astiyosti
join:2005-11-10
Asheville, NC
| this might help
okay here is what you do go to »beta.speedtest.net/ and then select the closest city to you but before you do this please disconnect your voip now run this test 3-4 times to get an average reading also this will tell your ping rating to.then call twc tech support and ask for tier three support and give him the reading of this test.Also please keep in mind that the voip use your band width also so when on your phone you might be losing speed as per you would need 128up and 128 down minimum band width |
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tinhead
join:2000-07-12
New York, NY
 ·PHONE POWER
·ViaTalk
 ·New York Connect
·Earthlink Cable Mo..
| Gee, thanks to you I now know that I have been upgraded to a higher speed service measured both at your beta site and BBR at around 6500/470! WOW!
Unfortunately I still get drop outs and high latency as shown by repeated line quaility tests and smoke ping here »/quality/nil/2075482 and here »/r3/smokeping.···2e8b67b5
showing todays drop out around 11:08AM and the 6:30Am activity as well. I'm not always online when this happens but today I was. Very inconvenient and frustrating.
My numbers at testyourvoip.com and testyouripvideo.com are the same so far. They MUST clean up the signal! Period! What good is speed when you have intermittency and dropped packets? GIGO!
Sure it looks great but notice those red lines that screw up my 'great' signal? This has been a constant complaint since Feb '06 and now that I've had about a dozen techs checking my line in the last 30 days between my modem, without the router, to the 'plant'. Plus the wiring and the horoscope. I still have these little dirty drop outs and no one can clean it up?? I don't buy it! I'm paying for service I don't get! Watch the commercial that touts fast downloads and such. I listen to internet radio and watch vids. They break up since Feb '06 not before! My VoiP fone was great until Feb '06, perfect before Feb. for 2 years!
Tomorrow or Friday I am supposed to get a call from a Level 3 tech to check out my service from Middletown NY. He will tell me if my signal strength has subsided or is still out of range at 61 last reading.
Wish me luck?
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WHERE EVER YOU GO, THERE YOU ARE! |
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astiyosti
join:2005-11-10
Asheville, NC
| well do you live in an apt? I had a problem one time when at 11am-2pm i would get slow if not no speed at all after all the tech support call and people coming out they finally found the problem.It was the line coming to the house from the pole that was bad.Around noon the sun would stretch the line apart and i would get great connection after it cooled down.So if you could check your lines to see if they are frayed dry rotted. |
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