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Sabre
Di relung hatiku bernyanyi bidadari
join:2005-05-17
 ·Comcast
| It would be nice. As a dual-platform user, I'd like to see better Mac support from the major ISPs and from other software providers (Google, I'd like Picasa for my Mac please kthxbye). But the whole "discount for not getting the whole service" saw is as old as garbage and about as useful. As an ex-tech support rep, I heard this all the time, and it's a garbage argument. You pay for access. Anything else is just gravy. No discounts for email downtime, software, anything else. You don't use your newsgroups, I'll bet. You won't get a discount on those either.
I don't like the no-Mac support situation either, but bringing the discount argument into it is just going to weaken your whole premise.
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With all its sham, drudgery, and broken dreams, it is still a beautiful world. | |
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HappyBunny
Hi. Cram It.
Premium
join:2001-06-23
Long Beach, CA
·Charter Pipeline
| Re: It would be nice. I havent gotten any freebies from my ISP either (Charter) but its all crap, so who cares? I dont need the virus and spyware stuff *because* I have a Mac, and the Music Match junk they offer is worthless.
As another user says, having a Mac prevents them from screwing up my computer the way they have screwed up some people's PCs. Oh, and when I call in, I dont tell them I have a Mac, because I either get the "we dont support Macs" or my computer is blamed for their network issues, automatically. | |
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cbrigante2
Cubs 20??
Premium
join:2002-11-22
North Aurora, IL | Re: It would be nice. I've had a similar conversation with Verizon DSL before. Once I stated that I was connecting with a Mac, they shunted me off to the one Mac support rep they had (with the additional hold time). | |
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sivran
Long Live The Suite
Premium
join:2003-09-15
Arlington, TX
clubs:
·RoadRunner Cable
| Re: It would be nice. You must've called on a bad day (not that this sort of thing can be planned, of course). Usually the mac people are the ones sitting around waiting for calls.
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Think outside the fox...Seamonkey | |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| said by McLovin  :Tech: That's why, DSL technology is incompatible with macintosh systems. Get a PC. Me: No! Given that new Macs can now run Windows, I'm surprised that such a response hasn't become commonplace for Mac users who complain about things not working for them.
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Tancredo 2008! | |
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