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Forums » US Cable Support » Comcast » Comcast HSI » [Connectivity] Comcast Southeast (Charleston SC) - Latency incre
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[Connectivity] Connection acting funny for me »
« [Connectivity] Comcast throttling?  
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Quantum2k

join:2001-07-09
Charleston, SC

reply to janitor410
Re: [Connectivity] Comcast Southeast (Charleston SC) - Latency i

The WHOIS for that IP says it's AT&T's. Here's some info.

OrgTechHandle: ICC-ARIN
OrgTechName: IP Customer Care
OrgTechPhone: +1-888-613-6330
OrgTechEmail: qhoang@att.com

I guess I'll call them tomorrow and see what they can do.

Quantum2k

join:2001-07-09
Charleston, SC

I just called AT&T and they said though the IP was their's it's maintained by Comcast and for AT&T to do anything about the problems it has to hear it from Comcast.

I then called Comcast and they're demanding to send a tech to my house before they'll do anything so I'm gonna call the local office in the AM and try to talk to them. Everyone having the problem, if you can, call Comcast and let them know.

amishboy

join:2004-05-28
Charleston, SC

Please see this thread: »How do you report a bad router?

Synopsis: I called AT&T. The ATT guy thought I was from Comcast and told me that the pipe was at 85%. I then called Comcast and had it verified that this problem has been escalated to the highest level and that the national techs were looking into it.

Quantum2k

join:2001-07-09
Charleston, SC
haha great work.

jloren

join:2006-02-22
Ok...I am new at this. What is the problem, high pings? I am in Charleston, and am supposed to be getting my service Thursday.

amishboy

join:2004-05-28
Charleston, SC
I've been on my computer intermittently all day, and it seems to be resolved. Enjoy youyr connection; if you have a prob, call the local number.
Forums » US Cable Support » Comcast » Comcast HSI[Connectivity] Connection acting funny for me »
« [Connectivity] Comcast throttling?  


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