Quaoar
join:2004-08-11
Fort Collins, CO
| reply to CableTool
Re: PowerBoost on 8M/768K service is Borked?
So, CableTool (you are aware of what the younger generation considers a "tool"!?), following your comment I've been downloading the Comcast downloadable install wizard from »denv-cdn01.cmc.co.denver.comcast···zard.exe
What I find is absolutely nothing whereas BEFORE PB, I was routinely downloading at 11-14Mbp. My download is now 6+/- Mbps and this is on the closest Comcast server to my. Note that I've used http, ftp, both IE and Firefox, router in place with all three computers, and my best computer directly connected, modem restarted between each test, and nothing shows that PB is remotely active.
Dunno. I guess I'll negotiate a discussion with a tech service rep to verify that my account is properly configured (and my new modem also). BTW, signal levels, S/N are all well within the acceptable range.
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Quaoar
join:2004-08-11
Fort Collins, CO
| reply to priller
Your results are directionally what I had before PB raised its ugly head. Now, download is 6+/-, and from what I can read on the ugly sticky Powerboost thread, some others on the 8M tier are finding about the same. Others, though, in the east primarily, are finding full PB performance.
Maybe this is a local network problem since Comcast is a conglomeration of many acquired networks?
I'm going to see if I can 'discuss' this with a tech service rep and see what he/she says.
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priller
join:2000-10-20
Gainesville, VA
 ·voip.ms
·Callcentric
·Vonage
·callwithus
| said by Quaoar  :Maybe this is a local network problem since Comcast is a conglomeration of many acquired networks? I think you're right. Doing a search on the speed test archive, I see lower than average test results across the board, in my general area. |
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Quaoar
join:2004-08-11
Fort Collins, CO
| reply to Quaoar
I had a very nice discussion with a tech service rep via 1800comcast about this problem. Summarizing...
1. Comcast is aware that there is a problem with the 8Mbps service and Powerboost. They have had 'many' complaints.
2. They know that the problem is hit-or-miss; it appears some in an area have the problem while others do not.
3. PB is still being tweaked and it might be a couple of weeks until they have all of the bugs under control.
4. Be patient.
OK, I'm being patient. My 6:00am speed tests are now showing 4Mbps upload (plus or minus).
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CSHA
join:2003-07-22
Ann Arbor, MI
| reply to Quaoar
Quaoar , what are your RWIN and MTU values? My values were way off and I was seeing the same symptoms as you are describing here. (just a thought) |
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sortofageek
Premium,Mod
join:2001-08-19
Valhalla Dr
clubs: | reply to Quaoar
PowerBoost problem discussion should now be posted here ---> »[Speed] PowerBoost Problem Discussions |
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