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Webhosting from $ 3,95 ? »
« (n00b) looking to upgrade out of Powweb  
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reply to state
Re: My experience with personalsites.org -- STAY AWAY

Progress has been made!

I found that Adam was a member of the WHT forums and posted there also ( Problems with a webhost - personalsites.org ).

Relevant text:

said by state See Profile :

Yesterday (Friday) at 4pm I got this email message from Adam:

I too have been trying to reach you for your refund. Unfortunately, I am traveling at the moment and can't answer my phone. Anyway, do you have a paypal address I can just send the monies owed to you? I think this will be simplest considering the trouble we've had in getting you a check.

I'm not sure how he's been trying to reach me, In all my emails and dozens of voicemails I have left two email addresses and my cellphone number. No missed calls, no emails.

I replied back at 5:24pm with a paypal address that he can refund my money to. Since then I have not recieved any email or phone response. No transfer of funds. In that timeframe he did find the time (at 9:51pm) to post some deals on this forum, but not respond to me:

»www.webhostingtalk.com/showthrea···nalsites
said by state See Profile :

Well, I spoke with the bank today and as I suspected too much time has passed for a charge-back. Their policy is 60 days, and at that time I was still an active customer and had no idea I'd be in this situation.

My campaign of voicemails, emails and tickets continued today. Now that I have a couple of posts behind me I have also used this site's PM and email features to send him a message asking for a response and linking to this thread.
I'm happy to report that a refund was made this evening via paypal.

The explanation given by Adam in an email message tonight was that he was on travel for the last week or so due to a death in the family (great grandfather) and has had limited access to the internet.

Several things about that statement strike me as a simple excuse:

•This has been going on longer than a week or so
•Had the time to ban me from his forums
•Had the time to post his latest hosting deals Friday evening
•Had the time to login to the WHT forums this morning around 0030hrs
•Had the time to change his personal voicemail message before this afternoon -- which means that he had the ability to listen to his messages....he could have dropped me a line or sent an email to let me know what the deal was.

At any rate, draw your own conclusions. I'm glad this is over with and that the money has been transferred. A little persistence goes a long way.
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