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Forums » comments on review of Earthlink Cable Modem Service » this might help
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tinhead

join:2000-07-12
New York, NY
·PHONE POWER
·ViaTalk
·New York Connect
·Earthlink Cable Mo..

reply to astiyosti
Re: this might help

Gee, thanks to you I now know that I have been upgraded to a higher speed service measured both at your beta site and BBR at around 6500/470! WOW!
Unfortunately I still get drop outs and high latency as shown by repeated line quaility tests and smoke ping here »/quality/nil/2075482 and here »/r3/smokeping.···2e8b67b5
showing todays drop out around 11:08AM and the 6:30Am activity as well. I'm not always online when this happens but today I was. Very inconvenient and frustrating.
My numbers at testyourvoip.com and testyouripvideo.com are the same so far. They MUST clean up the signal! Period! What good is speed when you have intermittency and dropped packets? GIGO!
Sure it looks great but notice those red lines that screw up my 'great' signal? This has been a constant complaint since Feb '06 and now that I've had about a dozen techs checking my line in the last 30 days between my modem, without the router, to the 'plant'. Plus the wiring and the horoscope. I still have these little dirty drop outs and no one can clean it up?? I don't buy it! I'm paying for service I don't get! Watch the commercial that touts fast downloads and such. I listen to internet radio and watch vids. They break up since Feb '06 not before! My VoiP fone was great until Feb '06, perfect before Feb. for 2 years!
Tomorrow or Friday I am supposed to get a call from a Level 3 tech to check out my service from Middletown NY. He will tell me if my signal strength has subsided or is still out of range at 61 last reading.
Wish me luck?
--
WHERE EVER YOU GO, THERE YOU ARE!

astiyosti

join:2005-11-10
Asheville, NC

well do you live in an apt? I had a problem one time when at 11am-2pm i would get slow if not no speed at all after all the tech support call and people coming out they finally found the problem.It was the line coming to the house from the pole that was bad.Around noon the sun would stretch the line apart and i would get great connection after it cooled down.So if you could check your lines to see if they are frayed dry rotted.
Forums » comments on review of Earthlink Cable Modem Service


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