 1 edit | reply to HillJack56
(why do I need a subject to reply to an existing subject?) @HiVolt: Thanks for the vote of confidence. I intend on winning 
@Muzzy: Why doesn't that suprise me? I think Primus is just a shell company that entices people to sign up for their services and when they go to cancel, they stick it to you however they can to keep the $$ flowing in their direction. If you disagree with anything they say, they attempt to bully you into forking over more $$.
@bwyanviper: I've already done this, 10x over. I've talked to CSR's, who transfered me to credit & collections, who couldn't make a decision. I even had them discuss it with their supervisor (who they wouldn't let me speak with). They provided me with an e-mail address (no telephone number) for an "Advertising" person, who I did e-mail. About 3 weeks later (after a phone call from me to find out wth was going on) I got a response from some Primus Executive Response person named Natalie Martin saying that they had reviewed my account and determined that I was responsible for the oustanding charges. I immediately withdrew my previous offer of paying the $26.70 for February service, which they still have not charged me for, on the spot. I told them they can consider that the cost of my dealing with the complete incompetence that is Primus Canada. They will not get any $$ from me, ever.
@Crown and Anchor: Got my credit report about 3 weeks ago from Equifax... Nothing by Primus as of then. Though that was about 1.5 weeks before the call from D&A Collections; I wouldn't be suprised if their inquirey is now on my record. It will be removed, no matter what it takes. |