 TomB44857
join:2006-11-25 Norwalk, OH
| reply to justin Re: Oh No They Didn't!
said by justin :This nasty feature has arrived on my earthlink cable connection as well. I'm not even an Earthlink Internet subscriber and now I'm seeing this message. I have Time Warner Cable's Road Runner Lite. I'm waiting on a support callback from Time Warner right now.
Be warned, Earthlink is apparently controlling Road Runners DNS in some areas. I'm going to check out the OpenDNS next. This week I attempted to remotely login to my company's network using the Safenet Remote software they setup. It connected, but I couldn't establish a terminal server connection. Do you suppose this was the reason? I was going to ask our IT guys when I get back on Monday. |
|
  riturno
join:2004-04-20 Dallas, TX
| reply to whfsdude Bonjour broken by these shenanigans
Zero Configuration Networking, (Apple's implementation is known as Bonjour), is broken by this change in Earthlink Services.
»docs.info.apple.com/article.html···m=304689
»www.macintouch.com/#tips.2006.11.07
In order to solve the problem, you have to use the unsupported DNS servers.
This just further points out the harmful and insidious nature of these changes by Earthlink. |
|
  giix
@menta.com
| reply to whfsdude Re: Oh No They Didn't!
The main problem with this idiocy, aside from its strictly technical effects, is that the mechanism for correcting the problem relies on proficient "pull" communications. With systems that "just work," like DNS, there's not much literacy required of users, and the transparency of the technology means we end up with a lot of illiterates -- such as the "panties in a bunch" fellow above. How do you know where to begin looking for a problem? The man in charge said, in the EL blog, that the tech support people wouldn't know a damn thing about this if they were called. OK, so the only people whose intuition will lead them to learn of the problem and its fix, are literate people.
How is this any different than state-sponsored lotteries that tax people who are ignorant of statistics and whose economic situation engenders desperation that clutches at such straws? In EL's case, the message is "if you're naive, we'll see to it that our help desk can't help you escape from where we want your eyeballs landing when you can't type."
I figure I'll be leaving EL in coming weeks myself. I don't care if they've been reliable or not -- it's not worth supporting such idiot companies. |
|
 Gnarlodious
join:2003-06-25 Westminster, CO | reply to Doctor Olds That's it, I'm quitting Earthlink...
This latest stunt is not only inethical but probably illegal. |
|
  Archivis Your Daddy Premium join:2001-11-26 Earth | reply to Doctor Olds Re: Oh No They Didn't!
Haha. I decided to let the default DNS do its job. I've never had a problem, so I never even bothered to change them. -- I melt faces. |
|
  Doctor Olds I Need A Remedy For What's Ailing Me. Premium,VIP join:2001-04-19 1970 442 W30 clubs:
| reply to Archivis said by Archivis :I just got one of their errors a couple days ago. That was especially odd, considering that I haven't used Earthlink's service in years and I haven't worked for them since March of 04. Then I remembered that I hardcoded their DNS in my connection over three years ago. Hah! I'd guess you quickly hardcoded a new pair of DNS IPs, correct?
 -- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
|
  Archivis Your Daddy Premium join:2001-11-26 Earth
·Verizon FIOS
| reply to whfsdude I just got one of their errors a couple days ago. That was especially odd, considering that I haven't used Earthlink's service in years and I haven't worked for them since March of 04.
Then I remembered that I hardcoded their DNS in my connection over three years ago. Hah! -- I melt faces. |
|
  AnonMan
@mindspring.com | reply to Doctor Olds Re: "Opt Out" DNS Servers
»kb.earthlink.net/case.asp?article=187117 |
|
 PASeattle
join:2006-05-24 Seattle, WA | reply to Doctor Olds Re: Oh No They Didn't!
Yes, Doctor Olds, I realize that. Under the circumstances, it seems like a reasonable workaround...it's usually easy enough to plug the alternative DNS servers into a router...
Not perfect, but it works... |
|
  Doctor Olds I Need A Remedy For What's Ailing Me. Premium,VIP join:2001-04-19 1970 442 W30 clubs:
| reply to PASeattle They did not roll the changes out system wide overnight. They have just added the EL Cable users recently and are adding systems as they decide (private timetable).
However, if you are hard coding the Covad DNS yourself, it will not affect you since Earthlink does not control Covad DNS, but that's been mentioned already.
Regards,
Doctor Olds -- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
|
 PASeattle
join:2006-05-24 Seattle, WA
| reply to aj004 I've been using the Covad Seattle DNS Servers as my primary and secondary servers for a couple of months now. I have not seen any of these issues with dead or incorrectly typed urls nor have I had any problems in making VPN connections between my office and my clients... |
|
 aj004
join:2006-05-28 Forest Hills, NY | reply to Doctor Olds Yes I am aware of that. The problem wasn't the bundle or the price. The problem was the DNS issue that is being talked about here and is something I do NOT WANT. Therefore I am waiting for a reseller which uses their own dns servers. |
|
  Doctor Olds I Need A Remedy For What's Ailing Me. Premium,VIP join:2001-04-19 1970 442 W30 clubs:
| reply to aj004 said by aj004 :I was going to sign up for Earthlink 8MBPS/1MBPS DSL but then saw these posts. I am glad I didn't sign up for such. Wish another reseller of covad was selling the 8/1 Service :-( The 8/1 ADSL2+ Service is only available in a Bundle anyway as it is not sold as a stand alone product at this time.
EarthLink® DSL and Home Phone Service bundle (aka Line Powered Voice or LPV) »www.earthlink.net/voice/bundles/···mephone/
»www.earthlink.net/voice/bundles/···/faq/#10 quote: Can I just order your super-fast DSL without the home phone service?
At this time, our super-fast DSL service and home phone service are sold together as a bundle. Of course, if you're not interested in home phone service at this time, we do offer DSL and cable Internet connections at very fast speeds!
Regards,
Doctor Olds -- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
|
 aj004
join:2006-05-28 Forest Hills, NY | reply to golden eagle I was going to sign up for Earthlink 8MBPS/1MBPS DSL but then saw these posts. I am glad I didn't sign up for such.
Wish another reseller of covad was selling the 8/1 Service :-( |
|
  golden eagle Aquila chrysaetos Premium join:2002-08-06 On a cliff clubs: | reply to whfsdude It sucks ... period! |
|
  justin Australian join:1999-05-28 Brooklyn, NY | reply to whfsdude This nasty feature has arrived on my earthlink cable connection as well. |
|
  bob12bob
@mindspring.com | reply to whfsdude Here is what the geeks have to say about this. Good stuff!
»slashdot.org/article.pl?sid=06/0···1&tid=95 |
|
  Doctor Olds I Need A Remedy For What's Ailing Me. Premium,VIP join:2001-04-19 1970 442 W30 clubs:
| reply to windsurf1970 said by windsurf1970 :
What a joke. I too spent days trying to figure out what was going on with "my" laptop and "my" VPN connection. I even went as far as rebuilding my system thinking I was hijacked. A "dead domain" to Earthlink does NOT equal a dead domain on my company's intranet but Earthlink makes it so by redirecting you to their own earthlink-help.net site. Needless to say, my email and internal chat was not working either, leaving me dead in the water.
[snip]
Bottom line is if I cannot get into my work's network TODAY and Earthlink cannot resolve this with more than a bandaid after I've already wasted 2 weeks fighting the problem, then it's bye-bye Earthlink, hello RoadRunner. I lose nothing; they lose another customer they've had for 5 years. They have already answered/resolved this all they are willing to and told us literate/educated paying customers (they call us geeks) and anyone that needs RFC compliant DNS to go ahead and screw off as they are in it for the money that Barefruit has promised to pay them. 
Here's where they told us to screw off.
»blogs.earthlink.net/2006/09/more···andl.php
Regards,
Doctor Olds -- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
|
  windsurf1970
@mindspring.com
| reply to whfsdude What a joke. I too spent days trying to figure out what was going on with "my" laptop and "my" VPN connection. I even went as far as rebuilding my system thinking I was hijacked. A "dead domain" to Earthlink does NOT equal a dead domain on my company's intranet but Earthlink makes it so by redirecting you to their own earthlink-help.net site. Needless to say, my email and internal chat was not working either, leaving me dead in the water. I was given their 207.69.188.171/172 DNS settings during a chat with one of their CSR's, but this does not help if my laptop has a security GPO preventing any changes to DNS settings from sticking for more than an hour. I was also told that their engineers are working on the problem and it will be resolved ASAP, but I was not given any info indicating ASAP means hours, days, or even weeks. If Earthlink's so-called network engineers can't figure this out in a day or two, then they obviously don't know what the hell they're doing. Maybe management will figure out that a paper certification does not equate real world experience and knowledge when they fire these guys and hire new ones. Bottom line is if I cannot get into my work's network TODAY and Earthlink cannot resolve this with more than a bandaid after I've already wasted 2 weeks fighting the problem, then it's bye-bye Earthlink, hello RoadRunner. I lose nothing; they lose another customer they've had for 5 years. |
|
  Doctor Olds I Need A Remedy For What's Ailing Me. Premium,VIP join:2001-04-19 1970 442 W30 clubs:
| reply to NGOwner said by NGOwner :My understanding of this issue: I make a mistake, and enter in a webaddress that doesn't exist. Earthlink serves up a page (examples on page one) stating that the webaddress I entered doesn't exist. That page includes a few suggestions, respellings, and ads. Enlighten me here. What's the problem with this? [NG]Owner It breaks ping, reverse lookups and traceroute. -- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
|