid orange - The HomePortal has established a physical broadband connection but was not able to successfully connect to your Internet Service Provider, or has not yet been configured. (can't PPPoE login. Username/Password failure or the other end is fubared.)
Blinking green - The HomePortal is attempting to establish a connection to your broadband service. (Trying to log in PPPoE)
Solid green - The HomePortal is fully connected to your broadband service.

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